One integration, all channels and formats. eConnect delivers your invoices via Peppol and other procurement networks. And whatever format you receive, it is automatically converted to the format your software expects.
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Every recipient reachable via the channel they prefer. Less failed traffic, fewer rejections, a higher first-time-right rate.
No separate connection per network. One integration, one audit trail, one rate, regardless of the channel.
You do not need to re-implement new network requirements. eConnect adds networks; you benefit automatically.
#PeppolFirst routing with automatic fallback to other networks or email. Every recipient is reached.
One integration gives you access to all networks that eConnect supports, including future additions. That delivers measurable benefits straight away.
Not every customer uses the same channel or format. With multichannel you do not have to think about that. eConnect automatically chooses the right channel and the right format for each recipient, or sends an email with a PDF as fallback. You integrate once and immediately reach all networks, even if a customer requires a different network tomorrow.
eConnect acts as a Procurement Service Bus: a central hub between your organisation and all external networks. The platform follows the #PeppolFirst principle: if the recipient is on Peppol, the document goes via Peppol. If the recipient is known on another procurement network, the platform routes via that network. If the recipient is not registered anywhere, an email with PDF and XML follows automatically as fallback.
On receipt the same logic works in reverse: incoming documents from every channel are automatically converted to the format your accounting software expects.
eConnect is directly connected to the largest procurement and invoicing networks in the world. Besides Peppol, the platform routes to Coupa, Tungsten and SAP Ariba, in both directions. For each network eConnect handles the right authentication, message format and delivery protocols, without you needing separate contracts or certificates. New networks are added continuously based on customer demand.
eConnect supports more than 20 XML standards and performs fully automated transformations between formats. An invoice can arrive as EDIFACT and leave as UBL 2.1 via Peppol, or the other way around. Fields are mapped, missing mandatory fields are supplemented and the result is validated against the target schema. Validation errors are returned immediately before the document is sent, so you correct the issue before it reaches the recipient.
For organisations that invoice internationally this is especially valuable: you deliver in your own format and eConnect provides the right target format per country, from XRechnung (Germany) to FatturaPA (Italy).
No matching customer stories.
With multichannel invoicing you reach every recipient via the channel and format they prefer, without maintaining a separate connection for each channel. You build one integration with eConnect and the platform handles the rest. That saves not only the cost of multiple connections, but also the complexity of managing different protocols, certificates and message formats.
The result is higher acceptance among recipients, lower processing costs and less failed traffic. eConnect validates every document before it is sent, so rejections at the recipient are prevented. For organisations with a diverse customer base, or customers that require specific networks, multichannel is the most efficient route. You integrate once and immediately benefit from all networks that eConnect supports, including future additions.
eConnect is directly connected to Peppol and to other procurement networks, including Coupa, Tungsten and SAP Ariba. In addition, via the open Peppol network all organisations connected to any Peppol Access Point are reached. The connection works in both directions: sending and receiving.
Each network has its own technical requirements, from authentication protocols to specific message formats. eConnect fully abstracts that complexity: you deliver in your format and the platform handles the right transformation, authentication and delivery per network. If the recipient is on no network at all, eConnect automatically sends an email with a PDF and XML attachment as fallback. New networks are added continuously based on customer demand.
XML transformation is the automatic conversion of a document from one format to another. eConnect performs these transformations fully automatically via the Procurement Service Bus (PSB). Suppose you deliver invoices in UBL 2.1 but a customer requires FatturaPA (the Italian format). The platform maps all fields from UBL to FatturaPA, supplements missing mandatory fields where possible and validates the result against the target schema.
This works in all directions and for more than 20 XML standards, including UBL, NLCIUS, XRechnung, Factur-X, cXML, EDIFACT, e-FFF, Svefaktura, EHF, OIOUBL, Finvoice, DICO, SETU and Peppol BIS 3.0. The transformation takes place in real time, without manual intervention.
When sending a document, eConnect automatically checks which network the recipient is registered on. This is the #PeppolFirst principle: if the recipient is on Peppol, the document goes via Peppol. If the recipient is known on another procurement network, the platform routes via that network.
If the recipient is not registered anywhere, eConnect sends an email with the invoice as a PDF and XML attachment. These three layers (Peppol, network, email) guarantee that every recipient is reached, whether or not they are connected to a network. Routing happens automatically and does not need to be configured per recipient. On receipt the same logic applies in reverse: documents that arrive via any channel are automatically converted to the format your software expects.
When a document cannot be delivered, eConnect immediately returns an error with a clear description of the problem. This can be a validation error (the document does not meet the schema of the target network), a delivery error (the recipient is temporarily unreachable) or a registration error (the recipient is no longer active on the specified network).
For validation errors you receive a detailed description of which field or value does not comply, so you can correct the document and send it again. For delivery errors eConnect automatically retries delivery. All errors and retry attempts are logged and visible in the platform, so you always know the status of each document.
Yes, eConnect offers a Service Level Agreement (SLA) for the entire platform, including multichannel invoicing. The SLA covers availability, processing speed and support response times. Enterprise customers who work via the Procurement Service Bus (PSB) can make additional SLA arrangements tailored to their specific volumes and availability requirements.
The platform runs on a redundant infrastructure with multiple Access Points, so documents are also delivered via an alternative point during maintenance or an outage. For organisations where continuity is critical, eConnect offers ISAE 3402 Type II and ISO 27001 certifications as evidence of control measures.
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