supplier onboarding
Supplier onboarding

The switch to e-invoicing stands or falls with the cooperation of your suppliers. WeConnect is eConnect's proven programme for activating suppliers. Result: over 90% adoption within 3 months.

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onboarding
Activate suppliers, not push them

WeConnect combines technology with personal guidance. Suppliers receive a multilingual portal with step-by-step instructions, and the eConnect team actively guides them through the registration process.

weconnect
How does WeConnect work?

WeConnect follows a structured five-step approach: analyse, advise, communicate, activate and control. First, eConnect processes the entire supplier base and compares each supplier's actual sending method with the optimal method. On that basis, a tailored policy recommendation is drawn up, including a communication plan and an estimate of the expected success rate. Suppliers are then invited via a multilingual portal with personalised instructions per software package. eConnect has instructions for more than 200 software packages, meaning virtually every supplier has a suitable implementation path available. Suppliers who do not respond are followed up by telephone through the activation desk. In the control phase, the monitoring system tracks progress continuously and flags any supplier falling back to PDF delivery automatically.

results
Results

WeConnect has been deployed at dozens of organisations and consistently delivers high adoption scores. Typical results are over 90% activation of addressed suppliers within 3 months, a substantial drop in PDF invoice volume and measurable acceleration of invoice processing.

multilingual
Multilingual portal

The WeConnect portal is available in Dutch, English, German and French. Suppliers receive instructions in their own language and can complete the registration process entirely without language barriers. Particularly relevant for organisations with international suppliers.

invoice portal
WeConnect and the invoice portal

Suppliers without their own accounting software can create a free account on eConnect's invoice portal directly through WeConnect. This allows every supplier, regardless of size or technical maturity, to send e-invoices. That significantly lowers the barrier and explains the high adoption scores.

How this works in practice

No matching customer stories.

Frequently asked questions
What is the activation rate with WeConnect?

The activation rate with WeConnect consistently exceeds 90% within 3 months of programme start. That percentage is the result of a combination of technology and personal guidance. The multilingual portal makes registration low-barrier, the targeted communication removes obstacles, and the eConnect team actively follows up with suppliers who have not yet been activated.

Experience shows that the first contact is decisive: suppliers who receive a clear invitation with a link to a simple registration process respond in most cases within a week. For the remaining group, eConnect deploys targeted reminders and telephone follow-up. The percentage of over 90% has been measured across dozens of projects at organisations ranging from SMEs to enterprise. One of the strongest references is Provincie Noord-Brabant, where WeConnect led to over 90% e-invoices via Peppol within three months and a reduction in average payment terms from 22 to 8 days.

More about e-invoicing with eConnect

What if my supplier has no accounting software?

Suppliers without their own accounting software can create a free account on eConnect's invoice portal directly through WeConnect. The portal provides a complete invoicing environment: create invoices, send via Peppol and track status. There are no costs for creating the account and no technical knowledge is required.

The registration process takes less than fifteen minutes. The supplier receives step-by-step instructions in their own language via the WeConnect portal, creates an account, verifies the organisation and can immediately send the first invoice. The invoice portal offers, in addition to manual creation, the ability to import invoice data, track statuses (received, approved, paid) and maintain a mini-catalogue of services. This allows every supplier, regardless of size or technical maturity, to send e-invoices and immediately connect to the same process as suppliers with a software integration.

More about sending invoices in the platform

In which languages is the WeConnect portal available?

The portal is available in Dutch, English, German and French. Suppliers receive the invitation and instructions in their own language. The complete registration process, including help information and FAQ, is translated.

The multilingual support is particularly valuable for organisations with international suppliers. A German supplier sees the portal in German and can complete the entire process without language barriers. A French supplier is guided in French from invitation to activation. This significantly lowers the threshold and contributes to the high adoption scores. If a specific language is not available, eConnect can add it on request. The language choice is automatically determined based on the supplier's country, but can also be manually adjusted.

More about e-invoicing with eConnect

How long does a WeConnect project take?

A typical WeConnect project takes 3 months from start to reporting. The first weeks are spent mapping the supplier base and prioritising the outreach. Suppliers are then invited in batches, with the highest volumes first. The eConnect team monitors progress weekly and sends targeted reminders to suppliers who have not yet been activated.

After 3 months, your organisation receives a report with the activation percentage, an overview of remaining suppliers and recommendations for follow-up steps. For the remaining group, eConnect offers the option to schedule additional communication rounds. The lead time can be shorter for a smaller supplier base or longer for complex international projects. Prior to the project, a pre-project phase starts with an intake, analysis and advisory report that forms the basis for the campaign.

More about e-invoicing with eConnect

What reporting and KPIs does WeConnect offer?

WeConnect provides a dashboard with real-time progress reporting on the onboarding project. The dashboard shows the number of addressed suppliers, the percentage of activated suppliers, the number of outstanding invitations and the development of e-invoice volume over time. These KPIs are visible for both the project team and management.

At supplier level, you see per supplier the status (invited, registered, first invoice sent), estimated invoice volume and invoicing method used. The monitoring system also detects regression: if a supplier who previously sent e-invoices reverts to PDF delivery, the system automatically generates a signal. After the project, your organisation receives a final report with the achieved activation percentage, an analysis of the remaining group and concrete recommendations for follow-up steps.

More about e-invoicing with eConnect

Want to know how WeConnect works for your supplier base?

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