Use the invitation link to record who you are, which organisation you belong to, which messages you want and which colleagues may become a contact.
In short: you only open the link from the invitation email. The form records who you are, which organisation you belong to, which messages you want, and which colleagues may also become a contact person. Organisation is required. Colleagues may be left empty.
This form is not a free start page. An expired or invalid link does not open the form. Do not send anyone a URL you made yourself. Only the link from the invitation counts.
The paths /start/contact and /start/contact-verify open the same form. /start/org-register belongs to a new version and is only available for testing at https://accp.econnect.eu/start/contact. Do not send https://econnect.eu/start/org-register as a production URL.
This is not the flow to become a customer, and not the flow to sign up only for updates. Those run through separate invitations or links. Changing other communication without an invitation link goes through support.
The language already on the invitation wins over the browser and over ?locale=. The language you choose on Profile then applies to the rest of the form.
The bar shows five steps. Profile comes before the organisation.
This step establishes who you are. After that there is a session. A button in the invitation skips this step: the session is already open and you land on Profile. Until then the bar stays on Email.
If you want to change the address, go back to the address. The invitation then no longer counts as proof. You must confirm the new address again. The heading on that screen is Update contact details.
If the invitation comes from a colleague, the text says that colleague proposed you. You then fill in your own details.
The heading is Name details. The button is Next. Known details are already in the fields. The email address is fixed, because it has already been verified. You do not change it here.
Required are language, salutation, first name and last name. If a required field is missing, you stay on this page.
The text above the fields depends on the situation:
Under Profile is the button Unsubscribe or delete details. The bar stays on Profile until you make a choice.
After unsubscribing or a deletion request, the bar jumps to Colleagues, on the thank-you page. This is form behaviour. Do not infer a CRM effect from it.
Organisation is required, after the profile, via the register. The bar stays on Organisations during country, number or name, the confirmation and the retrieval.
Which registers, email domains and VAT checks apply is not in this instruction.
The heading is Preferences. The text is: "With your details we ensure smooth cooperation. Let us know which information you want to receive." The button is Next. Colleagues follow after that.
Without an employee address you see three checkboxes:
With an employee address you see no checkboxes, only the text and Next.
If you are not yet an active customer, the question "How did you hear about us?" is required. Empty blocks Next. Choices: via WeConnect; from ChatGPT; via Google, or another search engine; via social media; at a trade fair or meeting; via partner; via colleague; other. For an active customer, or if the source is already known, that question is dropped.
After Next, without an employee address:
This is not free self-service for all communication types.
The heading is Other contact persons. Skipping is allowed. Per person you fill in an email address and a name, up to ten people. Buttons: Add contact person, Remove, Next. They receive an invitation to fill in their own details.
Success: the heading is Thank you. The button is "Send me a copy of my answers". After 5 seconds you go to the home page. There is also a button To home. The bar stays on Colleagues.
No. You do not navigate freely to this form. Only the link from the invitation email opens it. An expired or invalid link does not open the form. Do not send a URL you made yourself.
Yes. Organisation is required, after the profile. Yes on the confirmation is required to continue. No keeps you on Organisations, so you choose again. Colleagues may be empty.
That choice is under Profile, via Unsubscribe or delete details. No more emails ends on the thank-you page. Deleting details is a deletion request, with the same thank-you page. Keep receiving emails takes you back to the profile.
No. This form records a contact person via an invitation. Becoming a customer and only receiving updates are other flows. Without an invitation link you change other communication via support.