Administration detection: automatic routing to the correct administration based on invoice data
Administration detection: automatically route invoices to the right administration

Automatic routing of invoices to the correct administration: aliases, multiparty conversion and configuration via the Email Receiver.

In brief With administration detection, eConnect automatically routes incoming PDF invoices to the correct administration within your environment. You use one submission address for multiple administrations. Available from the Professional subscription, after the multiparty option is enabled.

Do you work with multiple administrations within your organisation? With administration detection, you don't need to manage a separate email address per administration. The platform recognises, based on invoice data, which administration a document belongs to.

When do you use administration detection?

Administration detection is relevant if you:

  • manage multiple administrations or organisations in one eConnect environment
  • want to use one central submission address instead of a separate address per administration
  • receive invoices that are visually addressed to different entities within your group

The feature works for PDF invoices processed via the IDR. eConnect does not rewrite a native e-invoice (UBL) that names the wrong recipient: the sender corrects the source.

How does administration detection work?

Administration detection and multiparty conversion are the same function. The IDR determines which administration within the account a PDF invoice is intended for. Identifiers (VAT number, Chamber of Commerce number) have the highest priority. Only if those are missing does the system look at name, city and postal code. The possible administrations must already exist in the account and be filled in completely.

One function, two switches

Administration detection and multiparty conversion are two names for the same routing. You enable them together:

  • Subscription feature pack, IDR Features tab, option Allow multi party for IDR conversion.
  • On the Email Receiver: Conversion for multiple organisations. Only receivers with this option on take part; other receivers keep working as usual.

Professional or higher is required, and the function is named separately in the contract. After conversion to XML, the platform delivers the document to the correct inbox.

Setting up aliases

For organisations with complex structures (for example property managers with dozens of properties), you can set up aliases per administration. An alias is an alternative name that may appear on the invoice and that the system links to the correct administration.

An example: a property manager has administrations per building. The supplier addresses the invoice to "Office Building De Toren". Via an alias, the platform knows this belongs to administration number 4523.

BuyerGroup and organisation data

The administration blocks (CustomerParty) in the IDR screen are populated from a BuyerGroup. A BuyerGroup is created by eConnect Support at account level. The platform collects the data of all organisations in the account and sends it to the BuyerGroup in the IDR.

If an IDR group is greyed out or not correctly populated, check that all organisation data is complete (street name, postal code, city, country). If data is incomplete, the BuyerGroup can be recreated so that updated information is sent to the IDR.

Multiparty conversion: organisation selection

Multiparty conversion is not part of a standard account and requires a subscription with multiparty in the feature pack.

Enable: activate multiparty via the Email Receiver settings. When activated, an IDR group is automatically created with all organisations in your account. If you later add a new organisation, it is automatically added to the existing IDR group.

The selection takes place in two phases:

Phase 1: IDR recognition

The IDR searches the PDF document in two steps:

  1. Identifier matching (highest priority): the IDR searches for identifiers such as VAT numbers and company registration numbers that match an organisation in the group. On an exact match, that organisation is selected directly.
  2. Soft matching: if no identifier is found, the IDR looks at organisation name, city and postal code. With exactly one match, automatic selection follows. With multiple matches, the document goes to Quality Control for manual verification.

Phase 2: platform routing

After receiving the XML from the IDR, the platform looks at the field AccountingCustomerParty/Party/PartyLegalEntity/CompanyID. If this value matches an organisation in the platform, the invoice is placed there. If there is no match, the invoice falls back to the organisation that owns the email receiver.

Tip: ensure complete identifier data (VAT number, company registration number) for all organisations. Keep names, addresses and postal codes up to date for the most reliable matching.

What happens in case of doubt?

If there are several soft matches (name, city and postal code), the document goes to Quality Control for a manual choice within the account. If there is no match, the invoice stays with the organisation that owns the email receiver. An uncertain choice is never silently placed on another administration.

Configuration

You configure administration detection via the Email Receiver:

  1. Open Email Receiver in the platform.
  2. Create a new sender or edit an existing one.
  3. Enable Conversion for multiple organisations.
  4. Activate the sender (status Active).

For multiparty conversion, activate the multiparty setting in the same Email Receiver configuration.

Requirements

Administration detection is available with the Professional subscription or higher. This feature is not available with the most affordable Scan & Recognise subscription.

Frequently asked questions
What if the system assigns an invoice to the wrong administration?

In case of doubt, the invoice goes to Quality Control for manual assignment. If assignment is structurally incorrect, you can set up aliases so that alternative names are correctly linked.

Do I need a specific subscription?

Yes, administration detection requires Professional or higher. Multiparty conversion additionally requires a feature pack with multiparty.

Does administration detection also work for PDF invoices?

Yes for PDF invoices processed via the IDR. A native UBL invoice with the wrong recipient is not rewritten; the sender corrects the source.

What is the difference from a separate submission address per administration?

With administration detection, you use one address and let the platform route. Without administration detection, you create a separate Email Receiver address per administration. This offers more control per channel, but more administrative work.


Set up the Email Receiver to activate administration detection.

Go to the Email Receiver