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jour","/status",{"heading":971,"links":972},"Docs",[973,976,978,981,984,987,990,993],{"label":974,"url":975},"Product","/fr/docs/produit",{"label":971,"url":977},"/fr/docs/connaissances",{"label":979,"url":980},"Developers","/fr/docs/developpeurs",{"label":982,"url":983},"API Reference","/fr/docs/developpeurs/api-reference",{"label":985,"url":986},"Quickstart","/fr/docs/developpeurs/quickstart",{"label":988,"url":989},"SDKs and CLI","/fr/docs/developpeurs/sdks-en-cli",{"label":991,"url":992},"Sandbox","/fr/docs/developpeurs/sandbox",{"label":994,"url":995},"Validator (documentation)","/fr/docs/connaissances/formats-de-documents/validator/valider-facture",{"heading":997,"links":998},"À propos",[999,1002,1004,1007,1010,1012,1015],{"label":1000,"url":1001},"Notre histoire","/a-propos/notre-histoire",{"label":783,"url":1003},"/a-propos/temoignages-clients",{"label":1005,"url":1006},"Qualité & sécurité","/a-propos/qualite-et-securite",{"label":1008,"url":1009},"Outils gratuits","/a-propos/outils-gratuits",{"label":730,"url":1011},"/a-propos/actualites",{"label":1013,"url":1014},"Contact","/a-propos/contact",{"label":1016,"url":1017},"Planifier un rendez-vous","/a-propos/planifier-un-rendez-vous",[1019,1022,1025],{"label":1020,"url":1021},"Politique de confidentialité","/politique-de-confidentialite",{"label":1023,"url":1024},"Conditions générales","/conditions-generales",{"label":1026,"url":1027},"Mentions légales","/mentions-legales",[1029,1033,1037,1041,1045],{"icon":1030,"url":1031,"label":1032},"linkedin","https://www.linkedin.com/company/econnect-international/","LinkedIn",{"icon":1034,"url":1035,"label":1036},"instagram","https://www.instagram.com/econnect_bv","Instagram",{"icon":1038,"url":1039,"label":1040},"tiktok","https://www.tiktok.com/@econnect_bv","TikTok",{"icon":1042,"url":1043,"label":1044},"x","https://x.com/eConnect_BV","X",{"icon":1046,"url":1047,"label":1048},"facebook","https://www.facebook.com/theinvoicingcompany/","Facebook","© {year} eConnect. Tous droits réservés.",{},"/fr/settings",{"description":847},"fr/settings","2UOKYBIUV-MKkCnwsi4p5dIQp-226sB1QJL0mO-tOWU",{"id":1056,"title":714,"auth":21,"body":1057,"canonical":21,"description":2027,"extension":855,"icon":21,"image":21,"keywords":2028,"last_reviewed":21,"last_updated":2041,"layout":2042,"listed":42,"meta":2043,"nav_column":21,"nav_tab":21,"navigation":580,"no_index":42,"path":715,"redirect":21,"schema_type":2045,"search_boost":21,"seo":2046,"seo_description":21,"seo_title":2047,"show_chat":580,"stem":716,"translationKey":2048,"__hash__":2049},"product/fr/5.docs/1.produit/4.integrations/40.erp-troubleshooting.md",{"type":844,"value":1058,"toc":2006},[1059,1063,1073,1078,1081,1224,1236,1242,1247,1253,1267,1270,1299,1305,1319,1322,1325,1328,1335,1340,1389,1394,1473,1477,1484,1488,1491,1494,1538,1541,1700,1702,1749,1751,1809,1812,1825,1883,1886,1896,1900,1903,1917,1923,1972,1976,1979,1999],[1060,1061,714],"h1",{"id":1062},"dépannage-erp-messages-derreur-par-logiciel",[1064,1065,1066,1067,1072],"p",{},"Messages d'erreur et solutions par logiciel ERP. Cet article traite des erreurs spécifiques à chaque logiciel. Pour les problèmes génériques d'API, de webhook et de connectivité : voir ",[1068,1069,1071],"a",{"href":1070},"#etapes-erp-generiques","Dépannage intégrations",".",[1074,1075,1077],"h2",{"id":1076},"unit4-erpx","Unit4 ERPx",[1064,1079,1080],{},"Les messages d'erreur avec le préfixe U4 proviennent de Unit4 ERPx. La solution se trouve presque toujours du côté du logiciel, pas chez eConnect. Le client peut télécharger le fichier XML depuis la plateforme et le transmettre à l'administrateur Unit4.",[1082,1083,1084,1100],"table",{},[1085,1086,1087],"thead",{},[1088,1089,1090,1094,1097],"tr",{},[1091,1092,1093],"th",{},"Message d'erreur",[1091,1095,1096],{},"Cause",[1091,1098,1099],{},"Solution",[1101,1102,1103,1119,1133,1146,1159,1172,1185,1199,1213],"tbody",{},[1088,1104,1105,1113,1116],{},[1106,1107,1108,1112],"td",{},[1109,1110,1111],"span",{},"API500",": Unknown error occurred booking the invoice",[1106,1114,1115],{},"Délai dépassé, >200 lignes, 0 lignes, codes TVA en double",[1106,1117,1118],{},"Soumettre à nouveau ; manuellement dans ERPx ; vérifier le schéma TVA",[1088,1120,1121,1127,1130],{},[1106,1122,1123,1126],{},[1109,1124,1125],{},"U4BadRequest",": Invoice number already exists (3011/3010)",[1106,1128,1129],{},"Facture déjà enregistrée",[1106,1131,1132],{},"Vérifier si la facture a été soumise deux fois ; vérifier la reconnaissance IDR",[1088,1134,1135,1140,1143],{},[1106,1136,1137,1139],{},[1109,1138,1111],{},": Could not find a VAT mapping 'P-XX9'",[1106,1141,1142],{},"Code TVA incorrect dans le XML",[1106,1144,1145],{},"Faire envoyer par le fournisseur via Peppol ; ajouter le mappage dans Autopilot",[1088,1147,1148,1153,1156],{},[1106,1149,1150,1152],{},[1109,1151,1125],{},": BET.VOORW not valid",[1106,1154,1155],{},"Pas de délai de paiement pour le créditeur",[1106,1157,1158],{},"Définir le délai de paiement dans Unit4",[1088,1160,1161,1166,1169],{},[1106,1162,1163,1165],{},[1109,1164,1125],{},": EI_AP_DEF_ACCOUNT not set",[1106,1167,1168],{},"Créditeur factice non actif",[1106,1170,1171],{},"Activer le créditeur factice, soumettre les factures à nouveau",[1088,1173,1174,1179,1182],{},[1106,1175,1176,1178],{},[1109,1177,1125],{},": Betaalbaar valutabedrag moet afwijken van 0",[1106,1180,1181],{},"Total de la facture est € 0,00",[1106,1183,1184],{},"Ne peut pas être comptabilisé dans Unit4",[1088,1186,1187,1193,1196],{},[1106,1188,1189,1192],{},[1109,1190,1191],{},"U4Forbidden.JSON",": User is not authorized (2030)",[1106,1194,1195],{},"L'utilisateur M2M-eConnect a perdu ses droits",[1106,1197,1198],{},"Restaurer les droits de l'utilisateur M2M-eConnect",[1088,1200,1201,1207,1210],{},[1106,1202,1203,1206],{},[1109,1204,1205],{},"U4OK.JSON",": System.Int32 overflow",[1106,1208,1209],{},"Numéros de facture dépassant 2 147 483 647",[1106,1211,1212],{},"Côté Unit4 ; Unit4 travaille sur une solution",[1088,1214,1215,1218,1221],{},[1106,1216,1217],{},"EmbeddedDocumentBinaryObject Base64 \"data\" prefix",[1106,1219,1220],{},"L'expéditeur source envoie un PDF avec un préfixe \"data\" en Base64",[1106,1222,1223],{},"IDR supprime automatiquement le préfixe ; encore possible pour les factures Peppol",[1064,1225,1226,1230,1231,1235],{},[1227,1228,1229],"strong",{},"Compensation DueDate"," : Unit4 ne peut pas traiter les factures sans DueDate/PaymentDueDate (le champ n'est pas obligatoire dans le XML). eConnect définit par défaut le PaymentDueDate à l'IssueDate (date de facture) plus 30 jours lorsque ce champ est absent. Il s'agit d'un Rule Based Enrichment standard, configuré par client en tant que PrivateObject dans la PSB (typiquement avec l'Id ",[1232,1233,1234],"code",{},"unit4-setDueDate-30days",").",[1064,1237,1238,1241],{},[1227,1239,1240],{},"Facture comptabilisée mais pièce jointe PDF manquante"," : les ruptures de connexion antérieures du côté Unit4 où le PDF était perdu font désormais l'objet de nouvelles tentatives (confirmé par Platform & Intégrations, mai 2026). Cas restants : voir le chemin de diagnostic ci-dessous.",[1243,1244,1246],"h3",{"id":1245},"facture-déjà-dans-la-plateforme-pas-encore-dans-ubw-en-attente-du-processus-automatique","Facture déjà dans la plateforme, pas (encore) dans UBW -- en attente du processus automatique",[1064,1248,1249,1252],{},[1227,1250,1251],{},"UBW"," est le nom classique Agresso/UBW ; au sein d'eConnect, nous l'utilisons comme alias de recherche aux côtés d'Unit4 ERPx, où ce transfert a lieu.",[1064,1254,1255,1258,1259,1262,1263,1266],{},[1227,1256,1257],{},"Symptôme"," : une facture entrante (souvent non-Peppol) a été envoyée manuellement par e-mail à ",[1232,1260,1261],{},"@trust.econnect.eu",", est visible dans la plateforme, mais n'est pas (encore) dans UBW/Agresso ou le progiciel financier connecté. Voir aussi ",[1068,1264,310],{"href":1265},"/fr/docs/developpeurs/integration-personnalisee/email-receiver"," pour l'entrée via cette adresse.",[1064,1268,1269],{},"Faites d'abord cette distinction, avant d'escalader :",[1271,1272,1273,1280],"ol",{},[1274,1275,1276,1279],"li",{},[1227,1277,1278],{},"Délai temporaire de lot ou de transfert"," : le document se trouve correctement dans la plateforme, mais le processus automatique de récupération ou de comptabilisation du client doit encore s'exécuter ou est en cours. Cela se résout généralement seul ; il n'y a pas de panne.",[1274,1281,1282,1285,1286,1290,1291,1294,1295,1298],{},[1227,1283,1284],{},"Définitivement absente"," : après l'exécution attendue, la facture reste absente. Poursuivez alors avec ",[1068,1287,1289],{"href":1288},"#diagnostic-facture-non-recue-dans-erpx-sans-message-derreur","Diagnostic : facture non reçue dans ERPx sans message d'erreur"," ci-dessous (type d'intégration, ",[1232,1292,1293],{},"documentId","/",[1232,1296,1297],{},"consignmentId",", Events, idempotence entre Autopilot et ERPx).",[1064,1300,1301,1304],{},[1227,1302,1303],{},"En cas de signalement récent"," :",[1271,1306,1307,1310,1313,1316],{},[1274,1308,1309],{},"Confirmez la visibilité et le statut de la facture dans la plateforme.",[1274,1311,1312],{},"Demandez le type d'intégration ou le progiciel ERP (UBW/Agresso, Unit4 ERPx via Autopilot, SFTP/PSB, ...) et si le processus automatique s'est déjà exécuté aujourd'hui.",[1274,1314,1315],{},"Le processus ne s'est pas encore exécuté ou est en cours ? Attendez alors brièvement et confirmez après l'exécution. N'escaladez pas prématurément.",[1274,1317,1318],{},"Le processus s'est exécuté et la facture reste définitivement absente ? Rassemblez les identifiants et suivez le chemin de diagnostic ci-dessous.",[1064,1320,1321],{},"Il n'y a pas de SLA fixe en heures entre la soumission via l'Email Receiver et le traitement dans UBW/ERPx.",[1243,1323,1289],{"id":1324},"diagnostic-facture-non-reçue-dans-erpx-sans-message-derreur",[1064,1326,1327],{},"Ce chemin s'applique aux plaintes telles que « Comptabilisé dans eConnect mais non visible dans ERPx » ou « La facture semble n'être jamais arrivée, aucun message dans le Document Journal ».",[1064,1329,1330,1331,1334],{},"Contexte : La route Autopilot -- Unit4 ERPx est idempotente (correspondance sur le numéro de facture + client + fournisseur). En cas de correspondance, ERPx n'est pas appelé à nouveau et seul un PDF manquant est téléchargé, tandis que la plateforme affiche quand même ",[1232,1332,1333],{},"Booked",". Un Document Journal vide pour la deuxième soumission ne signifie donc pas que la facture est perdue, mais généralement que la vérification idempotente a été déclenchée.",[1064,1336,1337,1304],{},[1227,1338,1339],{},"Vérifiez d'abord ceci avec un partenaire Unit4 ayant plusieurs factures",[1271,1341,1343,1353,1359,1365,1380],{"start":1342},0,[1274,1344,1345,1348,1349,1072],{},[1227,1346,1347],{},"Livré uniquement, pas de journal"," : le statut Delivered/Reçu dans la boîte de réception avec 0 résultat dans les Document Journals signifie qu'aucune tentative de comptabilisation Autopilot (Booked/Booking failed) n'a encore eu lieu. Soumettez d'abord à nouveau la facture au logiciel connecté ; ne lancez une investigation Events qu'après cela. Voir ",[1068,1350,1352],{"href":1351},"/fr/docs/produit/platform/avance/autopilot#journaux-de-documents","Autopilot -- Journaux de documents",[1274,1354,1355,1358],{},[1227,1356,1357],{},"Séparer les parties"," : le client destinataire (utilisateur ERPx) n'est pas le même que le fournisseur sur la facture, ni le même qu'une éventuelle partie intermédiaire sur un journal joint.",[1274,1360,1361,1364],{},[1227,1362,1363],{},"Journal ou document correct"," : vérifiez si la pièce jointe ou le journal eConnect est le document revendiqué (numéro de facture, fournisseur vers destinataire). Un journal erroné est un document différent ; ne lancez pas d'investigation ERPx sur celui-ci.",[1274,1366,1367,1370,1371,1373,1374,1376,1377,1379],{},[1227,1368,1369],{},"Identifiant par facture revendiquée"," : au minimum le numéro de facture, de préférence aussi ",[1232,1372,1293],{}," ou ",[1232,1375,1297],{},". Plusieurs numéros de facture manquants sont des documents séparés ; ",[1232,1378,1333],{}," sur la facture A ne couvre pas la facture B.",[1274,1381,1382,1385,1386,1388],{},[1227,1383,1384],{},"Booked plus erreur de doublon"," (par ex. invoice number already exists, ou après une nouvelle soumission) : souvent, le même numéro de facture a été envoyé à nouveau. La plateforme peut afficher ",[1232,1387,1333],{}," sur la comptabilisation précédente ; ce n'est pas une preuve qu'un autre numéro de facture se trouve dans ERPx. Confirmez cela via Events (étape 3 ci-dessous) ou un enregistrement ERPx existant.",[1064,1390,1391,1304],{},[1227,1392,1393],{},"Étapes",[1395,1396,1397,1401,1404,1408,1411,1424,1427,1431,1439,1443,1446,1450,1453],"e-steps",{},[1243,1398,1400],{"id":1399},"étape-1-identifier-le-type-dintégration","Étape 1 : Identifier le type d'intégration",[1064,1402,1403],{},"Déterminez le type d'intégration du destinataire : Autopilot (Unit4 ERPx), autre route PSB, API SOAP directe ou SFTP. L'interprétation des étiquettes de statut diffère selon le type d'intégration.",[1243,1405,1407],{"id":1406},"étape-2-collecter-un-id-de-document","Étape 2 : Collecter un ID de document",[1064,1409,1410],{},"Collectez l'un des ID suivants pour le document :",[1412,1413,1414,1419],"ul",{},[1274,1415,1416,1418],{},[1232,1417,1293],{}," (provenant de la PSB), ou",[1274,1420,1421,1423],{},[1232,1422,1297],{}," (provenant de la plateforme).",[1064,1425,1426],{},"L'un de ces deux suffit pour rechercher le document dans tous les systèmes internes.",[1243,1428,1430],{"id":1429},"étape-3-consulter-management-api-events-interne","Étape 3 : Consulter Management API - Events (interne)",[1064,1432,1433,1434,1373,1436,1438],{},"Ouvrez le document via ",[1232,1435,1293],{},[1232,1437,1297],{}," et consultez la chronologie des Events. Celle-ci montre par étape quelle action a été effectuée sur le document (réception, validation, soumission à ERPx, nouvelles tentatives, correspondance idempotente, téléchargement du PDF). Pour les intégrations SFTP, c'est le seul endroit où le statut de livraison est visible.",[1243,1440,1442],{"id":1441},"étape-4-reconnaître-une-correspondance-idempotente","Étape 4 : Reconnaître une correspondance idempotente",[1064,1444,1445],{},"Voyez-vous dans Events qu'eConnect a reconnu la facture comme existante (numéro de facture + client + fournisseur) et n'a effectué qu'un téléchargement de PDF ? Alors c'est un comportement attendu -- la facture se trouvait déjà dans ERPx suite à une soumission précédente. Aucune escalade nécessaire.",[1243,1447,1449],{"id":1448},"étape-5-escalade-si-nécessaire","Étape 5 : Escalade (si nécessaire)",[1064,1451,1452],{},"Seulement si Events ne fournissent pas un tableau complet : escalader vers l'équipe technique avec au minimum :",[1412,1454,1455,1461,1467,1470],{},[1274,1456,1457,1373,1459],{},[1232,1458,1293],{},[1232,1460,1297],{},[1274,1462,1463,1466],{},[1232,1464,1465],{},"partyId"," du destinataire",[1274,1468,1469],{},"type d'intégration (Autopilot, autre route PSB, SOAP, SFTP)",[1274,1471,1472],{},"nom du client et numéro de ticket",[1074,1474,1476],{"id":1475},"abwinvoice-agressounit4","ABWInvoice (Agresso/Unit4)",[1064,1478,1479,1480,1483],{},"La transformation ABWInvoice a été créée sur la base de documents de test originaux. Les variantes de documents non standard (p. ex. factures en texte libre) peuvent échouer avec \"",[1109,1481,1482],{},"API400",": Initializing failed\". Solution : soumettre une demande de modification à l'équipe de développement pour une extension de transformation.",[1074,1485,1487],{"id":1486},"business-central","Business Central",[1064,1489,1490],{},"Les messages d'erreur avec le préfixe BC proviennent de Business Central. Peu d'influence de la part d'eConnect ; le client doit vérifier la configuration BC.",[1064,1492,1493],{},"Le préfixe entre crochets indique le type de réponse qu'eConnect a reçu de Business Central lors de la comptabilisation de la facture :",[1412,1495,1496,1515,1530],{},[1274,1497,1498,1503,1504,1507,1508,1373,1511,1514],{},[1227,1499,1500],{},[1232,1501,1502],{},"[BC400]"," -- une demande rejetée par Business Central (BC a renvoyé une erreur de type 400). Il s'agit presque toujours d'une erreur de validation ou de relation de table dans la configuration BC du client (p. ex. une valeur manquante dans une table associée ou un champ qui ne satisfait pas une condition BC). Le texte directement après ",[1232,1505,1506],{},"[BC400]:"," (comme ",[1232,1509,1510],{},"Internal_InvalidTableRelation",[1232,1512,1513],{},"Application_FieldValidationException",") nomme l'erreur BC concrète et pointe vers le champ ou la table à corriger.",[1274,1516,1517,1529],{},[1227,1518,1519,1522,1523,1522,1526],{},[1232,1520,1521],{},"[BCBadRequest]"," / ",[1232,1524,1525],{},"[BCNotFound]",[1232,1527,1528],{},"[BCTooManyRequests]"," -- réponses BC similaires (demande rejetée, introuvable, limite de débit).",[1274,1531,1532,1537],{},[1227,1533,1534],{},[1232,1535,1536],{},"[API400]"," -- rejeté par l'API eConnect elle-même, pour BC (p. ex. un paramètre de connexion incorrect).",[1064,1539,1540],{},"Dans tous les cas de préfixe BC, la solution réside du côté BC (configuration du client) ; eConnect a peu d'influence ici.",[1082,1542,1543,1553],{},[1085,1544,1545],{},[1088,1546,1547,1549,1551],{},[1091,1548,1093],{},[1091,1550,1096],{},[1091,1552,1099],{},[1101,1554,1555,1566,1579,1593,1606,1620,1633,1647,1660,1673,1687],{},[1088,1556,1557,1560,1563],{},[1106,1558,1559],{},"Refresh token expiré / invalid_grant",[1106,1561,1562],{},"Aucune facture envoyée depuis longtemps",[1106,1564,1565],{},"Self-service : supprimer l'intégration et se reconnecter dans BC",[1088,1567,1568,1573,1576],{},[1106,1569,1570,1572],{},[1109,1571,1482],{},": action 'booking' not supported",[1106,1574,1575],{},"La connexion contient \"booking\" au lieu de \"autobooking\"",[1106,1577,1578],{},"Définir la valeur correcte via ManagementApi",[1088,1580,1581,1587,1590],{},[1106,1582,1583,1586],{},[1109,1584,1585],{},"BCNotFound",": PSBWebhookReceiver_ReceiveHook",[1106,1588,1589],{},"Ancienne intégration corrompue",[1106,1591,1592],{},"TechSupport supprimer l'ancienne intégration",[1088,1594,1595,1600,1603],{},[1106,1596,1597],{},[1109,1598,1599],{},"BCTooManyRequests",[1106,1601,1602],{},"Limite de débit de l'API BC dépassée",[1106,1604,1605],{},"Document généralement traité ; référer au partenaire BC",[1088,1607,1608,1614,1617],{},[1106,1609,1610,1613],{},[1109,1611,1612],{},"BCBadRequest",": Transaction Type value (ECONNECT)",[1106,1615,1616],{},"Type de transaction manquant",[1106,1618,1619],{},"Ajouté automatiquement lors de l'installation ; pour les versions plus anciennes, manuellement",[1088,1621,1622,1627,1630],{},[1106,1623,1624,1626],{},[1109,1625,1612],{},": VAT Prod. Posting Group value (1)",[1106,1628,1629],{},"Valeur TVA manquante dans VAT Product Posting Group",[1106,1631,1632],{},"Ajouter la valeur ; vérifier le mappage TVA",[1088,1634,1635,1641,1644],{},[1106,1636,1637,1640],{},[1109,1638,1639],{},"BC400",": Internal_InvalidTableRelation -- VAT Prod. Posting Group value (1)",[1106,1642,1643],{},"Valeur TVA manquante dans la table VAT Product Posting Group",[1106,1645,1646],{},"Ajouter la valeur à VAT Product Posting Group ; vérifier la configuration TVA de l'intégration",[1088,1648,1649,1654,1657],{},[1106,1650,1651,1653],{},[1109,1652,1639],{},": Application_FieldValidationException -- Account type must be 'Posting' (G/L Account 3000 is 'Begin-Total')",[1106,1655,1656],{},"Le numéro de compte grand livre utilisé est une ligne totale (Begin-Total), pas un compte imputable",[1106,1658,1659],{},"Utiliser un compte grand livre imputable (Account type = Posting) dans le schéma de comptabilisation Autopilot",[1088,1661,1662,1667,1670],{},[1106,1663,1664,1666],{},[1109,1665,1585],{},": G-Account Code",[1106,1668,1669],{},"Numéro de compte G non associé comme compte bancaire",[1106,1671,1672],{},"Ajouter le compte G au fournisseur dans BC",[1088,1674,1675,1678,1681],{},[1106,1676,1677],{},"BadRequest Control 'DocAmount' is read-only (4PS)",[1106,1679,1680],{},"La version 4PS a rendu les champs en lecture seule",[1106,1682,1683,1686],{},[1232,1684,1685],{},"\"excludeAmounts\": true"," via Management API",[1088,1688,1689,1692,1695],{},[1106,1690,1691],{},"Property 'Bank_Account_Code' does not exist (4PS BE)",[1106,1693,1694],{},"L'environnement BC belge n'a pas ce champ",[1106,1696,1697,1686],{},[1232,1698,1699],{},"\"excludeBankAccountCode\": true",[1074,1701,820],{"id":819},[1082,1703,1704,1714],{},[1085,1705,1706],{},[1088,1707,1708,1710,1712],{},[1091,1709,1093],{},[1091,1711,1096],{},[1091,1713,1099],{},[1101,1715,1716,1727,1738],{},[1088,1717,1718,1721,1724],{},[1106,1719,1720],{},"No entityID found for company",[1106,1722,1723],{},"La vérification du code postal avec la Chambre de Commerce ne correspond pas (succursale)",[1106,1725,1726],{},"Corriger le numéro de Chambre de Commerce sur la fiche débiteur",[1088,1728,1729,1732,1735],{},[1106,1730,1731],{},"Factures marquées comme doublons",[1106,1733,1734],{},"Numéro de facture + date de facture identiques pour différents fournisseurs",[1106,1736,1737],{},"Problème du côté eConnect ; enquête interne nécessaire",[1088,1739,1740,1743,1746],{},[1106,1741,1742],{},"Ventilation TVA non reprise (Small Business)",[1106,1744,1745],{},"Limitation d'AFAS Small Business",[1106,1747,1748],{},"Aucune solution du côté eConnect",[1074,1750,718],{"id":822},[1082,1752,1753,1763],{},[1085,1754,1755],{},[1088,1756,1757,1759,1761],{},[1091,1758,1093],{},[1091,1760,1096],{},[1091,1762,1099],{},[1101,1764,1765,1776,1787,1798],{},[1088,1766,1767,1770,1773],{},[1106,1768,1769],{},"Entreprise-organisation introuvable",[1106,1771,1772],{},"Incompatibilité Chambre de Commerce/TVA/OIN",[1106,1774,1775],{},"Vérifier les identifiants dans les deux systèmes",[1088,1777,1778,1781,1784],{},[1106,1779,1780],{},"Numéro de commande manquant",[1106,1782,1783],{},"AllSolutions Logistique ne prend pas en charge les numéros de commande sur les factures de vente",[1106,1785,1786],{},"Ajouter manuellement dans eConnect",[1088,1788,1789,1792,1795],{},[1106,1790,1791],{},"Erreurs TVA",[1106,1793,1794],{},"Calcul d'arrondi AllSolutions incorrect",[1106,1796,1797],{},"AllSolutions doit résoudre cela",[1088,1799,1800,1803,1806],{},[1106,1801,1802],{},"Réinitialiser l'intégration",[1106,1804,1805],{},"--",[1106,1807,1808],{},"MBDRAF > entreprise > eConnect > Modifier > date d'aujourd'hui ; puis exécuter VIMEVB ou VIMEXB",[1074,1810,614],{"id":1811},"exact-online",[1064,1813,1814,1817,1818,1824],{},[1227,1815,1816],{},"Panne connue ?"," Vérifiez d'abord ",[1068,1819,1823],{"href":1820,"rel":1821},"https://status.exact.com/",[1822],"nofollow","status.exact.com"," pour les pannes Exact actuelles -- distinct de la page de statut propre à eConnect (support.econnect.eu/status/). Une panne chez Exact lui-même (par ex. Exact Online, Exact API) explique parfois des erreurs qui ne sont pas liées à la connexion eConnect.",[1082,1826,1827,1837],{},[1085,1828,1829],{},[1088,1830,1831,1833,1835],{},[1091,1832,1093],{},[1091,1834,1096],{},[1091,1836,1099],{},[1101,1838,1839,1850,1861,1872],{},[1088,1840,1841,1844,1847],{},[1106,1842,1843],{},"Forbidden",[1106,1845,1846],{},"Permissions insuffisantes (MijnKantoor ne fonctionne pas)",[1106,1848,1849],{},"Configurer un utilisateur complet avec des permissions minimales",[1088,1851,1852,1855,1858],{},[1106,1853,1854],{},"invalid_grant / No consent from user",[1106,1856,1857],{},"Consentement OAuth expiré ou révoqué",[1106,1859,1860],{},"Accorder à nouveau le consentement dans Exact Online",[1088,1862,1863,1866,1869],{},[1106,1864,1865],{},"Boîte aux lettres numérique non créée",[1106,1867,1868],{},"Problème de permissions",[1106,1870,1871],{},"Créer manuellement : Mon Exact > Mes coordonnées > Boîtes aux lettres numériques",[1088,1873,1874,1877,1880],{},[1106,1875,1876],{},"Existe déjà : Boîte aux lettres numérique ; Invalide : Division",[1106,1878,1879],{},"Mauvaise administration associée",[1106,1881,1882],{},"Comparer les numéros de division",[1074,1884,602],{"id":1885},"eci-inventive",[1064,1887,1888,1889,1892,1893,1072],{},"Connexion : SOAP-enterprise, uniquement ",[1227,1890,1891],{},"réception"," (achats). Configuration : ",[1068,1894,1895],{"href":603},"Connecter ECI Inventive",[1243,1897,1899],{"id":1898},"diagnostic-les-factures-ne-sont-pas-lues-dans-inventive","Diagnostic : les factures ne sont pas lues dans Inventive",[1064,1901,1902],{},"Deux causes, à ne pas confondre :",[1271,1904,1905,1911],{},[1274,1906,1907,1910],{},[1227,1908,1909],{},"Perturbation de la plateforme eConnect"," : par exemple des pièces jointes PDF non fournies. Vérifiez le statut de la facture dans la boîte de réception eConnect.",[1274,1912,1913,1916],{},[1227,1914,1915],{},"Erreur de validation du payload propre du côté Inventive"," : hors du périmètre du support eConnect. L'administrateur Inventive enquête sur cela.",[1064,1918,1919,1922],{},[1227,1920,1921],{},"Statut \"traité\" dans la boîte de réception eConnect"," signifie que eConnect a livré correctement la facture. Si la facture manque ensuite toujours dans Inventive, vérifiez d'abord le payload/import Inventive (tâches batch), pas à nouveau la réception eConnect.",[1082,1924,1925,1937],{},[1085,1926,1927],{},[1088,1928,1929,1931,1934],{},[1091,1930,1257],{},[1091,1932,1933],{},"Première vérification",[1091,1935,1936],{},"Direction",[1101,1938,1939,1950,1961],{},[1088,1940,1941,1944,1947],{},[1106,1942,1943],{},"Facture + PDF manquants ou incomplets dans Inventive",[1106,1945,1946],{},"Statut de la boîte de réception et pièces jointes",[1106,1948,1949],{},"Plateforme/eConnect si le statut n'est pas \"traité\" ou si la pièce jointe manque déjà là",[1088,1951,1952,1955,1958],{},[1106,1953,1954],{},"Facture \"traitée\" dans la boîte de réception, pas dans Inventive",[1106,1956,1957],{},"Erreur de payload/import Inventive",[1106,1959,1960],{},"Administrateur Inventive (import batch e-factures, DNA/configuration)",[1088,1962,1963,1966,1969],{},[1106,1964,1965],{},"Plainte \"non lue\" sans preuve de statut",[1106,1967,1968],{},"Toujours vérifier d'abord la boîte de réception",[1106,1970,1971],{},"Séparer plateforme vs payload ERP",[1074,1973,1975],{"id":1974},"étapes-erp-génériques","Étapes ERP génériques",[1064,1977,1978],{},"Pour chaque logiciel ERP, les étapes suivantes s'appliquent :",[1271,1980,1981,1987,1993],{},[1274,1982,1983,1986],{},[1227,1984,1985],{},"Tester la connexion"," : tous les logiciels nécessitent le port 443 vers l'endpoint eConnect.",[1274,1988,1989,1992],{},[1227,1990,1991],{},"Révoquer l'intégration logicielle"," : Plateforme > Connexions > Révoquer la clé > supprimer également dans le logiciel associé.",[1274,1994,1995,1998],{},[1227,1996,1997],{},"Soumettre les documents à nouveau"," : Boîte de réception/envoi > trois points > \"Soumettre à nouveau le téléchargement API\". Pour le marquage en doublon, d'abord \"Marquer comme original\".",[2000,2001,2003],"e-button",{"color":2002,"to":573},"accent",[1064,2004,2005],{},"Retour aux intégrations logicielles",{"title":847,"searchDepth":848,"depth":848,"links":2007},[2008,2018,2019,2020,2021,2022,2023,2026],{"id":1076,"depth":848,"text":1077,"children":2009},[2010,2012,2013,2014,2015,2016,2017],{"id":1245,"depth":2011,"text":1246},3,{"id":1324,"depth":2011,"text":1289},{"id":1399,"depth":2011,"text":1400},{"id":1406,"depth":2011,"text":1407},{"id":1429,"depth":2011,"text":1430},{"id":1441,"depth":2011,"text":1442},{"id":1448,"depth":2011,"text":1449},{"id":1475,"depth":848,"text":1476},{"id":1486,"depth":848,"text":1487},{"id":819,"depth":848,"text":820},{"id":822,"depth":848,"text":718},{"id":1811,"depth":848,"text":614},{"id":1885,"depth":848,"text":602,"children":2024},[2025],{"id":1898,"depth":2011,"text":1899},{"id":1974,"depth":848,"text":1975},"Messages d'erreur et solutions par logiciel ERP : Unit4 ERPx, Business Central, AFAS, AllSolutions, Exact Online et plus.",[2029,2030,2031,2032,2033,2034,2035,2036,2037,2038,2039,2040],"ERP message erreur eConnect","Unit4 ERPx erreur résoudre","Business Central intégration erreur","AFAS message erreur eConnect","Exact Online erreur","ERP dépannage facturation électronique","eConnect intégration résolution erreur","BC400 message erreur","AADSTS50173","Configuration PSB Business Central","invalid_grant Business Central","Token OAuth expiré Business Central","2026-08-12","docs",{"og_image":2044},"/images/og/docs-bouwen.png","TechArticle",{"title":714,"description":2027},"Résoudre les erreurs ERP | Intégrations logicielles eConnect","koppelingen/erp-troubleshooting","sWJurrdzeQDHj-qJB8zKSaSTGGqRgH844a6-AKJ51Go",[2051,2056,2061,2065,2070,2075,2079,2083,2088],{"id":2052,"path":2053,"stem":2054,"title":2055},"home/cs/index.md","/cs","cs/index","Domů",{"id":2057,"path":2058,"stem":2059,"title":2060},"home/de/index.md","/de","de/index","Home",{"id":2062,"path":2063,"stem":2064,"title":2060},"home/en/index.md","/en","en/index",{"id":2066,"path":2067,"stem":2068,"title":2069},"home/es/index.md","/es","es/index","Inicio",{"id":2071,"path":2072,"stem":2073,"title":2074},"home/fr/index.md","/fr","fr/index","Accueil",{"id":2076,"path":2077,"stem":2078,"title":2060},"home/it/index.md","/it","it/index",{"id":2080,"path":2081,"stem":2082,"title":2060},"home/nl/index.md","/nl","nl/index",{"id":2084,"path":2085,"stem":2086,"title":2087},"home/pl/index.md","/pl","pl/index","Strona główna",{"id":2089,"path":2090,"stem":2091,"title":2092},"home/sk/index.md","/sk","sk/index","Domov",[2094,2103,2110,2118,2126,2133,2142,2150,2157,2164,2172,2179,2185,2199,2204,2210,2215,2220,2225,2231,2237,2243,2249,2255,2262,2267,2273,2279,2283,2290,2297,2304,2310,2317,2324,2332,2339,2345,2354,2360,2364,2369,2375,2381,2387,2394,2401,2407,2412,2418,2424,2429,2434,2440,2446,2457,2463,2470,2477,2483,2488,2501,2506,2511,2517,2523,2529,2536,2542,2548,2554,2561,2566,2572,2576,2582,2588,2593,2601,2607,2612,2618,2624,2630,2635,2640,2645,2651,2659,2664,2674,2680,2686,2692,2699,2706,2712,2718,2724,2735,2741,2747,2753,2759,2765,2769,2775,2781,2785,2790,2795,2801,2805,2809,2814,2820,2824,2829,2835,2840,2844,2849,2855,2860,2866,2873,2879,2885,2891,2897,2903,2909,2915],{"id":2095,"path":2096,"stem":2097,"title":2098,"description":2099,"icon":2100,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2101,"external_url":21,"navigation":580,"redirect":2102},"sections/fr/1.solutions/20.sector-wholesale-distribution.md","/fr/solutions/sector-wholesale-distribution","fr/1.solutions/20.sector-wholesale-distribution","Commerce de gros et distribution","E-facturation et traitement de factures pour le commerce de gros et la distribution. Support multi-format, réseau Peppol et routage international.","box","industries","/fr/secteurs/commerce-de-gros",{"id":2104,"path":2105,"stem":2106,"title":2107,"description":2108,"icon":252,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2101,"external_url":21,"navigation":580,"redirect":2109},"sections/fr/1.solutions/23.sector-manufacturing.md","/fr/solutions/sector-manufacturing","fr/1.solutions/23.sector-manufacturing","Industrie et industrie manufacturière","E-facturation et traitement de factures pour l'industrie manufacturière. Support multi-format, routage international et traitement automatique.","/fr/secteurs/industrie",{"id":2111,"path":2112,"stem":2113,"title":2114,"description":2115,"icon":2116,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2101,"external_url":21,"navigation":580,"redirect":2117},"sections/fr/1.solutions/24.sector-retail-ecommerce.md","/fr/solutions/sector-retail-ecommerce","fr/1.solutions/24.sector-retail-ecommerce","Commerce de détail et e-commerce","E-facturation et traitement de factures pour le commerce de détail et l'e-commerce. Volumes élevés de factures entrantes, réseau Peppol.","shopping-cart","/fr/secteurs/commerce-et-ecommerce",{"id":2119,"path":2120,"stem":2121,"title":2122,"description":2123,"icon":2124,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2101,"external_url":21,"navigation":580,"redirect":2125},"sections/fr/1.solutions/25.sector-business-services.md","/fr/solutions/sector-business-services","fr/1.solutions/25.sector-business-services","Services aux entreprises","E-facturation pour les prestataires de services aux entreprises. 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De l'envoi de factures au traitement automatique.",[2191,2192,2193],{"key":2141,"label":863},{"key":2149,"label":866},{"key":2101,"label":869},[2195,2196,2198],{"key":2141,"label":863},{"key":2149,"label":866,"link":2197},"/fr/solutions/traitement-de-factures",{"key":2101,"label":869},{"id":2200,"path":2201,"stem":2202,"title":572,"description":2203,"icon":721,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2141,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/integrations-logicielles.md","/fr/solutions/integrations-logicielles","fr/1.solutions/integrations-logicielles","100+ connexions avec les logiciels de comptabilité et d'ERP ; configuration unique.",{"id":2205,"path":2206,"stem":2207,"title":876,"description":2208,"icon":252,"image":2209,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2141,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/multichannel.md","/fr/solutions/multichannel","fr/1.solutions/multichannel","Tous les canaux et formats depuis une seule connexion : Peppol et plus.","/images/sfeer/sfeer-trio-laptops.jpg",{"id":2211,"path":2212,"stem":2213,"title":837,"description":2214,"icon":21,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2149,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/onboarding-fournisseurs.md","/fr/solutions/onboarding-fournisseurs","fr/1.solutions/onboarding-fournisseurs","Activez tous vos fournisseurs pour l'e-facturation avec WeConnect. Résultat prouvé : plus de 90% d'adoption en 3 mois.",{"id":2216,"path":2217,"stem":2218,"title":913,"description":2219,"icon":21,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2141,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/peppol-access-point.md","/fr/solutions/peppol-access-point","fr/1.solutions/peppol-access-point","Connectez-vous au réseau Peppol via l'Access Point certifié d'eConnect. Accès direct à plus de 40 pays.",{"id":2221,"path":2222,"stem":2223,"title":916,"description":2224,"icon":21,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2141,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/peppol-smp.md","/fr/solutions/peppol-smp","fr/1.solutions/peppol-smp","Avec le SMP d'eConnect, nous prenons en charge toute la technique. Directement conforme Peppol avec une technologie SMP propriétaire.",{"id":2226,"path":2227,"stem":2228,"title":2229,"description":2230,"icon":352,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2141,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/portail-de-factures.md","/fr/solutions/portail-de-factures","fr/1.solutions/portail-de-factures","Portail de facturation","Envoi gratuit d'e-factures via Peppol. Création de compte en quelques minutes, démarrage immédiat. Idéal pour les indépendants et petites entreprises.",{"id":2232,"path":2233,"stem":2234,"title":2235,"description":2236,"icon":419,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2149,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/scan-et-reconnaissance.md","/fr/solutions/scan-et-reconnaissance","fr/1.solutions/scan-et-reconnaissance","Scan & reconnaissance","Transformez PDF, scans et photos en e-factures structurées avec l'IDR eConnect.",{"id":2238,"path":2239,"stem":2240,"title":869,"description":2241,"icon":2242,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2101,"external_url":21,"navigation":42,"redirect":21},"sections/fr/1.solutions/secteurs.md","/fr/solutions/secteurs","fr/1.solutions/secteurs","eConnect dessert le secteur public, le bâtiment, le transport, l'intérim, le logement social et d'autres secteurs avec une conformité et un routage spécifiques.","building",{"id":2244,"path":2245,"stem":2246,"title":807,"description":2247,"icon":2248,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2101,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/sector-comptabilite.md","/fr/solutions/sector-comptabilite","fr/1.solutions/sector-comptabilite","E-facturation pour les cabinets comptables et intermédiaires. Multi-administration, modèle de mandats et Autopilot pour la comptabilisation automatique.","calculations",{"id":2250,"path":2251,"stem":2252,"title":801,"description":2253,"icon":2254,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2101,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/sector-construction.md","/fr/solutions/sector-construction","fr/1.solutions/sector-construction","E-facturation pour le secteur de la construction. Certifié DICO, support des comptes G, autoliquidation de TVA et responsabilité de chaîne.","construction",{"id":2256,"path":2257,"stem":2258,"title":2259,"description":2260,"icon":2261,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2101,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/sector-offices-hlm.md","/fr/solutions/sector-offices-hlm","fr/1.solutions/sector-offices-hlm","Offices HLM","E-facturation pour les offices HLM. Factures d'énergie par code EAN, compte G, autoliquidation TVA et enrichissement automatique par unité immobilière.","housing-corporations",{"id":2263,"path":2264,"stem":2265,"title":892,"description":2266,"icon":2132,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2101,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/sector-secteur-public.md","/fr/solutions/sector-secteur-public","fr/1.solutions/sector-secteur-public","E-facturation pour le secteur public : Factur-X, trajectoire PA / Portail Public, Peppol et certifications de sécurité.",{"id":2268,"path":2269,"stem":2270,"title":810,"description":2271,"icon":2272,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2101,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/sector-transport.md","/fr/solutions/sector-transport","fr/1.solutions/sector-transport","E-facturation pour le transport et la gestion de flotte. Fleet Flow pour la taxe de circulation et les amendes CJIB.","speed",{"id":2274,"path":2275,"stem":2276,"title":2277,"description":2278,"icon":88,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2101,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/sector-travail-temporaire.md","/fr/solutions/sector-travail-temporaire","fr/1.solutions/sector-travail-temporaire","Travail temporaire","E-facturation pour le secteur de l'intérim. E-timecards via Peppol en format SETU, automatisation timecard-vers-facture.",{"id":2280,"path":2197,"stem":2281,"title":879,"description":2282,"icon":419,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":42,"redirect":21},"sections/fr/1.solutions/traitement-de-factures.md","fr/1.solutions/traitement-de-factures","Traitez chaque facture automatiquement : PDF, scan, e-mail ou e-facture. De la reconnaissance jusqu'à la comptabilisation dans votre logiciel financier.",{"id":2284,"path":2285,"stem":2286,"title":2287,"description":2288,"icon":2289,"image":2171,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2149,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/traitement-hybride.md","/fr/solutions/traitement-hybride","fr/1.solutions/traitement-hybride","Traitement hybride","E-factures, PDF et scans dans un seul flux, sans triage manuel.","workflow",{"id":2291,"path":2292,"stem":2293,"title":2294,"description":2295,"icon":2296,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2149,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/transformation-automatique.md","/fr/solutions/transformation-automatique","fr/1.solutions/transformation-automatique","Transformation automatique","Convertissez automatiquement les factures vers le format requis par pays : Factur-X, Peppol BIS, XRechnung, et plus.","translate",{"id":2298,"path":2299,"stem":2300,"title":2301,"description":2302,"icon":2303,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2149,"external_url":21,"navigation":580,"redirect":21},"sections/fr/1.solutions/validation-et-correction.md","/fr/solutions/validation-et-correction","fr/1.solutions/validation-et-correction","Validation et correction","Validez les e-factures avant envoi ou comptabilisation et corrigez les écarts avant rejet réseau.","edit",{"id":2305,"path":911,"stem":2306,"title":2307,"description":2308,"icon":746,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2309,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/1.quest-ce-que-peppol.md","fr/2.peppol/1.quest-ce-que-peppol","Qu'est-ce que Peppol ?","Peppol est le réseau sécurisé et international pour les e-factures, commandes et messages de statut. Découvrez son fonctionnement et les avantages pour votre organisation.","inzetten",{"id":2311,"path":2312,"stem":2313,"title":2314,"description":2315,"icon":2316,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":908},"sections/fr/2.peppol/10.documentation-peppol.md","/fr/peppol/documentation-peppol","fr/2.peppol/10.documentation-peppol","Documentation Peppol","Tout sur le réseau Peppol : fonctionnement, enregistrement, SMP et accessibilité internationale.","book-open",{"id":2318,"path":2319,"stem":2320,"title":738,"description":2321,"icon":2132,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2322,"external_url":21,"navigation":580,"redirect":2323},"sections/fr/2.peppol/11.reglementation-europe.md","/fr/peppol/reglementation-europe","fr/2.peppol/11.reglementation-europe","Législation sur l'e-facturation par pays européen : échéances, mandats, modèles CTC et exigences de conformité.","kennis","/fr/docs/connaissances/reglementation/europe",{"id":2325,"path":2326,"stem":2327,"title":2328,"description":2329,"icon":2330,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2322,"external_url":21,"navigation":580,"redirect":2331},"sections/fr/2.peppol/12.ctc.md","/fr/peppol/ctc","fr/2.peppol/12.ctc","CTC","Redirection vers Continuous Transaction Controls / modele a 5 coins.","shield-verified","/fr/peppol/modele-ctc-5-coins",{"id":2333,"path":2334,"stem":2335,"title":2336,"description":2337,"icon":2184,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":2338},"sections/fr/2.peppol/12.reglementation-hors-europe.md","/fr/peppol/reglementation-hors-europe","fr/2.peppol/12.reglementation-hors-europe","Réglementation hors Europe","Législation sur l'e-facturation en Asie-Pacifique, au Moyen-Orient, en Afrique et dans le reste du monde.","/fr/docs/connaissances/reglementation",{"id":2340,"path":2341,"stem":2342,"title":922,"description":2343,"icon":2344,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":923},"sections/fr/2.peppol/13.formats-documents-docs.md","/fr/peppol/formats-documents-docs","fr/2.peppol/13.formats-documents-docs","UBL, EN 16931, BIS Billing, PINT, NLCIUS, XRechnung, Factur-X et plus : quel format quand et comment ils sont liés.","file-xml",{"id":2346,"path":2347,"stem":2348,"title":2349,"description":2350,"icon":2351,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2352,"external_url":21,"navigation":580,"redirect":2353},"sections/fr/2.peppol/14.peppol-api.md","/fr/peppol/peppol-api","fr/2.peppol/14.peppol-api","Peppol API","Intégrez directement l'API PSB Peppol. OAuth2, webhooks, enregistrement, lookup et échange de documents via Peppol.","api","technologie","/fr/docs/developpeurs/api/peppol",{"id":2355,"path":2356,"stem":2357,"title":2358,"description":2359,"icon":2132,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/15.france.md","/fr/peppol/france","fr/2.peppol/15.france","E-facturation en France (Plateforme Agréée)","La France impose l'e-facturation via des Plateformes Agréées certifiées dès septembre 2026. eConnect devient PA certifiée — prête pour la production avant septembre 2026.",{"id":2361,"path":2362,"stem":2363,"title":913,"description":2219,"icon":2351,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2352,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/15.peppol-access-point.md","/fr/peppol/peppol-access-point","fr/2.peppol/15.peppol-access-point",{"id":2365,"path":2366,"stem":2367,"title":916,"description":2368,"icon":252,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2352,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/16.peppol-smp.md","/fr/peppol/peppol-smp","fr/2.peppol/16.peppol-smp","Avec le SMP eConnect, nous nous occupons de toute la technologie. Instantanément conforme Peppol avec une technologie SMP propriétaire.",{"id":2370,"path":2371,"stem":2372,"title":2373,"description":2374,"icon":2132,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/17.pologne-ksef.md","/fr/peppol/pologne-ksef","fr/2.peppol/17.pologne-ksef","E-facturation en Pologne (KSeF)","La Pologne impose l'e-facturation B2B via KSeF dès 2026. eConnect accompagne les organisations avec des entités ou fournisseurs polonais.",{"id":2376,"path":2377,"stem":2378,"title":2379,"description":2380,"icon":2184,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/18.emirats-arabes-unis-pint-ae.md","/fr/peppol/emirats-arabes-unis-pint-ae","fr/2.peppol/18.emirats-arabes-unis-pint-ae","E-facturation aux Émirats arabes unis (PINT AE)","Les EAU introduisent l'e-facturation obligatoire via le modèle Peppol 5 coins dès mi-2026. eConnect prend en charge PINT AE.",{"id":2382,"path":2383,"stem":2384,"title":922,"description":2385,"icon":2386,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2322,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/19.formats-de-documents.md","/fr/peppol/formats-de-documents","fr/2.peppol/19.formats-de-documents","UBL, EN 16931, Peppol BIS Billing, PINT, NLCIUS, XRechnung, Factur-X, ZUGFeRD, FatturaPA : quel format, quand et comment ils s'articulent.","document",{"id":2388,"path":2389,"stem":2390,"title":2391,"description":2392,"icon":2393,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2309,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/2.choisir-un-access-point.md","/fr/peppol/choisir-un-access-point","fr/2.peppol/2.choisir-un-access-point","Choisir un Access Point","Comparez les Access Points Peppol sur les critères qui comptent : fiabilité, intégrations, conformité et pérennité.","chevron-left-right",{"id":2395,"path":2396,"stem":2397,"title":2398,"description":2399,"icon":2400,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2322,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/20.que-fait-un-fournisseur-de-services.md","/fr/peppol/que-fait-un-fournisseur-de-services","fr/2.peppol/20.que-fait-un-fournisseur-de-services","Que fait un fournisseur de services ?","Ce que fait et ne fait pas un fournisseur de services Peppol, comment fonctionnent la certification et la responsabilité, et ce qu'il faut examiner lors du choix.","badge",{"id":2402,"path":2403,"stem":2404,"title":2405,"description":2406,"icon":2184,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/21.vida-2030.md","/fr/peppol/vida-2030","fr/2.peppol/21.vida-2030","UE ViDA 2030 — TVA à l'ère numérique","ViDA rend le reporting numérique obligatoire pour les transactions transfrontalières UE dès le 1er juillet 2030. Tout flux intra-UE nécessite un Access Point Peppol.",{"id":2408,"path":2409,"stem":2410,"title":837,"description":2411,"icon":88,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2309,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/4.onboarding-fournisseurs.md","/fr/peppol/onboarding-fournisseurs","fr/2.peppol/4.onboarding-fournisseurs","Activez tous vos fournisseurs pour l'e-facturation avec WeConnect. Résultat prouvé : plus de 90% d'adoption en 3 mois. Accompagnement personnel et portail multilingue.",{"id":2413,"path":2414,"stem":2415,"title":2416,"description":2417,"icon":2351,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2309,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/5.api-tout-en-un.md","/fr/peppol/api-tout-en-un","fr/2.peppol/5.api-tout-en-un","API tout-en-un","Intégration PSB pour Peppol, autres réseaux et clearance local. Pas de connexion séparée par pays. Un prix par document, messages de statut et CTC inclus.",{"id":2419,"path":2420,"stem":2421,"title":2422,"description":2423,"icon":2163,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2352,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/6.invoice-response-message.md","/fr/peppol/invoice-response-message","fr/2.peppol/6.invoice-response-message","Invoice Response Message","Retour de statut structuré via Peppol : plus d'e-mails pour l'approbation ou le rejet de factures. eConnect prend en charge Invoice Response Message depuis 2015.",{"id":2425,"path":2426,"stem":2427,"title":2161,"description":2428,"icon":319,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2352,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/7.e-ordering.md","/fr/peppol/e-ordering","fr/2.peppol/7.e-ordering","Commandes et factures structurées via Peppol : order flip et purchase-to-pay.",{"id":2430,"path":2431,"stem":2432,"title":2168,"description":2433,"icon":2116,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2309,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/7.e-procurement.md","/fr/peppol/e-procurement","fr/2.peppol/7.e-procurement","La chaîne purchase-to-pay complète via Peppol. Du devis et de la commande à la facture et au message de statut, entièrement automatisé.",{"id":2435,"path":2436,"stem":2437,"title":2438,"description":2439,"icon":2184,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2322,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/8.obligations.md","/fr/peppol/obligations","fr/2.peppol/8.obligations","Obligations","Obligations d'e-facturation par pays et région : statut, date d'entrée en vigueur, réseau et ce que cela signifie pour votre organisation.",{"id":2441,"path":2331,"stem":2442,"title":2443,"description":2444,"icon":2445,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/2.peppol/9.modele-ctc-5-coins.md","fr/2.peppol/9.modele-ctc-5-coins","CTC et modèle à 5 coins","Continuous Transaction Controls : reporting de données fiscales en temps réel. 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Échelle prouvée pour les partenaires.","smooth",{"id":2471,"path":2472,"stem":2473,"title":939,"description":2474,"icon":2475,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2476,"external_url":21,"navigation":580,"redirect":21},"sections/fr/3.partners/become-partner.md","/fr/partners/become-partner","fr/3.partners/become-partner","Comparez trois modèles de partenariat pour la facturation électronique : referral, reseller et white label. Choisissez le modèle adapté à votre organisation.","handshake","partner-worden",{"id":2478,"path":2479,"stem":2480,"title":2481,"description":2482,"icon":2330,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2469,"external_url":21,"navigation":580,"redirect":21},"sections/fr/3.partners/compliance-managed-service.md","/fr/partners/compliance-managed-service","fr/3.partners/compliance-managed-service","La conformité comme service géré","Réglementations spécifiques à 15+ pays, ViDA-ready, rapports CTC inclus dans le prix du document. eConnect maintient les normes à jour, pas vous.",{"id":2484,"path":2485,"stem":2486,"title":942,"description":2487,"icon":17,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2476,"external_url":21,"navigation":580,"redirect":21},"sections/fr/3.partners/how-to-become-partner.md","/fr/partners/how-to-become-partner","fr/3.partners/how-to-become-partner","De la prise de contact à la production en six étapes. Délais clairs, répartition des rôles et un parcours fixe vers votre premier client en production.",{"id":2489,"path":2490,"stem":2491,"title":759,"description":2492,"icon":2475,"image":21,"columns":21,"tabs":2493,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/3.partners/index.md","/fr/partners","fr/3.partners/index","Un moteur fluide de facturation électronique, trois modèles de partenariat et un portail pour partenaires existants. Intégrez Peppol dans votre propre produit sous votre propre marque.",[2494,2496,2498],{"key":2469,"label":2495},"Smooth e‑invoicing",{"key":2476,"label":2497},"Devenir partenaire",{"key":2499,"label":2500},"bestaand","Pour partenaires existants",{"id":2502,"path":2503,"stem":2504,"title":933,"description":2505,"icon":17,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2469,"external_url":21,"navigation":580,"redirect":21},"sections/fr/3.partners/live-within-a-month.md","/fr/partners/live-within-a-month","fr/3.partners/live-within-a-month","API REST, OpenAPI, SDK PHP et .NET, environnement d'acceptation gratuit. 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Réservé aux partenaires actifs.",{"id":2518,"path":2519,"stem":2520,"title":951,"description":2521,"icon":2522,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/3.partners/partner-portal.md","/fr/partners/partner-portal","fr/3.partners/partner-portal","Espace partenaire eConnect : suivi clients, documentation et supports pour déployer Peppol et la conformité.","dashboard",{"id":2524,"path":2525,"stem":2526,"title":957,"description":2527,"icon":2528,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2499,"external_url":21,"navigation":580,"redirect":21},"sections/fr/3.partners/partner-support.md","/fr/partners/partner-support","fr/3.partners/partner-support","Ligne de support dédiée pour les partenaires eConnect : questions d'implémentation, incidents, escalades et accès direct à l'équipe technique. 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Comment signaler des vulnérabilités de sécurité de manière sûre et responsable, et ce que vous pouvez attendre de nous.",{"id":2802,"path":2102,"stem":2803,"title":2098,"description":2804,"icon":21,"image":21,"columns":21,"tabs":21,"nav_column":2101,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/secteurs/commerce-de-gros/index.md","fr/secteurs/commerce-de-gros/index","Facturation électronique pour le commerce de gros et la distribution avec support multi-format et routage international.",{"id":2806,"path":2117,"stem":2807,"title":2114,"description":2808,"icon":21,"image":21,"columns":21,"tabs":21,"nav_column":2101,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/secteurs/commerce-et-ecommerce/index.md","fr/secteurs/commerce-et-ecommerce/index","Facturation électronique pour le commerce de détail et l'e-commerce avec des volumes élevés via Peppol.",{"id":2810,"path":2811,"stem":2812,"title":807,"description":2813,"icon":21,"image":21,"columns":21,"tabs":21,"nav_column":2101,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/secteurs/comptabilite/index.md","/fr/secteurs/comptabilite","fr/secteurs/comptabilite/index","Facturation électronique pour les cabinets comptables avec des portefeuilles clients via Peppol.",{"id":2815,"path":2816,"stem":2817,"title":2818,"description":2819,"icon":21,"image":21,"columns":21,"tabs":21,"nav_column":2101,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/secteurs/construction/index.md","/fr/secteurs/construction","fr/secteurs/construction/index","Construction et installation","Facturation électronique pour le secteur du bâtiment avec certification DICO et autoliquidation de la TVA.",{"id":2821,"path":2780,"stem":2822,"title":869,"description":2823,"icon":2242,"image":21,"columns":21,"tabs":21,"nav_column":2101,"nav_tab":21,"external_url":21,"navigation":42,"redirect":21},"sections/fr/secteurs/index.md","fr/secteurs/index","eConnect dessert le secteur public, le bâtiment, le transport, l'intérim et d'autres secteurs avec une conformité et un routage spécifiques.",{"id":2825,"path":2109,"stem":2826,"title":2827,"description":2828,"icon":21,"image":21,"columns":21,"tabs":21,"nav_column":2101,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/secteurs/industrie/index.md","fr/secteurs/industrie/index","Industrie et production","Facturation électronique pour l'industrie manufacturière avec support multi-format et routage Peppol international.",{"id":2830,"path":2831,"stem":2832,"title":2833,"description":2834,"icon":2261,"image":21,"columns":21,"tabs":21,"nav_column":2101,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/secteurs/logement-social/index.md","/fr/secteurs/logement-social","fr/secteurs/logement-social/index","Logement social et bailleurs","Facturation électronique pour les bailleurs sociaux. 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Relevés d'heures électroniques via Peppol au format SETU, automatisation relevé-vers-facture.","tie",{"id":2856,"path":2857,"stem":2858,"title":863,"description":2859,"icon":119,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":42,"redirect":21},"sections/fr/smooth-e-invoicing/index.md","/fr/smooth-e-invoicing","fr/smooth-e-invoicing/index","Smooth e-invoicing par eConnect : envoi de factures électroniques via Peppol, portail de factures et intégrations logicielles depuis une seule intégration.",{"id":2861,"path":2862,"stem":2863,"title":968,"description":2864,"icon":2865,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":42,"redirect":21},"sections/fr/status/index.md","/fr/status","fr/status/index","Statut opérationnel de la plateforme eConnect et release notes par produit.","pie-chart",{"id":2867,"path":2868,"stem":2869,"title":2870,"description":2871,"icon":2872,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/temoignages-partenaires/1.avelon.md","/fr/temoignages-partenaires/avelon","fr/temoignages-partenaires/1.avelon","Avelon et eConnect","Comment le module SAP E-Invoicing Interface d'Avelon se connecte aux factures électroniques entrantes via le bus de services Peppol d'eConnect.","connections",{"id":2874,"path":2875,"stem":2876,"title":2877,"description":2878,"icon":2475,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/temoignages-partenaires/2.solmate.md","/fr/temoignages-partenaires/solmate","fr/temoignages-partenaires/2.solmate","Solmate et eConnect","Comment Solmate et eConnect combinent implémentation et technologie de facturation électronique pour les clients Unit4 Financials, avec traitement hybride via Scan & Reconnaissance.",{"id":2880,"path":2881,"stem":2882,"title":2883,"description":2884,"icon":2547,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/temoignages-partenaires/3.van-meijel.md","/fr/temoignages-partenaires/van-meijel","fr/temoignages-partenaires/3.van-meijel","Van Meijel Automatisering et eConnect","Comment le logiciel de construction Metacom de Van Meijel envoie et reçoit des factures électroniques via eConnect sur Peppol et DICO, avec des webinaires pour le secteur de la construction.",{"id":2886,"path":2887,"stem":2888,"title":2889,"description":2890,"icon":2872,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/temoignages-partenaires/4.afas.md","/fr/temoignages-partenaires/afas","fr/temoignages-partenaires/4.afas","AFAS Software et eConnect","Comment l'interface entre AFAS Software et eConnect permet aux utilisateurs de traiter des factures électroniques en quelques étapes, de l'envoi et la réception au traitement des PDF.",{"id":2892,"path":2893,"stem":2894,"title":2895,"description":2896,"icon":2547,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/temoignages-partenaires/5.4ps-construct.md","/fr/temoignages-partenaires/4ps-construct","fr/temoignages-partenaires/5.4ps-construct","4PS Construct et eConnect","Comment 4PS Construct et eConnect apportent la facturation électronique via Peppol et DICO au secteur de la construction, avec une utilisation éprouvée en pratique.",{"id":2898,"path":2899,"stem":2900,"title":2901,"description":2902,"icon":2872,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":580,"redirect":21},"sections/fr/temoignages-partenaires/6.unit4.md","/fr/temoignages-partenaires/unit4","fr/temoignages-partenaires/6.unit4","Unit4 et eConnect","eConnect comme partenaire de facturation électronique pour la suite Unit4. 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