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A continuación encontrará un resumen de los mensajes de error más frecuentes, con la causa y la solución correspondientes.",[1014,1015,1017],"h2",{"id":1016},"mensajes-de-error-en-la-entrega","Mensajes de error en la entrega",[1010,1019,1020],{},"Estos mensajes de error se reciben inmediatamente después de enviar el correo electrónico, antes de que el documento sea procesado por el IDR. Se refieren a problemas con el correo electrónico en sí o con el formato del archivo.",[1022,1023,1024,1040],"table",{},[1025,1026,1027],"thead",{},[1028,1029,1030,1034,1037],"tr",{},[1031,1032,1033],"th",{},"Mensaje",[1031,1035,1036],{},"Causa",[1031,1038,1039],{},"Solución",[1041,1042,1043,1055,1066,1077,1088],"tbody",{},[1028,1044,1045,1049,1052],{},[1046,1047,1048],"td",{},"Ningún adjunto válido",[1046,1050,1051],{},"El correo electrónico no contiene adjuntos, o los adjuntos están en un formato no admitido. Utilice PDF, XML, JPEG, JPG, PNG o BMP. Los archivos de menos de 10 KB se ignoran, ya que generalmente no contienen datos de facturación útiles (por ejemplo, un píxel de seguimiento o un logotipo pequeño).",[1046,1053,1054],{},"compruebe que ha adjuntado la factura y que el formato de archivo es compatible.",[1028,1056,1057,1060,1063],{},[1046,1058,1059],{},"Demasiados adjuntos",[1046,1061,1062],{},"El correo electrónico contiene más de 50 adjuntos. Este límite se ha establecido para garantizar la fiabilidad del procesamiento.",[1046,1064,1065],{},"distribuya las facturas en varios correos electrónicos con un máximo de 50 adjuntos cada uno.",[1028,1067,1068,1071,1074],{},[1046,1069,1070],{},"Tamaño de archivo excedido",[1046,1072,1073],{},"Un archivo individual supera los 10 MB, o el correo electrónico total supera los 35 MB.",[1046,1075,1076],{},"reduzca el tamaño del archivo (por ejemplo, comprimiendo el PDF) o distribuya las facturas en varios correos electrónicos.",[1028,1078,1079,1082,1085],{},[1046,1080,1081],{},"Documento protegido",[1046,1083,1084],{},"El PDF está protegido con cifrado, firma digital u otras restricciones, lo que impide la lectura del texto.",[1046,1086,1087],{},"elimine la protección del archivo PDF o solicite al proveedor una versión sin protección.",[1028,1089,1090,1093,1096],{},[1046,1091,1092],{},"Error durante el procesamiento",[1046,1094,1095],{},"Se ha producido un error técnico. El documento se reenviará automáticamente en un plazo de 24 horas (días laborables).",[1046,1097,1098,1099,1106],{},"espere. Si el documento no se ha procesado transcurridas 24 horas, contacte con el ",[1100,1101,1105],"a",{"href":1102,"rel":1103},"https://support.econnect.eu",[1104],"nofollow","soporte",".",[1014,1108,1110],{"id":1109},"mensajes-de-error-en-el-procesamiento-conversión","Mensajes de error en el procesamiento (conversión)",[1010,1112,1113],{},"Los mensajes a continuación se reciben después de que el documento ha sido enviado y el IDR ha intentado procesarlo. Se refieren al contenido o al tipo del documento.",[1010,1115,1116,1117,1106],{},"Para un resumen más detallado de todos los motivos de rechazo, el contexto y los pasos para resolverlo, consulte ",[1100,1118,1119],{"href":509},"Tarea de conversión rechazada, ¿y ahora?",[1022,1121,1122,1133],{},[1025,1123,1124],{},[1028,1125,1126,1128,1131],{},[1031,1127,1033],{},[1031,1129,1130],{},"Significado",[1031,1132,1039],{},[1041,1134,1135,1146,1157,1168,1179,1190,1201],{},[1028,1136,1137,1140,1143],{},[1046,1138,1139],{},"Faltan elementos esenciales",[1046,1141,1142],{},"Datos esenciales no determinables (p. ej. número de factura, fecha, importe u otros campos obligatorios)",[1046,1144,1145],{},"Compruebe que la factura esté completa",[1028,1147,1148,1151,1154],{},[1046,1149,1150],{},"Tipo de documento incorrecto",[1046,1152,1153],{},"No es una factura ni un pedido (p. ej. presupuesto, albarán, CG)",[1046,1155,1156],{},"Envíe solo facturas; otros documentos como adjuntos",[1028,1158,1159,1162,1165],{},[1046,1160,1161],{},"Recordatorio o solicitud de pago",[1046,1163,1164],{},"Documento identificado como recordatorio",[1046,1166,1167],{},"Envíe la factura original",[1028,1169,1170,1173,1176],{},[1046,1171,1172],{},"Documento ilegible",[1046,1174,1175],{},"El documento no es legible (p. ej. resolución demasiado baja, mala iluminación, archivo dañado o página en blanco)",[1046,1177,1178],{},"Compruebe el archivo de origen y envíe una versión legible",[1028,1180,1181,1184,1187],{},[1046,1182,1183],{},"El documento contiene varios documentos",[1046,1185,1186],{},"Más de una factura en un PDF",[1046,1188,1189],{},"Separe en una factura por archivo",[1028,1191,1192,1195,1198],{},[1046,1193,1194],{},"Documento identificado como logotipo",[1046,1196,1197],{},"Imagen de la firma del correo electrónico",[1046,1199,1200],{},"Generalmente filtrado correctamente; si es erróneo: enviar como PDF",[1028,1202,1203,1206,1209],{},[1046,1204,1205],{},"Factura de autofacturación",[1046,1207,1208],{},"Destinatario incorrecto (compra vs. venta)",[1046,1210,1211],{},"Envíe a la dirección de correo correcta",[1213,1214,1215],"blockquote",{},[1010,1216,1217,1221,1222,1225],{},[1218,1219,1220],"strong",{},"Consejo",": en caso de mensajes de error recurrentes, comience comprobando las ",[1100,1223,1224],{"href":458},"condiciones de envío",". Muchos problemas se pueden evitar respetando los formatos de archivo y los límites establecidos.",[1227,1228],"hr",{},[1010,1230,1231,1232,1106],{},"¿Desea comprender el proceso completo de conversión? Consulte ",[1100,1233,1234],{"href":505},"Tarea de conversión: el proceso de principio a fin",[1236,1237,1243],"e-button",{"className":1238,"target":1240,"to":1241,"variant":1242},[1239],"mt-4","_blank","https://econnect.eu/en/about/contact","link",[1010,1244,1245],{},"Contacte con soporte",[1247,1248,1249],"docs-related",{},[1250,1251,1252,1258,1262,1266],"ul",{},[1253,1254,1255],"li",{},[1100,1256,1257],{"href":458},"Condiciones de envío de facturas",[1253,1259,1260],{},[1100,1261,1119],{"href":509},[1253,1263,1264],{},[1100,1265,1234],{"href":505},[1253,1267,1268],{},[1100,1269,1270],{"href":450},"Enviar facturas de compra por correo electrónico",{"title":857,"searchDepth":858,"depth":858,"links":1272},[1273,1274],{"id":1016,"depth":858,"text":1017},{"id":1109,"depth":858,"text":1110},"Resumen de mensajes de error al enviar facturas por correo electrónico, con causas y soluciones.",[1277,1278,1279,1280,1281],"mensaje error email eConnect","factura no procesada eConnect","error email eConnect","tarea conversión rechazada","factura rechazada eConnect","2026-07-23","2026-03-24","docs",{"og_image":1286},"/images/og/docs-gebruiken.png","FAQPage",{"title":468,"description":1275},"pdf-herkenning/insturen/foutmeldingen-insturen","WgCmT9Ce5RBvSIt3-x0mhU0n65KNTMl90HmzA5ZlzOY",[1292,1297,1302,1306,1311,1316,1320,1324,1329],{"id":1293,"path":1294,"stem":1295,"title":1296},"home/cs/index.md","/cs","cs/index","Domů",{"id":1298,"path":1299,"stem":1300,"title":1301},"home/de/index.md","/de","de/index","Home",{"id":1303,"path":1304,"stem":1305,"title":1301},"home/en/index.md","/en","en/index",{"id":1307,"path":1308,"stem":1309,"title":1310},"home/es/index.md","/es","es/index","Inicio",{"id":1312,"path":1313,"stem":1314,"title":1315},"home/fr/index.md","/fr","fr/index","Accueil",{"id":1317,"path":1318,"stem":1319,"title":1301},"home/it/index.md","/it","it/index",{"id":1321,"path":1322,"stem":1323,"title":1301},"home/nl/index.md","/nl","nl/index",{"id":1325,"path":1326,"stem":1327,"title":1328},"home/pl/index.md","/pl","pl/index","Strona główna",{"id":1330,"path":1331,"stem":1332,"title":1333},"home/sk/index.md","/sk","sk/index","Domov",[1335,1344,1350,1357,1364,1371,1378,1386,1393,1401,1408,1414,1421,1439,1445,1452,1457,1463,1469,1474,1480,1487,1493,1499,1506,1512,1518,1525,1530,1537,1544,1552,1559,1566,1574,1582,1589,1595,1604,1610,1614,1619,1625,1631,1638,1644,1651,1658,1663,1669,1675,1681,1686,1692,1698,1710,1718,1725,1733,1740,1746,1752,1764,1770,1776,1782,1789,1796,1803,1811,1818,1825,1832,1838,1844,1848,1855,1862,1867,1874,1880,1885,1891,1897,1903,1908,1913,1918,1924,1930,1935,1944,1950,1956,1962,1968,1975,1982,1989,1995,2002,2011,2017,2023,2028,2034,2039,2044,2051,2057,2063,2069,2075,2081,2087,2093,2098,2103,2108,2114,2121,2127,2133,2138,2145,2149,2155,2160,2166,2172,2178,2182,2188,2192],{"id":1336,"path":1337,"stem":1338,"title":1339,"description":1340,"icon":1341,"image":22,"columns":22,"tabs":22,"nav_column":22,"nav_tab":1342,"external_url":22,"navigation":581,"redirect":1343},"sections/es/1.soluciones/20.sector-wholesale-distribution.md","/es/soluciones/sector-wholesale-distribution","es/1.soluciones/20.sector-wholesale-distribution","Wholesale and distribution","E-invoicing and invoice processing for wholesale and distribution. 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Elija el modelo que encaje con su organización.","handshake","partner-worden",{"id":1734,"path":1735,"stem":1736,"title":1737,"description":1738,"icon":1739,"image":22,"columns":22,"tabs":22,"nav_column":22,"nav_tab":22,"external_url":22,"navigation":581,"redirect":22},"sections/es/3.partners/comparar-modelos-partner.md","/es/partners/comparar-modelos-partner","es/3.partners/comparar-modelos-partner","Comparar modelos partner","Resumen de los modelos de partnership eConnect para software e implementadores.","git-compare",{"id":1741,"path":1742,"stem":1743,"title":1744,"description":1745,"icon":1580,"image":22,"columns":22,"tabs":22,"nav_column":22,"nav_tab":1724,"external_url":22,"navigation":581,"redirect":22},"sections/es/3.partners/compliance-managed-service.md","/es/partners/compliance-managed-service","es/3.partners/compliance-managed-service","El cumplimiento como servicio gestionado","Normativa específica de 15+ países, preparado para ViDA, informes CTC incluidos en el precio del documento. eConnect mantiene los estándares actualizados, no usted.",{"id":1747,"path":1748,"stem":1749,"title":1750,"description":1751,"icon":17,"image":22,"columns":22,"tabs":22,"nav_column":22,"nav_tab":1732,"external_url":22,"navigation":581,"redirect":22},"sections/es/3.partners/how-to-become-partner.md","/es/partners/how-to-become-partner","es/3.partners/how-to-become-partner","El proceso de partnership","De la primera reunión a producción en seis pasos. 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Un equipo neerlandés dedicado de especialistas en Peppol, e-facturación y compliance. Líneas cortas, clientes de larga trayectoria.",{"id":1957,"path":1958,"stem":1959,"title":1960,"description":1961,"icon":1363,"image":22,"columns":22,"tabs":22,"nav_column":1949,"nav_tab":22,"external_url":22,"navigation":581,"redirect":22},"sections/es/6.sobre-nosotros/3.empleo.md","/es/sobre-nosotros/empleo","es/6.sobre-nosotros/3.empleo","Empleo en eConnect","Empleo en eConnect. Contrato fijo, experiencia profunda en Peppol y e-facturación, líneas cortas y modelo de trabajo híbrido en un equipo neerlandés dedicado.",{"id":1963,"path":1964,"stem":1965,"title":953,"description":1966,"icon":1580,"image":22,"columns":22,"tabs":22,"nav_column":1967,"nav_tab":22,"external_url":22,"navigation":581,"redirect":22},"sections/es/6.sobre-nosotros/4.calidad-y-seguridad.md","/es/sobre-nosotros/calidad-y-seguridad","es/6.sobre-nosotros/4.calidad-y-seguridad","Certificaciones, seguridad y calidad en la práctica diaria de eConnect.","vertrouwen",{"id":1969,"path":1970,"stem":1971,"title":791,"description":1972,"icon":1973,"image":22,"columns":22,"tabs":22,"nav_column":1967,"nav_tab":22,"external_url":22,"navigation":581,"redirect":1974},"sections/es/6.sobre-nosotros/5.testimonios-de-clientes.md","/es/sobre-nosotros/testimonios-de-clientes","es/6.sobre-nosotros/5.testimonios-de-clientes","Cómo organizaciones como KPN y Utrecht University usan e-facturación con eConnect.","feedback","/es/testimonios-de-clientes",{"id":1976,"path":1977,"stem":1978,"title":1979,"description":1980,"icon":1831,"image":22,"columns":22,"tabs":22,"nav_column":1967,"nav_tab":22,"external_url":22,"navigation":581,"redirect":1981},"sections/es/6.sobre-nosotros/6.actualidades.md","/es/sobre-nosotros/actualidades","es/6.sobre-nosotros/6.actualidades","Actualidad","Todo el contenido actual en un solo lugar: noticias, blogs, testimonios de clientes y vacantes de eConnect.","/es/sobre-nosotros",{"id":1983,"path":1984,"stem":1985,"title":959,"description":1986,"icon":1987,"image":22,"columns":22,"tabs":22,"nav_column":1988,"nav_tab":22,"external_url":22,"navigation":581,"redirect":22},"sections/es/6.sobre-nosotros/7.contacto.md","/es/sobre-nosotros/contacto","es/6.sobre-nosotros/7.contacto","Póngase en contacto con eConnect. 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