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support","/partners/partner-support",{"heading":1027,"links":1028},"Pricing",[1029,1031,1034],{"label":1027,"url":1030},"/pricing",{"label":1032,"url":1033},"Document Validator","/validator",{"label":1035,"url":1036},"Status and updates","/status",{"heading":1038,"links":1039},"Docs",[1040,1042,1045,1048,1050],{"label":819,"url":1041},"/en/docs/product",{"label":1043,"url":1044},"Knowledge","/en/docs/knowledge",{"label":1046,"url":1047},"Developers","/en/docs/developers",{"label":12,"url":1049},"/en/docs/developers/getting-started",{"label":1051,"url":1052},"API Reference","/en/docs/developers/api-reference",{"heading":1054,"links":1055},"About",[1056,1059,1061,1064,1066,1069],{"label":1057,"url":1058},"Our story","/about/our-story",{"label":866,"url":1060},"/about/customer-stories",{"label":1062,"url":1063},"Quality & security","/about/quality-and-security",{"label":814,"url":1065},"/about/news",{"label":1067,"url":1068},"Contact","/about/contact",{"label":1070,"url":1071},"Schedule a meeting","/about/schedule-a-meeting",[1073,1076,1079],{"label":1074,"url":1075},"Privacy policy","/privacy",{"label":1077,"url":1078},"Terms and conditions","/terms-and-conditions",{"label":1080,"url":1081},"Disclaimer","/disclaimer",[1083,1087,1091,1095,1099],{"icon":1084,"url":1085,"label":1086},"linkedin","https://www.linkedin.com/company/econnectbv","LinkedIn",{"icon":1088,"url":1089,"label":1090},"instagram","https://www.instagram.com/econnect_bv","Instagram",{"icon":1092,"url":1093,"label":1094},"tiktok","https://www.tiktok.com/@econnect_bv","TikTok",{"icon":1096,"url":1097,"label":1098},"x","https://x.com/eConnect_BV","X",{"icon":1100,"url":1101,"label":1102},"facebook","https://www.facebook.com/theinvoicingcompany/","Facebook","© {year} eConnect. All rights reserved.",{},"/en/settings",{"description":934},"en/settings","k0sRAJiWw4YE6cIvGgV5ziysPvSa4phBuJvXPrSVvSA",{"id":1110,"title":47,"auth":21,"body":1111,"canonical":21,"description":1618,"extension":942,"icon":21,"image":21,"keywords":1619,"last_reviewed":1626,"last_updated":1626,"layout":1627,"listed":600,"meta":1628,"nav_column":21,"nav_tab":21,"navigation":600,"no_index":50,"path":48,"redirect":21,"schema_type":1630,"search_boost":21,"seo":1631,"seo_description":21,"seo_title":1632,"show_chat":600,"stem":49,"translationKey":1633,"__hash__":1634},"product/en/5.docs/1.product/1.platform/1.getting-started/8.sign-agreement.md",{"type":931,"value":1112,"toc":1605},[1113,1117,1128,1140,1143,1154,1159,1166,1176,1183,1187,1277,1280,1284,1297,1301,1336,1347,1350,1356,1363,1375,1379,1459,1463,1573,1587,1590],[1114,1115,47],"h1",{"id":1116},"sign-the-agreement",[1118,1119,1120],"e-card",{},[1121,1122,1123,1127],"p",{},[1124,1125,1126],"strong",{},"In short",": you open only the signing link from the email. You review the proposal, sign it, or let an authorised colleague sign. Do not send anyone a URL you made yourself.",[1121,1129,1130,1131,1135,1136,1139],{},"This is not a free start page. The production page is at ",[1132,1133,1134],"code",{},"https://econnect.eu/start/sign",". You test a new version at ",[1132,1137,1138],{},"https://accp.econnect.eu/start/sign",". Only the link from the email counts.",[1121,1141,1142],{},"This is not the flow to become a customer, start Peppol, or sign a mandate. It is also not the direct debit flow. Those use separate links.",[1121,1144,1145,1146,1149,1150,1153],{},"The language follows the browser, or ",[1132,1147,1148],{},"?locale="," when that is in the link. Exception: the heading ",[1124,1151,1152],{},"Jouw handtekening staat erop"," stays Dutch, even when the rest of the page is in another language. There is no progress bar.",[1155,1156,1158],"h2",{"id":1157},"proposal","Proposal",[1121,1160,1161,1162,1165],{},"The heading is the subject of the agreement. Without a subject it reads ",[1124,1163,1164],{},"Proposal for cooperation",".",[1121,1167,1168,1169,1172,1173,1165],{},"Then comes the text of the agreement, the sentence that you can view the agreement online and sign it digitally, and the sentence that after signing you receive the signed version with all annexes by email. The button is ",[1124,1170,1171],{},"Sign document",". Below it are the contact at eConnect and the reference. If the contact is missing, it reads ",[1124,1174,1175],{},"unknown",[1121,1177,1178,1179,1182],{},"On the same screen you can let a colleague sign. After the button you briefly see ",[1124,1180,1181],{},"The signing is being prepared",". Then the signing page opens. When you return, you see a handover if the other party still has to sign, or a closing screen if the document is complete.",[1155,1184,1186],{"id":1185},"who-may-sign-now","Who may sign now",[1188,1189,1190,1203],"table",{},[1191,1192,1193],"thead",{},[1194,1195,1196,1200],"tr",{},[1197,1198,1199],"th",{},"Situation",[1197,1201,1202],{},"What you see",[1204,1205,1206,1215,1227,1235,1246,1261,1269],"tbody",{},[1194,1207,1208,1212],{},[1209,1210,1211],"td",{},"Your turn",[1209,1213,1214],{},"The proposal and the button Sign document",[1194,1216,1217,1220],{},[1209,1218,1219],{},"Not yet",[1209,1221,1222,1223,1226],{},"Heading ",[1124,1224,1225],{},"Not your turn yet",". The other party signs first. You get an email when you can sign. No button",[1194,1228,1229,1232],{},[1209,1230,1231],{},"Already signed, handover",[1209,1233,1234],{},"The handover screen if the next party is the customer or eConnect. The proposal does not return",[1194,1236,1237,1240],{},[1209,1238,1239],{},"Already signed, no handover",[1209,1241,1222,1242,1245],{},[1124,1243,1244],{},"You have already signed",". No signature still open for you. Another signer may still be open",[1194,1247,1248,1251],{},[1209,1249,1250],{},"Old link, someone already signed",[1209,1252,1222,1253,1256,1257,1260],{},[1124,1254,1255],{},"Someone has already signed",". Button ",[1124,1258,1259],{},"I am {name}, sign",". Without that button the signing page does not open",[1194,1262,1263,1266],{},[1209,1264,1265],{},"Old link, nobody has signed yet",[1209,1267,1268],{},"The proposal for the signer who is currently open",[1194,1270,1271,1274],{},[1209,1272,1273],{},"Link belongs to nobody",[1209,1275,1276],{},"This link does not belong to a signer of this document",[1121,1278,1279],{},"The handover screen shows vertical steps: who already signed, whether the invitation has been sent, and who still has to sign.",[1155,1281,1283],{"id":1282},"what-the-proposal-says","What the proposal says",[1285,1286,1287,1291,1294],"ul",{},[1288,1289,1290],"li",{},"eConnect signs first. You then see that eConnect has already signed, if the link belongs to you.",[1288,1292,1293],{},"You sign first. You see that eConnect also signs after your signature. Without a customer name that sentence is missing.",[1288,1295,1296],{},"Other order: the sentence about who signs next is missing. On an old link without a person, the sentence that eConnect or the customer already signed is also missing.",[1155,1298,1300],{"id":1299},"yourself-or-a-colleague","Yourself or a colleague",[1302,1303,1304,1309,1315,1319,1329,1333],"e-steps",{},[1305,1306,1308],"h3",{"id":1307},"step-1-sign-yourself","Step 1: Sign yourself",[1121,1310,1311,1312,1314],{},"Choose ",[1124,1313,1171],{},". You briefly see the preparation screen. Then the signing page opens.",[1305,1316,1318],{"id":1317},"step-2-let-a-colleague-sign","Step 2: Let a colleague sign",[1121,1320,1321,1322,1325,1326,1165],{},"Choose an authorised colleague in the list and click ",[1124,1323,1324],{},"Send invitation",". The list shows only authorised colleagues, plus ",[1124,1327,1328],{},"Invite a new colleague",[1305,1330,1332],{"id":1331},"step-3-new-colleague","Step 3: New colleague",[1121,1334,1335],{},"Enter salutation, first name, last name, language and email. An eConnect staff address is rejected.",[1121,1337,1338,1339,1342,1343,1346],{},"After a sent invitation the heading is ",[1124,1340,1341],{},"Signing handed over",". Your own request is withdrawn. The colleague receives a new request. ",[1124,1344,1345],{},"Reopen signing"," withdraws that new request and sends you to the signing page yourself.",[1121,1348,1349],{},"If the colleague has already signed, you can no longer reopen. The page says the colleague has already signed. If reopening fails, contact eConnect.",[1121,1351,1352,1353,1165],{},"If the proposal was forwarded, the first sentence names the colleague who forwarded it. If an open task overview already exists for this agreement, Signing handed over also shows ",[1124,1354,1355],{},"Go straight to task overview",[1121,1357,1358,1359,1362],{},"If it reads ",[1124,1360,1361],{},"The signer was changed, but the email was not sent",", the colleague is set and the invitation was not sent. Contact eConnect.",[1121,1364,1365,1367,1368,1370,1371,1374],{},[1124,1366,1341],{}," means a colleague received a new request. ",[1124,1369,1152],{}," and ",[1124,1372,1373],{},"Thank you for your signature"," mean the other party still has to sign.",[1155,1376,1378],{"id":1377},"after-the-signing-page","After the signing page",[1188,1380,1381,1393],{},[1191,1382,1383],{},[1194,1384,1385,1387,1390],{},[1197,1386,1199],{},[1197,1388,1389],{},"Heading",[1197,1391,1392],{},"What follows",[1204,1394,1395,1406,1416,1426,1437,1448],{},[1194,1396,1397,1400,1403],{},[1209,1398,1399],{},"Document complete",[1209,1401,1402],{},"Signing succeeded",[1209,1404,1405],{},"Confirmation by email, with the signed document and the annexes",[1194,1407,1408,1411,1413],{},[1209,1409,1410],{},"eConnect signed, you have not",[1209,1412,1152],{},[1209,1414,1415],{},"You receive the invitation. This screen stays Dutch. The invitation is in progress, sent, or not confirmed",[1194,1417,1418,1421,1423],{},[1209,1419,1420],{},"You signed, eConnect has not",[1209,1422,1373],{},[1209,1424,1425],{},"The final version arrives as a PDF by email once eConnect has signed",[1194,1427,1428,1431,1434],{},[1209,1429,1430],{},"Cancelled",[1209,1432,1433],{},"Signing cancelled",[1209,1435,1436],{},"Contact eConnect if that was not intended",[1194,1438,1439,1442,1445],{},[1209,1440,1441],{},"Later",[1209,1443,1444],{},"Signing postponed",[1209,1446,1447],{},"The same signing link remains usable",[1194,1449,1450,1453,1456],{},[1209,1451,1452],{},"Not yet confirmed",[1209,1454,1455],{},"Signature is being processed",[1209,1457,1458],{},"You get an email once signing is complete",[1155,1460,1462],{"id":1461},"link-or-signing-page-does-not-work","Link or signing page does not work",[1188,1464,1465,1477],{},[1191,1466,1467],{},[1194,1468,1469,1471,1474],{},[1197,1470,1199],{},[1197,1472,1473],{},"Heading or message",[1197,1475,1476],{},"Result",[1204,1478,1479,1490,1500,1510,1520,1530,1540,1551,1562],{},[1194,1480,1481,1484,1487],{},[1209,1482,1483],{},"Forwarded",[1209,1485,1486],{},"Agreement forwarded",[1209,1488,1489],{},"You can no longer sign with this link",[1194,1491,1492,1495,1498],{},[1209,1493,1494],{},"Replaced",[1209,1496,1497],{},"Signing link replaced",[1209,1499,1489],{},[1194,1501,1502,1505,1508],{},[1209,1503,1504],{},"Token does not match",[1209,1506,1507],{},"Invalid or expired signing link",[1209,1509],{},[1194,1511,1512,1515,1518],{},[1209,1513,1514],{},"No open request",[1209,1516,1517],{},"There is no active signing request for this document",[1209,1519],{},[1194,1521,1522,1525,1527],{},[1209,1523,1524],{},"Signing page temporarily unavailable",[1209,1526,1524],{},[1209,1528,1529],{},"The request stays active",[1194,1531,1532,1535,1538],{},[1209,1533,1534],{},"Request no longer active",[1209,1536,1537],{},"Signing not completed",[1209,1539],{},[1194,1541,1542,1545,1548],{},[1209,1543,1544],{},"Already completed",[1209,1546,1547],{},"This process is already completed",[1209,1549,1550],{},"The confirmation with document and annexes arrives by email",[1194,1552,1553,1556,1559],{},[1209,1554,1555],{},"No agreement in the link",[1209,1557,1558],{},"Button Go to signing page",[1209,1560,1561],{},"The signing page opens directly",[1194,1563,1564,1567,1570],{},[1209,1565,1566],{},"Return fails",[1209,1568,1569],{},"The return after signing could not be prepared",[1209,1571,1572],{},"Open the signing link again",[1121,1574,1575,1578,1579,1582,1583,1586],{},[1124,1576,1577],{},"Try signing page again"," leaves the request in place. ",[1124,1580,1581],{},"Sign again"," withdraws the request. If that succeeds, it reads ",[1124,1584,1585],{},"New signing ready"," and the new signing page opens.",[1121,1588,1589],{},"This page does not state a validity period or a reminder interval for the signing link.",[1591,1592,1593],"docs-related",{},[1285,1594,1595,1600],{},[1288,1596,1597],{},[1598,1599,12],"a",{"href":19},[1288,1601,1602],{},[1598,1603,1604],{"href":44},"Record a contact",{"title":934,"searchDepth":935,"depth":935,"links":1606},[1607,1608,1609,1610,1616,1617],{"id":1157,"depth":935,"text":1158},{"id":1185,"depth":935,"text":1186},{"id":1282,"depth":935,"text":1283},{"id":1299,"depth":935,"text":1300,"children":1611},[1612,1614,1615],{"id":1307,"depth":1613,"text":1308},3,{"id":1317,"depth":1613,"text":1318},{"id":1331,"depth":1613,"text":1332},{"id":1377,"depth":935,"text":1378},{"id":1461,"depth":935,"text":1462},"Open only the signing link from the email. Review the proposal, sign it or hand it to an authorised colleague, and read what each screen means.",[1620,1621,1622,1623,1624,1625],"sign agreement","signing link","sign document","start sign","signing link replaced","signing succeeded","2026-10-16","docs",{"og_image":1629},"/images/og/docs-gebruiken.png","HowTo",{"title":47,"description":1618},"Sign the agreement via the signing link","platform/getting-started/sign-agreement","e1ecxMMqMcqqfjUrytW8aDGzS4h37VUwcWvN0-W09iA",{"id":1636,"title":1637,"body":1638,"description":934,"extension":942,"meta":1642,"more_other":21,"navigation":600,"on_this_page":1643,"path":1644,"seo":1645,"stem":1646,"view_all":21,"__hash__":1647},"translations/en/translations.md","Translations",{"type":931,"value":1639,"toc":1640},[],{"title":934,"searchDepth":935,"depth":935,"links":1641},[],{},"On this page","/en/translations",{"description":934},"en/translations","oOShj74u_6bLoMDSyHyLK_U99JizCcVTcm5hsrPhkas",[1649,1654,1659,1663,1668,1673,1677,1681,1686],{"id":1650,"path":1651,"stem":1652,"title":1653},"home/cs/index.md","/cs","cs/index","Domů",{"id":1655,"path":1656,"stem":1657,"title":1658},"home/de/index.md","/de","de/index","Home",{"id":1660,"path":1661,"stem":1662,"title":1658},"home/en/index.md","/en","en/index",{"id":1664,"path":1665,"stem":1666,"title":1667},"home/es/index.md","/es","es/index","Inicio",{"id":1669,"path":1670,"stem":1671,"title":1672},"home/fr/index.md","/fr","fr/index","Accueil",{"id":1674,"path":1675,"stem":1676,"title":1658},"home/it/index.md","/it","it/index",{"id":1678,"path":1679,"stem":1680,"title":1658},"home/nl/index.md","/nl","nl/index",{"id":1682,"path":1683,"stem":1684,"title":1685},"home/pl/index.md","/pl","pl/index","Strona główna",{"id":1687,"path":1688,"stem":1689,"title":1690},"home/sk/index.md","/sk","sk/index","Domov",[1692,1701,1708,1716,1724,1732,1740,1749,1756,1763,1770,1778,1785,1792,1808,1815,1820,1826,1832,1838,1844,1851,1857,1864,1872,1878,1886,1893,1901,1906,1911,1918,1924,1932,1940,1948,1955,1963,1972,1978,1984,1990,1996,2002,2009,2016,2020,2024,2031,2035,2041,2047,2052,2057,2063,2069,2081,2089,2097,2104,2110,2116,2128,2134,2139,2145,2150,2156,2162,2169,2175,2181,2188,2193,2199,2203,2210,2215,2221,2228,2232,2239,2246,2252,2257,2262,2267,2273,2278,2283,2288,2293,2303,2309,2315,2321,2327,2334,2340,2346,2352,2359,2370,2376,2382,2387,2394,2399,2404,2408,2411,2415,2419,2423,2427,2430,2434,2439,2443,2447,2452,2458,2464,2470,2476,2482,2488,2494,2500,2506,2512,2519,2524,2529,2535,2541,2547,2551,2557,2561,2567],{"id":1693,"path":1694,"stem":1695,"title":1696,"description":1697,"icon":1698,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1699,"external_url":21,"navigation":600,"redirect":1700},"sections/en/1.solutions/20.sector-wholesale-distribution.md","/en/solutions/sector-wholesale-distribution","en/1.solutions/20.sector-wholesale-distribution","Wholesale and distribution","E-invoicing and invoice processing for wholesale and distribution. Multi-format support, Peppol connectivity and international routing.","box","industries","/en/industries/wholesale-and-distribution",{"id":1702,"path":1703,"stem":1704,"title":1705,"description":1706,"icon":264,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1699,"external_url":21,"navigation":600,"redirect":1707},"sections/en/1.solutions/23.sector-manufacturing.md","/en/solutions/sector-manufacturing","en/1.solutions/23.sector-manufacturing","Manufacturing","E-invoicing and invoice processing for manufacturing and industry. Multi-format support, international routing and automated processing.","/en/industries/manufacturing",{"id":1709,"path":1710,"stem":1711,"title":1712,"description":1713,"icon":1714,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1699,"external_url":21,"navigation":600,"redirect":1715},"sections/en/1.solutions/24.sector-retail-ecommerce.md","/en/solutions/sector-retail-ecommerce","en/1.solutions/24.sector-retail-ecommerce","Retail and e-commerce","E-invoicing and invoice processing for retail and e-commerce. High volumes of incoming invoices, Peppol for business suppliers.","shopping-cart","/en/industries/retail-and-ecommerce",{"id":1717,"path":1718,"stem":1719,"title":1720,"description":1721,"icon":1722,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1699,"external_url":21,"navigation":600,"redirect":1723},"sections/en/1.solutions/25.sector-business-services.md","/en/solutions/sector-business-services","en/1.solutions/25.sector-business-services","Business services","E-invoicing for business service providers. Send via Peppol or invoice portal, from your accounting package or API integration.","briefcase","/en/industries/business-services",{"id":1725,"path":1726,"stem":1727,"title":1728,"description":1729,"icon":1730,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1699,"external_url":21,"navigation":600,"redirect":1731},"sections/en/1.solutions/30.sector-higher-education.md","/en/solutions/sector-higher-education","en/1.solutions/30.sector-higher-education","Hogescholen en universiteiten","E-facturatie voor hoger onderwijs. 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