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All rights reserved.",{},"/en/settings",{"description":874},"en/settings","WEQ4qT3y_0itGXSQasjrX3_o5unwpfXobFSFaaR_o98",{"id":1076,"title":436,"auth":21,"body":1077,"canonical":21,"description":1571,"extension":882,"icon":21,"image":21,"keywords":1572,"last_reviewed":1579,"last_updated":1579,"layout":1580,"listed":42,"meta":1581,"nav_column":21,"nav_tab":21,"navigation":595,"no_index":42,"path":584,"redirect":21,"schema_type":1583,"search_boost":21,"seo":1584,"seo_description":21,"seo_title":1585,"show_chat":595,"stem":585,"translationKey":1586,"__hash__":1587},"product/en/5.docs/1.product/3.pdf-recognition/3.pdf-processing/8.document-classification.md",{"type":871,"value":1078,"toc":1563},[1079,1084,1093,1096,1101,1104,1120,1127,1130,1134,1137,1296,1300,1303,1469,1473,1476,1480,1487,1490,1494,1527,1530,1538,1549],[1080,1081,1083],"h1",{"id":1082},"document-classification-how-the-system-determines-what-an-invoice-is","Document classification: how the system determines what an invoice is",[1085,1086,1087,1088,1092],"p",{},"When you submit an email with attachments, the system must determine the document type for each attachment. Is it an invoice, a delivery note, a reminder or a logo? This is done via the ",[1089,1090,1091],"strong",{},"Detect API",", eConnect's own document classification technology.",[1085,1094,1095],{},"eConnect processes invoices and purchase orders. Documents that are not an invoice or order are filtered automatically. Some are attached to an invoice, others are not processed.",[1097,1098,1100],"h2",{"id":1099},"how-does-classification-work","How does classification work?",[1085,1102,1103],{},"The Detect API analyses each document in two steps:",[1105,1106,1107,1114],"ol",{},[1108,1109,1110,1113],"li",{},[1089,1111,1112],{},"Visual analysis",": a visual fingerprint is created for each document (vector template matching). This is compared with known document templates to recognise the type based on layout.",[1108,1115,1116,1119],{},[1089,1117,1118],{},"Text analysis",": on top of visual recognition, textual checks are performed via OCR. Based on the combination of visual features and text, a classification decision is made.",[1085,1121,1122,1123,1126],{},"There is also a ",[1089,1124,1125],{},"preprocessing step"," (file name recognition) that runs before the LLM-based detect. Both steps work together for reliable classification.",[1085,1128,1129],{},"Classification is fully automatic. The Detect API is eConnect's own technology, not an external classification service.",[1097,1131,1133],{"id":1132},"which-document-types-are-distinguished","Which document types are distinguished?",[1085,1135,1136],{},"The system distinguishes the following categories:",[1138,1139,1140,1153],"table",{},[1141,1142,1143],"thead",{},[1144,1145,1146,1150],"tr",{},[1147,1148,1149],"th",{},"Category",[1147,1151,1152],{},"What happens",[1154,1155,1156,1167,1177,1190,1200,1210,1220,1230,1240,1250,1259,1268,1277,1286],"tbody",{},[1144,1157,1158,1164],{},[1159,1160,1161],"td",{},[1089,1162,1163],{},"Invoice",[1159,1165,1166],{},"Processed by IDR → e-invoice",[1144,1168,1169,1174],{},[1159,1170,1171],{},[1089,1172,1173],{},"Purchase order",[1159,1175,1176],{},"Processed by IDR → e-order (beta)",[1144,1178,1179,1184],{},[1159,1180,1181],{},[1089,1182,1183],{},"Sales order",[1159,1185,1186,1189],{},[1089,1187,1188],{},"Not"," processed as an invoice. The supplier must submit a correct invoice (UBL Invoice).",[1144,1191,1192,1197],{},[1159,1193,1194],{},[1089,1195,1196],{},"Proforma invoice",[1159,1198,1199],{},"Rejected by default. Want a proforma processed anyway? Change the word \"proforma\" on the PDF to \"invoice\" before submitting.",[1144,1201,1202,1207],{},[1159,1203,1204],{},[1089,1205,1206],{},"Receipt/ticket",[1159,1208,1209],{},"Processed by IDR → e-invoice (with dummy values)",[1144,1211,1212,1217],{},[1159,1213,1214],{},[1089,1215,1216],{},"Cost declaration",[1159,1218,1219],{},"Processed",[1144,1221,1222,1227],{},[1159,1223,1224],{},[1089,1225,1226],{},"Delivery note",[1159,1228,1229],{},"Attached to the invoice",[1144,1231,1232,1237],{},[1159,1233,1234],{},[1089,1235,1236],{},"Logo",[1159,1238,1239],{},"Filtered (image from email signature)",[1144,1241,1242,1247],{},[1159,1243,1244],{},[1089,1245,1246],{},"Payslip",[1159,1248,1249],{},"Not processed",[1144,1251,1252,1257],{},[1159,1253,1254],{},[1089,1255,1256],{},"Reminder/payment request",[1159,1258,1249],{},[1144,1260,1261,1266],{},[1159,1262,1263],{},[1089,1264,1265],{},"Tax document",[1159,1267,1249],{},[1144,1269,1270,1274],{},[1159,1271,1272],{},[1089,1273,1043],{},[1159,1275,1276],{},"Attached as appendix",[1144,1278,1279,1284],{},[1159,1280,1281],{},[1089,1282,1283],{},"Attachment/specification",[1159,1285,1229],{},[1144,1287,1288,1293],{},[1159,1289,1290],{},[1089,1291,1292],{},"Unknown",[1159,1294,1295],{},"Reviewed by the quality team",[1097,1297,1299],{"id":1298},"which-documents-do-we-not-process-as-invoices","Which documents do we not process as invoices?",[1085,1301,1302],{},"The table above gives an overview. Below you will find the reason and what you can do for each document type.",[1304,1305,1306,1415,1448,1455,1458],"e-accordion",{},[1307,1308,1311],"e-accordion-item",{"header":1309,"value":1310},"Documents that are not processed","item-1",[1138,1312,1313,1326],{},[1141,1314,1315],{},[1144,1316,1317,1320,1323],{},[1147,1318,1319],{},"Document type",[1147,1321,1322],{},"Why not",[1147,1324,1325],{},"What you can do",[1154,1327,1328,1340,1353,1366,1379,1391,1402],{},[1144,1329,1330,1334,1337],{},[1159,1331,1332],{},[1089,1333,1183],{},[1159,1335,1336],{},"A sales order is a seller order document, not an invoice. eConnect does not alter the source document.",[1159,1338,1339],{},"The supplier must submit a correct invoice (UBL Invoice with InvoiceTypeCode 380). Want to process a sales order as an e-order? That is a separate route via order recognition.",[1144,1341,1342,1347,1350],{},[1159,1343,1344],{},[1089,1345,1346],{},"Pro forma invoice",[1159,1348,1349],{},"A pro forma is not a final invoice and has no fiscal status. Processing would result in an incorrect booking.",[1159,1351,1352],{},"Submit the final invoice once it is available.",[1144,1354,1355,1360,1363],{},[1159,1356,1357],{},[1089,1358,1359],{},"Reminder",[1159,1361,1362],{},"A reminder refers to a previously sent invoice. Processing would cause a duplicate booking.",[1159,1364,1365],{},"Submit the original invoice if it has not yet been processed.",[1144,1367,1368,1373,1376],{},[1159,1369,1370],{},[1089,1371,1372],{},"Payment request",[1159,1374,1375],{},"A payment request is not legally an invoice. eConnect processes invoices in accordance with the EU directive.",[1159,1377,1378],{},"If the document contains an invoice number, date and amount and was issued by a VAT-registered organisation, it may be an invoice. Report it to support for review.",[1144,1380,1381,1385,1388],{},[1159,1382,1383],{},[1089,1384,1246],{},[1159,1386,1387],{},"Not an invoice. Outside the scope of invoice processing.",[1159,1389,1390],{},"Cannot be processed via eConnect.",[1144,1392,1393,1397,1400],{},[1159,1394,1395],{},[1089,1396,1265],{},[1159,1398,1399],{},"Assessments, provisional refunds and other tax documents are not invoices.",[1159,1401,1390],{},[1144,1403,1404,1409,1412],{},[1159,1405,1406],{},[1089,1407,1408],{},"Quotation",[1159,1410,1411],{},"A quotation is a proposal, not an invoice.",[1159,1413,1414],{},"Wait for the final invoice.",[1307,1416,1419,1422,1445],{"header":1417,"value":1418},"Documents sent as attachments","item-2",[1085,1420,1421],{},"Non-invoice documents in the same email as an invoice are automatically attached to that invoice:",[1423,1424,1425,1430,1436,1440],"ul",{},[1108,1426,1427],{},[1089,1428,1429],{},"Delivery notes",[1108,1431,1432,1435],{},[1089,1433,1434],{},"Specification documents"," (timesheets, mileage overviews)",[1108,1437,1438],{},[1089,1439,1043],{},[1108,1441,1442],{},[1089,1443,1444],{},"Other attachments",[1085,1446,1447],{},"This only works if there is also an invoice in the same email. If you send only a delivery note without an invoice, the document is not processed.",[1307,1449,1452],{"header":1450,"value":1451},"Logos and images","item-3",[1085,1453,1454],{},"Images from email signatures (company logos, banners) are automatically recognised as logos and filtered. This prevents a signature logo from being processed as a document.",[1085,1456,1457],{},"::e-accordion-item{value=\"item-4\" header=\"When is a \"payment request\" actually an invoice?\"}\nThe term \"invoice\" is independent of VAT liability. A document from a non-VAT-registered organisation (such as a port authority or foundation) that charges an amount for services provided may legally be an invoice, even if the organisation calls it a \"payment request\". It is about the content, not the label the sender puts on it.",[1085,1459,1460,1461,1468],{},"If you believe a document was wrongly rejected, report this to ",[1462,1463,1467],"a",{"href":1464,"rel":1465},"https://support.econnect.eu",[1466],"nofollow","support",". The eConnect team will assess whether the document qualifies as an invoice.\n::",[1097,1470,1472],{"id":1471},"classification-and-rejection","Classification and rejection",[1085,1474,1475],{},"An important distinction: the Detect API classifies documents but does not reject them itself. The actual rejection of a conversion task is always a manual action by the quality team. A document can be correctly classified as \"not an invoice\" and then reviewed by the team before it is rejected.",[1097,1477,1479],{"id":1478},"reporting-classification-errors","Reporting classification errors",[1085,1481,1482,1483,1486],{},"If an invoice is wrongly classified as another document type (for example as a proforma invoice), you can report this to ",[1462,1484,1467],{"href":1464,"rel":1485},[1466],". The eConnect team can improve the classification so that similar documents are recognised correctly in the future.",[1085,1488,1489],{},"Per-sender classification corrections are not possible: classification works generically across all senders. However, the classification model can be extended to recognise specific naming (for example when a supplier writes \"payment request\" but the document is an invoice).",[1097,1491,1493],{"id":1492},"frequently-asked-questions","Frequently asked questions",[1304,1495,1496,1503,1510,1520],{},[1307,1497,1500],{"header":1498,"value":1499},"What if my invoice is wrongly classified as another document type?","faq-1",[1085,1501,1502],{},"Report this to support so the classification model can be improved. Classification works generically across all senders, but the model can be extended to recognise specific naming. The actual rejection is always a manual action by the quality team, not by the Detect API itself.",[1307,1504,1507],{"header":1505,"value":1506},"Does the system automatically recognise attachments to invoices?","faq-2",[1085,1508,1509],{},"Yes, documents such as delivery notes, specifications and terms and conditions sent in the same email as an invoice are automatically attached to that invoice. The system classifies each document separately and determines based on that whether it is an invoice or attachment.",[1307,1511,1514,1517],{"header":1512,"value":1513},"My supplier sends a sales order instead of an invoice — what now?","faq-4",[1085,1515,1516],{},"A sales order is never recognised or converted as an invoice. eConnect does not alter the source document. The supplier must submit a correct UBL Invoice with InvoiceTypeCode 380. Responsibility for the correct document type lies with the supplier, just as with proforma invoices.",[1085,1518,1519],{},"Want to recognise a sales order number as a reference on an invoice? That is a different feature (order number matching). See the documentation on order recognition.",[1307,1521,1524],{"header":1522,"value":1523},"Can I adjust classification per supplier?","faq-3",[1085,1525,1526],{},"Per-sender classification corrections are not possible because classification works generically. However, the classification model can be extended to better recognise specific naming, for example when a supplier writes \"payment request\" while the document is an invoice. Report this to support.",[1528,1529],"hr",{},[1085,1531,1532,1533,1537],{},"Was a document wrongly rejected? ",[1462,1534,1536],{"href":1464,"rel":1535},[1466],"Report it to support"," so the classification model can be improved.",[1539,1540,1546],"e-button",{"className":1541,"color":1543,"target":1544,"to":1464,"variant":1545},[1542],"mt-4","accent","_blank","solid",[1085,1547,1548],{},"Report a classification error",[1550,1551,1553,1557,1560],"docs-related",{"title":1552},"Related",[1554,1555],"docs-related-link",{"title":1556,"to":185},"Conversion task rejected, what now?",[1554,1558],{"title":1559,"to":169},"Error messages when submitting by email",[1554,1561],{"title":1562,"to":545},"How does Scan & Recognise (IDR/OCR) work?",{"title":874,"searchDepth":875,"depth":875,"links":1564},[1565,1566,1567,1568,1569,1570],{"id":1099,"depth":875,"text":1100},{"id":1132,"depth":875,"text":1133},{"id":1298,"depth":875,"text":1299},{"id":1471,"depth":875,"text":1472},{"id":1478,"depth":875,"text":1479},{"id":1492,"depth":875,"text":1493},"How eConnect recognises document types, what is processed and which documents are not accepted as invoices.",[1573,1574,1575,1576,1577,1578],"eConnect Detect API","document classification eConnect","proforma invoice eConnect","invoice classification","which documents not processed","sales order not invoice","2026-07-23","docs",{"og_image":1582},"/images/og/docs.png","Article",{"title":436,"description":1571},"Document classification: which documents does eConnect process?","pdf-herkenning/pdf-verwerking/documentclassificatie","yUbL6K6FgfXgCYmBUPo01yvnbMhLajWc6OOjzUkQGF4",[1589,1594,1599,1603,1608,1613,1617,1621,1626],{"id":1590,"path":1591,"stem":1592,"title":1593},"home/cs/index.md","/cs","cs/index","Domů",{"id":1595,"path":1596,"stem":1597,"title":1598},"home/de/index.md","/de","de/index","Home",{"id":1600,"path":1601,"stem":1602,"title":1598},"home/en/index.md","/en","en/index",{"id":1604,"path":1605,"stem":1606,"title":1607},"home/es/index.md","/es","es/index","Inicio",{"id":1609,"path":1610,"stem":1611,"title":1612},"home/fr/index.md","/fr","fr/index","Accueil",{"id":1614,"path":1615,"stem":1616,"title":1598},"home/it/index.md","/it","it/index",{"id":1618,"path":1619,"stem":1620,"title":1598},"home/nl/index.md","/nl","nl/index",{"id":1622,"path":1623,"stem":1624,"title":1625},"home/pl/index.md","/pl","pl/index","Strona główna",{"id":1627,"path":1628,"stem":1629,"title":1630},"home/sk/index.md","/sk","sk/index","Domov",[1632,1641,1648,1656,1664,1672,1680,1689,1696,1703,1710,1718,1725,1732,1748,1755,1760,1766,1772,1778,1784,1791,1797,1804,1812,1818,1826,1833,1841,1846,1851,1858,1864,1871,1879,1887,1894,1900,1909,1915,1921,1927,1933,1939,1946,1953,1957,1961,1968,1972,1978,1984,1989,1994,2000,2006,2017,2025,2033,2040,2046,2051,2062,2068,2073,2079,2084,2089,2095,2103,2109,2115,2122,2128,2134,2138,2145,2150,2156,2164,2168,2175,2181,2186,2191,2196,2202,2207,2213,2220,2225,2235,2241,2247,2253,2259,2266,2272,2278,2284,2291,2301,2307,2313,2318,2325,2330,2335,2339,2342,2346,2350,2354,2358,2361,2365,2370,2374,2378,2383,2389,2395,2401,2407,2413,2419,2425,2431,2437,2443,2449,2455,2461,2465,2471,2475],{"id":1633,"path":1634,"stem":1635,"title":1636,"description":1637,"icon":1638,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1639,"external_url":21,"navigation":595,"redirect":1640},"sections/en/1.solutions/20.sector-wholesale-distribution.md","/en/solutions/sector-wholesale-distribution","en/1.solutions/20.sector-wholesale-distribution","Wholesale and distribution","E-invoicing and invoice processing for wholesale and distribution. Multi-format support, Peppol connectivity and international routing.","box","industries","/en/industries/wholesale-and-distribution",{"id":1642,"path":1643,"stem":1644,"title":1645,"description":1646,"icon":256,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1639,"external_url":21,"navigation":595,"redirect":1647},"sections/en/1.solutions/23.sector-manufacturing.md","/en/solutions/sector-manufacturing","en/1.solutions/23.sector-manufacturing","Manufacturing","E-invoicing and invoice processing for manufacturing and industry. Multi-format support, international routing and automated processing.","/en/industries/manufacturing",{"id":1649,"path":1650,"stem":1651,"title":1652,"description":1653,"icon":1654,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1639,"external_url":21,"navigation":595,"redirect":1655},"sections/en/1.solutions/24.sector-retail-ecommerce.md","/en/solutions/sector-retail-ecommerce","en/1.solutions/24.sector-retail-ecommerce","Retail and e-commerce","E-invoicing and invoice processing for retail and e-commerce. High volumes of incoming invoices, Peppol for business suppliers.","shopping-cart","/en/industries/retail-and-ecommerce",{"id":1657,"path":1658,"stem":1659,"title":1660,"description":1661,"icon":1662,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1639,"external_url":21,"navigation":595,"redirect":1663},"sections/en/1.solutions/25.sector-business-services.md","/en/solutions/sector-business-services","en/1.solutions/25.sector-business-services","Business services","E-invoicing for business service providers. Send via Peppol or invoice portal, from your accounting package or API integration.","briefcase","/en/industries/business-services",{"id":1665,"path":1666,"stem":1667,"title":1668,"description":1669,"icon":1670,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1639,"external_url":21,"navigation":595,"redirect":1671},"sections/en/1.solutions/30.sector-higher-education.md","/en/solutions/sector-higher-education","en/1.solutions/30.sector-higher-education","Hogescholen en universiteiten","E-facturatie voor hoger onderwijs. Peppol-compliant, NLCIUS, OIN-validatie en inkooporderkoppeling.","government","/nl/sectoren/hogescholen-en-universiteiten",{"id":1673,"path":1674,"stem":1675,"title":1676,"description":1677,"icon":1678,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1679,"external_url":21,"navigation":595,"redirect":21},"sections/en/1.solutions/automatic-transformation.md","/en/solutions/automatic-transformation","en/1.solutions/automatic-transformation","Automatische transformatie","Automatische conversie tussen factuurformaten zoals UBL en XRechnung.","translate","ai-processing",{"id":1681,"path":1682,"stem":1683,"title":1684,"description":1685,"icon":1686,"image":1687,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1688,"external_url":21,"navigation":595,"redirect":21},"sections/en/1.solutions/benefits-e-invoicing.md","/en/solutions/benefits-e-invoicing","en/1.solutions/benefits-e-invoicing","Benefits of e‑invoicing","Lower costs, faster payment and less fraud, with figures from practice.","thumbsup","/images/sfeer/sfeer-duo-monitor.jpg","smooth-e-invoicing",{"id":1690,"path":1691,"stem":1692,"title":1693,"description":1694,"icon":1695,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":42,"redirect":21},"sections/en/1.solutions/branches.md","/en/solutions/branches","en/1.solutions/branches","Branches","Sectorspecifieke e-facturatie voor de grootste branches en niches.","category",{"id":1697,"path":1698,"stem":1699,"title":1700,"description":1701,"icon":119,"image":1702,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1688,"external_url":21,"navigation":595,"redirect":21},"sections/en/1.solutions/e-invoicing.md","/en/solutions/e-invoicing","en/1.solutions/e-invoicing","What is e‑invoicing","XML invoice that software processes directly via Peppol, with routing and formats.","/images/sfeer/sfeer-collega-greenroom-lach.jpg",{"id":1704,"path":1705,"stem":1706,"title":1707,"description":1708,"icon":1709,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1679,"external_url":21,"navigation":595,"redirect":21},"sections/en/1.solutions/e-ordering.md","/en/solutions/e-ordering","en/1.solutions/e-ordering","E‑ordering","Purchase-to-pay via Peppol: van order tot factuurmatching.","circle-check",{"id":1711,"path":1712,"stem":1713,"title":1714,"description":1715,"icon":1716,"image":1717,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1688,"external_url":21,"navigation":595,"redirect":21},"sections/en/1.solutions/e-procurement.md","/en/solutions/e-procurement","en/1.solutions/e-procurement","E‑procurement","Procurement from order to invoice, including matching via Peppol.","assignment-check","/images/sfeer/sfeer-developer-scherm-analyse.jpg",{"id":1719,"path":1720,"stem":1721,"title":1722,"description":1723,"icon":1724,"image":1687,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1679,"external_url":21,"navigation":595,"redirect":21},"sections/en/1.solutions/email-classification.md","/en/solutions/email-classification","en/1.solutions/email-classification","E-mailclassificatie","Classificeert inkomende e-mails; alleen relevante documenten naar verwerking.","envelope",{"id":1726,"path":1727,"stem":1728,"title":1729,"description":1730,"icon":1731,"image":1717,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1679,"external_url":21,"navigation":595,"redirect":21},"sections/en/1.solutions/hybrid-processing.md","/en/solutions/hybrid-processing","en/1.solutions/hybrid-processing","Hybride verwerking","E-facturen, PDF's en scans in een stroom, zonder handmatige triage.","workflow",{"id":1733,"path":1734,"stem":1735,"title":887,"description":1736,"icon":119,"image":21,"columns":1737,"tabs":1741,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":595,"redirect":21},"sections/en/1.solutions/index.md","/en/solutions","en/1.solutions/index","E-invoicing solutions for large organisations. 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Direct access to internationaal bereik.",{"id":1958,"path":1783,"stem":1959,"title":943,"description":1960,"icon":256,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1907,"external_url":21,"navigation":595,"redirect":21},"sections/en/2.peppol/22.peppol-smp.md","en/2.peppol/22.peppol-smp","With the eConnect SMP we handle all the technology for you. Instantly Peppol-compliant with proprietary SMP technology.",{"id":1962,"path":1963,"stem":1964,"title":1965,"description":1966,"icon":1967,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1863,"external_url":21,"navigation":595,"redirect":21},"sections/en/2.peppol/3.hybrid-solutions.md","/en/peppol/hybrid-solutions","en/2.peppol/3.hybrid-solutions","Hybrid solutions","Peppol alongside email, portal, PDF receipt and ERP integrations in one flow. No invoice falls through the cracks. Incl. 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