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All rights reserved.",{},"/en/settings",{"description":874},"en/settings","WEQ4qT3y_0itGXSQasjrX3_o5unwpfXobFSFaaR_o98",{"id":1076,"title":609,"auth":21,"body":1077,"canonical":21,"description":1795,"extension":882,"icon":21,"image":21,"keywords":1796,"last_reviewed":1808,"last_updated":1809,"layout":1810,"listed":42,"meta":1811,"nav_column":21,"nav_tab":21,"navigation":595,"no_index":42,"path":610,"redirect":21,"schema_type":1813,"search_boost":21,"seo":1814,"seo_description":21,"seo_title":1815,"show_chat":595,"stem":611,"translationKey":1816,"__hash__":1817},"product/en/5.docs/1.product/4.integrations/13.dynamics-365-bc.md",{"type":871,"value":1078,"toc":1773},[1079,1084,1143,1147,1152,1171,1175,1345,1349,1352,1356,1376,1382,1386,1420,1426,1432,1436,1439,1448,1454,1458,1461,1518,1521,1529,1532,1536,1540,1543,1546,1550,1553,1556,1564,1568,1571,1574,1600,1603,1607,1671,1674,1682,1694,1698,1721],[1080,1081,1083],"h1",{"id":1082},"connect-dynamics-365-business-central-with-econnect","Connect Dynamics 365 Business Central with eConnect",[1085,1086,1087,1098],"table",{},[1088,1089,1090],"thead",{},[1091,1092,1093,1096],"tr",{},[1094,1095],"th",{},[1094,1097],{},[1099,1100,1101,1113,1123,1133],"tbody",{},[1091,1102,1103,1110],{},[1104,1105,1106],"td",{},[1107,1108,1109],"strong",{},"Integration method",[1104,1111,1112],{},"Autopilot + AppSource extension",[1091,1114,1115,1120],{},[1104,1116,1117],{},[1107,1118,1119],{},"Direction",[1104,1121,1122],{},"Send + Receive",[1091,1124,1125,1130],{},[1104,1126,1127],{},[1107,1128,1129],{},"Minimum subscription",[1104,1131,1132],{},"Basic",[1091,1134,1135,1140],{},[1104,1136,1137],{},[1107,1138,1139],{},"Contract required",[1104,1141,1142],{},"No",[1144,1145,1146],"p",{},"Connect Dynamics 365 Business Central (D365 BC) with eConnect via the Autopilot and the official AppSource extension \"eConnect Peppol e-invoicing & OCR+\". Invoices are automatically sent and received, including posting suggestions for purchase invoices.",[1148,1149,1151],"h2",{"id":1150},"before-you-begin","Before you begin",[1153,1154,1155,1162,1168],"ul",{},[1156,1157,1158,1159],"li",{},"An active eConnect account with at least a ",[1107,1160,1161],{},"Basic subscription",[1156,1163,1164,1167],{},[1107,1165,1166],{},"Global admin rights"," in Business Central",[1156,1169,1170],{},"Sufficient transaction credit on your eConnect account",[1148,1172,1174],{"id":1173},"setting-up-the-integration","Setting up the integration",[1176,1177,1178,1183,1203,1210,1225,1231,1235,1256,1262,1266,1280,1286,1297,1303,1312,1316,1319,1339],"e-steps",{},[1179,1180,1182],"h3",{"id":1181},"step-1-install-the-extension","Step 1: Install the extension",[1184,1185,1186,1193],"ol",{},[1156,1187,1188,1189,1192],{},"Search for ",[1107,1190,1191],{},"Extension management"," in Business Central.",[1156,1194,1188,1195,1198,1199,1202],{},[1107,1196,1197],{},"eConnect"," and select ",[1107,1200,1201],{},"eConnect Peppol e-invoicing & OCR+",".",[1144,1204,1205],{},[1206,1207],"img",{"alt":1208,"src":1209},"Open Extension management in Business Central","/integraties/images/dynamics-365-bc-1.png",[1184,1211,1213,1220],{"start":1212},3,[1156,1214,1215,1216,1219],{},"Click ",[1107,1217,1218],{},"Install"," and accept the terms.",[1156,1221,1222,1223,1202],{},"Select a language and click ",[1107,1224,1218],{},[1144,1226,1227],{},[1206,1228],{"alt":1229,"src":1230},"Install the eConnect extension from AppSource","/integraties/images/dynamics-365-bc-3.png",[1179,1232,1234],{"id":1233},"step-2-create-web-services","Step 2: Create web services",[1184,1236,1237,1243,1249],{},[1156,1238,1188,1239,1242],{},[1107,1240,1241],{},"Web Services"," in Business Central (top right search bar).",[1156,1244,1215,1245,1248],{},[1107,1246,1247],{},"New"," to create the required web services as per the eConnect documentation.",[1156,1250,1251,1252,1255],{},"Enable the ",[1107,1253,1254],{},"Published"," checkbox.",[1144,1257,1258],{},[1206,1259],{"alt":1260,"src":1261},"Create web services in Business Central","/integraties/images/dynamics-365-bc-5.png",[1179,1263,1265],{"id":1264},"step-3-assisted-setup","Step 3: Assisted setup",[1184,1267,1268,1274],{},[1156,1269,1188,1270,1273],{},[1107,1271,1272],{},"Assisted Setup"," and select eConnect.",[1156,1275,1276,1277,1202],{},"Make sure the user has ",[1107,1278,1279],{},"global admin rights",[1144,1281,1282],{},[1206,1283],{"alt":1284,"src":1285},"Start the Assisted Setup for eConnect","/integraties/images/dynamics-365-bc-7.png",[1184,1287,1288,1294],{"start":1212},[1156,1289,1290,1291,1202],{},"Select the environment and click ",[1107,1292,1293],{},"Connect",[1156,1295,1296],{},"Log in with a user with BC Office 365 admin rights.",[1144,1298,1299],{},[1206,1300],{"alt":1301,"src":1302},"Select environment and connect with eConnect","/integraties/images/dynamics-365-bc-10.png",[1184,1304,1306,1309],{"start":1305},5,[1156,1307,1308],{},"Make sure the user has permissions for the desired partyId.",[1156,1310,1311],{},"Follow the on-screen steps.",[1179,1313,1315],{"id":1314},"step-4-configure-autopilot-for-purchase-invoices","Step 4: Configure Autopilot (for purchase invoices)",[1144,1317,1318],{},"If you want to automatically post purchase invoices, configure the Autopilot from the eConnect platform:",[1184,1320,1321,1327,1333,1336],{},[1156,1322,1323,1324,1326],{},"Go to the ",[1107,1325,274],{}," app on the eConnect platform.",[1156,1328,1329,1330,1202],{},"Select the organisation and choose ",[1107,1331,1332],{},"Microsoft Dynamics 365 Business Central",[1156,1334,1335],{},"Log in with your Microsoft account and select the environment and organisation.",[1156,1337,1338],{},"Configure the Autopilot settings as desired.",[1144,1340,1341],{},[1206,1342],{"alt":1343,"src":1344},"Configure Autopilot for Dynamics 365 Business Central","/integraties/images/dynamics-365-bc-13.png",[1148,1346,1348],{"id":1347},"sending-invoices","Sending invoices",[1144,1350,1351],{},"There are two options for sending sales invoices:",[1179,1353,1355],{"id":1354},"option-1-send-manually","Option 1: Send manually",[1184,1357,1358,1365,1370],{},[1156,1359,1360,1361,1364],{},"Go to ",[1107,1362,1363],{},"Posted Sales Invoices"," and select an invoice.",[1156,1366,1215,1367,1202],{},[1107,1368,1369],{},"Print/Send > Send",[1156,1371,1372,1373,1202],{},"Enable eConnect for the Peppol option and click ",[1107,1374,1375],{},"OK",[1144,1377,1378],{},[1206,1379],{"alt":1380,"src":1381},"Manually send invoice via eConnect in Business Central","/integraties/images/dynamics-365-bc-15.png",[1179,1383,1385],{"id":1384},"option-2-automatically-send-after-posting","Option 2: Automatically send after posting",[1184,1387,1388,1393,1400,1410,1417],{},[1156,1389,1188,1390,1202],{},[1107,1391,1392],{},"Document Sending Profiles",[1156,1394,1395,1396,1399],{},"Make sure the ECONNECT profile is set to ",[1107,1397,1398],{},"Automatic"," for Processing Mode.",[1156,1401,1402,1403,1406,1407,1202],{},"Open the ",[1107,1404,1405],{},"Customer Card"," and set the Document Sending Profile to ",[1107,1408,1409],{},"ECONNECT",[1156,1411,1412,1413,1416],{},"Fill in the ",[1107,1414,1415],{},"E-Invoice ID"," (Chamber of Commerce or OIN number).",[1156,1418,1419],{},"When posting an invoice, it will automatically be submitted.",[1144,1421,1422],{},[1206,1423],{"alt":1424,"src":1425},"Set sending profile to ECONNECT","/integraties/images/dynamics-365-bc-23.png",[1144,1427,1428],{},[1206,1429],{"alt":1430,"src":1431},"Customer card with E-Invoice ID for Peppol sending","/integraties/images/dynamics-365-bc-25.png",[1148,1433,1435],{"id":1434},"receiving-invoices","Receiving invoices",[1144,1437,1438],{},"Purchase invoices received via eConnect are automatically placed in your Business Central administration via the Digital Mailbox or the Autopilot.",[1440,1441,1442],"blockquote",{},[1144,1443,1444,1447],{},[1107,1445,1446],{},"Tip",": The Activity Log of an invoice provides detailed information about communication with the PSB. Go to Posted Sales Invoices > Invoice > Activity Log.",[1144,1449,1450],{},[1206,1451],{"alt":1452,"src":1453},"View the Activity Log for a sent invoice","/integraties/images/dynamics-365-bc-30.png",[1148,1455,1457],{"id":1456},"vendor-matching-on-receipt","Vendor matching on receipt",[1144,1459,1460],{},"When a purchase invoice arrives in Business Central via eConnect, the vendor is automatically looked up using the identifiers in the invoice. The lookup order is:",[1085,1462,1463,1476],{},[1088,1464,1465],{},[1091,1466,1467,1470,1473],{},[1094,1468,1469],{},"Priority",[1094,1471,1472],{},"Identifier",[1094,1474,1475],{},"BC field",[1099,1477,1478,1492,1505],{},[1091,1479,1480,1483,1486],{},[1104,1481,1482],{},"1",[1104,1484,1485],{},"VAT number",[1104,1487,1488],{},[1489,1490,1491],"code",{},"VAT_Registration_No",[1091,1493,1494,1497,1500],{},[1104,1495,1496],{},"2",[1104,1498,1499],{},"Chamber of Commerce number",[1104,1501,1502],{},[1489,1503,1504],{},"Registration_Number",[1091,1506,1507,1510,1513],{},[1104,1508,1509],{},"3",[1104,1511,1512],{},"IBAN",[1104,1514,1515,1516],{},"Bank accounts → ",[1489,1517,1142],{},[1144,1519,1520],{},"The extension first searches by VAT number. If no match is found, it tries the Chamber of Commerce number, then the IBAN. If none of the identifiers yield a match, the invoice is not posted.",[1440,1522,1523],{},[1144,1524,1525,1528],{},[1107,1526,1527],{},"Note",": If the vendor does not exist in Business Central, it will not be created automatically. The invoice will fail with an error message. Create the vendor manually in Business Central first.",[1144,1530,1531],{},"When a vendor is found, the extension also checks whether the bank accounts provided (including any G-accounts) are registered with that vendor's linked bank accounts.",[1148,1533,1535],{"id":1534},"advanced-configuration","Advanced configuration",[1179,1537,1539],{"id":1538},"entra-id-authentication","Entra ID authentication",[1144,1541,1542],{},"When setting up the BC extension, you are redirected to the Autopilot Connect web page, where logging in with a Microsoft Entra ID account is required. This account is also used to call the BC environment via the API, and therefore needs sufficient rights and a BC licence.",[1144,1544,1545],{},"After logging in, a user is automatically created in the eConnect identity server with login type \"Business Central Azure Active Directory\". TechSupport then manually assigns the tenantId and partyIds. Multiple partyIds can be linked to a user. The customer then chooses during setup which partyId is linked to which BC environment.",[1179,1547,1549],{"id":1548},"connecting-multiple-bc-environments","Connecting multiple BC environments",[1144,1551,1552],{},"It is possible to connect multiple Business Central environments, but there are some important rules. Each environment needs a unique partyId. If multiple environments need to send invoices on behalf of the same Chamber of Commerce number, each connection must be made with a different Entra ID account. Each \"Business Central Azure Active Directory\" user in the identity server must also have a different tenantId.",[1144,1554,1555],{},"There are two pitfalls to watch out for:",[1153,1557,1558,1561],{},[1156,1559,1560],{},"If you use the same partyId and the same Entra ID account, the new connection overwrites the existing one. You will lose the previous integration.",[1156,1562,1563],{},"If you use the same partyId with multiple Entra ID accounts in the same tenant, the InvoiceSent hook will only go to one of the BC environments.",[1179,1565,1567],{"id":1566},"client-credentials-app-registration","Client Credentials / App Registration",[1144,1569,1570],{},"As an alternative to Entra ID authentication, you can also authenticate via Client Credentials from an App Registration. This is particularly suitable for posting purchase invoices. There is currently no UI for this flow; TechSupport sets this up via the API.",[1144,1572,1573],{},"The steps are as follows:",[1184,1575,1576,1579,1590],{},[1156,1577,1578],{},"Create a new connection via the Autopilot UI in the platform.",[1156,1580,1581,1582,1585,1586,1589],{},"If the BC environment does not use the default Microsoft cloud URL: have TechSupport adjust the ",[1489,1583,1584],{},"baseUrl"," via the Management API (Update Attributes). If necessary, ",[1489,1587,1588],{},"additionalQueryParameters"," may also need to be set.",[1156,1591,1592,1593,1596,1597,1202],{},"TechSupport calls the activate endpoint with the Client Credential details and BC environment information. The ",[1489,1594,1595],{},"referenceKey"," parameter is a Base64-encoded string with the format ",[1489,1598,1599],{},"businesscentral_{contextId}_{tenantId}_{connectionId}",[1144,1601,1602],{},"Contact support if you want to use this authentication method.",[1148,1604,1606],{"id":1605},"common-error-messages","Common error messages",[1608,1609,1610,1618,1625,1636,1646,1649,1657,1664],"e-accordion",{},[1144,1611,1612,1613,1617],{},"::e-accordion-item{value=\"item-1\" header=\"\"",[1614,1615,1616],"span",{},"API400"," Could not retrieve vendor ids\"\"}\nThe vendor was not found in Business Central based on the identifiers in the invoice (VAT number, Chamber of Commerce number or IBAN). Check that the vendor is correctly set up and that the VAT number, Chamber of Commerce number or IBAN matches the details in the invoice.\n::",[1144,1619,1620,1621,1624],{},"::e-accordion-item{value=\"item-2\" header=\"\"",[1614,1622,1623],{},"BCNotFound",": Internal_InvalidTableRelation ... G-Account Code\"\"}\nThe invoice contains a G-account number that is not registered as a bank account with the relevant vendor. This occurs with organisations using the Idyn extension for G-accounts. Register the G-account number as a bank account with the vendor in Business Central.\n::",[1144,1626,1627,1628,1631,1632,1635],{},"::e-accordion-item{value=\"item-3\" header=\"\"",[1614,1629,1630],{},"BCBadRequest",": ... Transaction Type ... ECONNECT\"\"}\nThe value \"ECONNECT\" does not exist in the Transaction Type table. When installing the eConnect extension, this transaction type is normally created automatically. For older versions, you need to add it manually: search for ",[1107,1633,1634],{},"Transaction Types"," in Business Central and add the code \"ECONNECT\".\n::",[1144,1637,1638,1639,1641,1642,1645],{},"::e-accordion-item{value=\"item-4\" header=\"\"",[1614,1640,1630],{},": ... VAT Prod. Posting Group\"\"}\nThe VAT product posting group from the invoice does not exist in Business Central. Check that the VAT mapping is correctly configured. During setup, an Excel file (BusinessCentral VAT Mapping) is used to map VAT codes. Add the missing group to the ",[1107,1643,1644],{},"VAT Product Posting Group"," table.\n::",[1144,1647,1648],{},"::e-accordion-item{value=\"item-5\" header=\"Autopilot connection shows \"Page is currently unavailable\"\"}\nA BC licence is likely missing for the user trying to make the connection. Refer the customer to their BC partner (e.g. Databalk) to check the licence assignment.\n::",[1650,1651,1654],"e-accordion-item",{"header":1652,"value":1653},"BCTooManyRequests: API rate limit reached","err-ratelimit",[1144,1655,1656],{},"This error comes from Microsoft Business Central, not from eConnect. The document has usually already been processed. Check in Business Central whether the invoice has been posted. If the problem persists, contact your BC partner to increase the API limits.",[1650,1658,1661],{"header":1659,"value":1660},"BCNotFound: PSBWebhookReceiver_ReceiveHook","err-webhook",[1144,1662,1663],{},"The integration has become corrupted, usually due to a previous installation or uninstallation of the eConnect app. Contact eConnect support to remove the old connection and create a new one.",[1650,1665,1668],{"header":1666,"value":1667},"API400: The given action 'booking' is not supported","err-booking",[1144,1669,1670],{},"The connection configuration has the action set to \"booking\" instead of \"autobooking\". Contact eConnect support to correct this via the Management API.",[1672,1673],"hr",{},[1144,1675,1676,1677,1202],{},"Want to know more about the Autopilot? ",[1678,1679,1681],"a",{"href":1680},"/en/docs/developers/custom-integration/autopilot","Read how the Autopilot works",[1683,1684,1691],"e-button",{"className":1685,"color":1687,"target":1688,"to":1689,"variant":1690},[1686],"mt-4","accent","_blank","https://platform.econnect.eu","solid",[1144,1692,1693],{},"Start the integration",[1148,1695,1697],{"id":1696},"frequently-asked-questions","Frequently asked questions",[1608,1699,1700,1707,1714],{},[1650,1701,1704],{"header":1702,"value":1703},"Which subscription do I need for the D365 BC integration?","faq-1",[1144,1705,1706],{},"You need a Basic subscription with eConnect. You also need the eConnect app (free) from the BC AppSource. The integration works via the Autopilot.",[1650,1708,1711],{"header":1709,"value":1710},"Can I connect multiple BC environments?","faq-2",[1144,1712,1713],{},"Yes, you can connect multiple Business Central environments. For each environment, you create a separate Autopilot connection in the eConnect platform. Use unique credentials for each environment.",[1650,1715,1718],{"header":1716,"value":1717},"How does eConnect find the vendor on receipt?","faq-3",[1144,1719,1720],{},"eConnect tries to match the vendor in Business Central via a fixed lookup order: first the VAT number, then the Chamber of Commerce number, and finally the IBAN. If none of these identifiers yields a match, the invoice is not automatically posted but fails with an error message. 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High volumes of incoming invoices, Peppol for business suppliers.","shopping-cart","/en/industries/retail-and-ecommerce",{"id":1887,"path":1888,"stem":1889,"title":1890,"description":1891,"icon":1892,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":1869,"external_url":21,"navigation":595,"redirect":1893},"sections/en/1.solutions/25.sector-business-services.md","/en/solutions/sector-business-services","en/1.solutions/25.sector-business-services","Business services","E-invoicing for business service providers. 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