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When an Access Point (AP) sends a document, it uses the Participant Identifier of the recipient to find -- via the Service Metadata Locator (SML) and the Domain Name System (DNS) -- which SMP the recipient is registered with, which endpoint URL to call, and which document types are supported. This article describes the discovery chain step by step.",[958,959,961],"h2",{"id":960},"why-an-smp","Why an SMP?",[954,963,964],{},"Peppol is an open network: there is no central mailbox that receives and distributes all documents. Instead, every certified Service Provider maintains its own SMP, containing the metadata of its customers -- which documents they can receive, via which AP, and with which certificates they sign. The sending AP must discover where to deliver the document before every submission, and uses the recipient's SMP for this.",[954,966,967],{},"The SMP specification is an Organization for the Advancement of Structured Information Standards (OASIS) standard. eConnect is listed on the European Commission's eDelivery SMP-compliant solutions list with its own implementation.",[958,969,971],{"id":970},"participant-identifier-the-address","Participant Identifier: the address",[954,973,974,975,979,980,983,984,987],{},"Every organisation on Peppol has at least one ",[976,977,978],"strong",{},"Participant Identifier",", built from a ",[976,981,982],{},"scheme"," and a ",[976,985,986],{},"value",":",[989,990,995],"pre",{"className":991,"code":993,"language":994},[992],"language-text","iso6523-actorid-upis::\u003Cscheme>:\u003Cvalue>\n","text",[996,997,993],"code",{"__ignoreMap":748},[954,999,1000,1001,1004],{},"The scheme is a code from the ",[976,1002,1003],{},"Electronic Address Scheme (EAS)"," code list -- an OpenPeppol register of national and international identifier systems. The most commonly used EAS codes:",[1006,1007,1008,1027],"table",{},[1009,1010,1011],"thead",{},[1012,1013,1014,1018,1021,1024],"tr",{},[1015,1016,1017],"th",{},"EAS",[1015,1019,1020],{},"Country",[1015,1022,1023],{},"Identifier type",[1015,1025,1026],{},"Example",[1028,1029,1030,1048,1065,1082,1099,1116,1133,1151],"tbody",{},[1012,1031,1032,1038,1040,1043],{},[1033,1034,1035],"td",{},[976,1036,1037],{},"0106",[1033,1039,191],{},[1033,1041,1042],{},"Chamber of Commerce number (KvK)",[1033,1044,1045],{},[996,1046,1047],{},"iso6523-actorid-upis::0106:54441587",[1012,1049,1050,1055,1057,1060],{},[1033,1051,1052],{},[976,1053,1054],{},"0190",[1033,1056,191],{},[1033,1058,1059],{},"Organisation Identification Number (OIN, 20 digits)",[1033,1061,1062],{},[996,1063,1064],{},"iso6523-actorid-upis::0190:00000001820029336000",[1012,1066,1067,1072,1074,1077],{},[1033,1068,1069],{},[976,1070,1071],{},"9944",[1033,1073,191],{},[1033,1075,1076],{},"VAT number",[1033,1078,1079],{},[996,1080,1081],{},"iso6523-actorid-upis::9944:NL851306469B01",[1012,1083,1084,1089,1091,1094],{},[1033,1085,1086],{},[976,1087,1088],{},"0208",[1033,1090,145],{},[1033,1092,1093],{},"Enterprise number (KBO)",[1033,1095,1096],{},[996,1097,1098],{},"iso6523-actorid-upis::0208:0899965307",[1012,1100,1101,1106,1108,1111],{},[1033,1102,1103],{},[976,1104,1105],{},"0204",[1033,1107,258],{},[1033,1109,1110],{},"Leitweg-ID (government)",[1033,1112,1113],{},[996,1114,1115],{},"iso6523-actorid-upis::0204:991-01234-56",[1012,1117,1118,1123,1125,1128],{},[1033,1119,1120],{},[976,1121,1122],{},"0192",[1033,1124,303],{},[1033,1126,1127],{},"Organisation number",[1033,1129,1130],{},[996,1131,1132],{},"iso6523-actorid-upis::0192:745707327",[1012,1134,1135,1140,1143,1146],{},[1033,1136,1137],{},[976,1138,1139],{},"0235",[1033,1141,1142],{},"United Arab Emirates",[1033,1144,1145],{},"Tax Registration Number (TRN)",[1033,1147,1148],{},[996,1149,1150],{},"iso6523-actorid-upis::0235:100123456700003",[1012,1152,1153,1158,1161,1164],{},[1033,1154,1155],{},[976,1156,1157],{},"0088",[1033,1159,1160],{},"International",[1033,1162,1163],{},"Global Location Number (GLN, GS1)",[1033,1165,1166],{},[996,1167,1168],{},"iso6523-actorid-upis::0088:1548079098355",[954,1170,1171,1172,1179,1180,1183],{},"A full overview is available at ",[1173,1174,1178],"a",{"href":1175,"rel":1176},"https://docs.peppol.eu/edelivery/codelists/",[1177],"nofollow","docs.peppol.eu/edelivery/codelists/"," and in ",[1173,1181,1182],{"href":43},"Peppol ID and identifiers",".",[958,1185,1187],{"id":1186},"the-full-discovery-chain","The full discovery chain",[954,1189,1190],{},"The sending AP answers three questions for every document:",[1192,1193,1194,1201,1207],"ol",{},[1195,1196,1197,1200],"li",{},[976,1198,1199],{},"Where is the recipient's SMP?"," Lookup via SML / DNS NAPTR.",[1195,1202,1203,1206],{},[976,1204,1205],{},"Which endpoint and certificate match the required document type?"," Lookup against the SMP itself.",[1195,1208,1209,1212],{},[976,1210,1211],{},"Which Peppol profile does the recipient support?"," The answer is in the SMP response (BIS Billing V3, NLCIUS, PINT EU, etc.).",[1214,1215,1216,1221,1224,1230,1233,1237,1256,1262,1265,1269,1272,1278,1289,1295],"e-steps",{},[1217,1218,1220],"h3",{"id":1219},"step-1-hash-the-participant-identifier","Step 1: Hash the Participant Identifier",[954,1222,1223],{},"The Participant Identifier is MD5-hashed and encoded in lowercase hexadecimal. The hashed value becomes the leftmost label of an SML domain, followed by the Peppol scheme and the SML zone. For production:",[989,1225,1228],{"className":1226,"code":1227,"language":994},[992],"B-\u003Cmd5>.iso6523-actorid-upis.edelivery.tech.ec.europa.eu\n",[996,1229,1227],{"__ignoreMap":748},[954,1231,1232],{},"The Peppol test environment uses a separate SML zone. Since March 2026, only NAPTR records are published for both production and test -- the old CNAME records have been removed.",[1217,1234,1236],{"id":1235},"step-2-dns-naptr-lookup","Step 2: DNS NAPTR lookup",[954,1238,1239,1240,1243,1244,1247,1248,1251,1252,1255],{},"The sending AP performs a DNS query on the above domain, for record type ",[976,1241,1242],{},"NAPTR (Naming Authority Pointer)",". NAPTR has been mandatory since ",[976,1245,1246],{},"1 February 2026",". The NAPTR response contains a service tag (",[996,1249,1250],{},"Meta:SMP",") and a ",[996,1253,1254],{},"regexp"," field pointing to the recipient's SMP URL:",[989,1257,1260],{"className":1258,"code":1259,"language":994},[992],"B-\u003Cmd5>.iso6523-actorid-upis.edelivery.tech.ec.europa.eu\n   IN NAPTR 100 10 \"U\" \"Meta:SMP\" \"!^.*$!https://smp.example.com/!\" .\n",[996,1261,1259],{"__ignoreMap":748},[954,1263,1264],{},"Result: the AP knows on which SMP URL the recipient is registered.",[1217,1266,1268],{"id":1267},"step-3-query-the-smp","Step 3: Query the SMP",[954,1270,1271],{},"With the SMP URL, the AP constructs the specific metadata URL for this Participant:",[989,1273,1276],{"className":1274,"code":1275,"language":994},[992],"GET https://smp.example.com/iso6523-actorid-upis%3A%3A0106%3A54441587\n",[996,1277,1275],{"__ignoreMap":748},[954,1279,1280,1281,1284,1285,1288],{},"The SMP returns a ",[976,1282,1283],{},"ServiceGroup"," in XML with all supported document types. Per document type, the AP can request the ",[976,1286,1287],{},"ServiceMetadata"," via a second request:",[989,1290,1293],{"className":1291,"code":1292,"language":994},[992],"GET https://smp.example.com/iso6523-actorid-upis%3A%3A0106%3A54441587/services/\u003CDocumentTypeId>\n",[996,1294,1292],{"__ignoreMap":748},[954,1296,1297],{},"The response contains the endpoint URL, transport profile, process and PKI certificate of the receiving AP. With this information, C2 encrypts and signs the document, opens an AS4 connection to C3 at the found EndpointURI, and delivers it.",[958,1299,1301],{"id":1300},"example-from-peppol-id-to-ap-route","Example: from Peppol ID to AP route",[954,1303,1304],{},"The end-to-end illustration below shows how a Dutch Participant Identifier (KvK number) leads to a concrete endpoint URL:",[989,1306,1309],{"className":1307,"code":1308,"language":994},[992],"1. Sender wants to send invoice to:\n   iso6523-actorid-upis::0106:54441587  (eConnect, EAS 0106 -- KvK)\n\n2. Sender AP performs DNS NAPTR lookup:\n   B-\u003Cmd5>.iso6523-actorid-upis.edelivery.tech.ec.europa.eu\n   --> SMP URL: https://smp.econnect.eu/\n\n3. Sender AP queries SMP:\n   GET https://smp.econnect.eu/iso6523-actorid-upis%3A%3A0106%3A54441587\n   --> ServiceGroup including DocumentTypeId for NLCIUS invoice\n\n4. Sender AP queries ServiceMetadata for NLCIUS:\n   GET https://smp.econnect.eu/iso6523-actorid-upis%3A%3A0106%3A54441587/services/\u003CNLCIUS-DocumentTypeId>\n   --> EndpointURI: https://ap.econnect.eu/as4\n   --> Certificate: \u003CX.509 / PKI-cert>\n   --> TransportProfile: peppol-transport-as4-v2_0\n\n5. Sender AP builds SBDH with routing metadata,\n   signs and sends via AS4 + TLS to the EndpointURI.\n",[996,1310,1308],{"__ignoreMap":748},[958,1312,1314],{"id":1313},"what-is-in-an-smp-registration","What is in an SMP registration?",[954,1316,1317],{},"When registering in an SMP, capabilities per document family are configured per organisation:",[1006,1319,1320,1330],{},[1009,1321,1322],{},[1012,1323,1324,1327],{},[1015,1325,1326],{},"Capability",[1015,1328,1329],{},"Document types",[1028,1331,1332,1342,1352,1362,1372,1382,1392,1402],{},[1012,1333,1334,1339],{},[1033,1335,1336],{},[996,1337,1338],{},"invoices",[1033,1340,1341],{},"SI-UBL 2.0 (NLCIUS), Peppol BIS Billing V3 (UBL and CII), PINT EU",[1012,1343,1344,1349],{},[1033,1345,1346],{},[996,1347,1348],{},"selfbilling",[1033,1350,1351],{},"BIS Self-Billing V3",[1012,1353,1354,1359],{},[1033,1355,1356],{},[996,1357,1358],{},"invoiceResponse",[1033,1360,1361],{},"BIS Invoice Response 3.0",[1012,1363,1364,1369],{},[1033,1365,1366],{},[996,1367,1368],{},"orderOnly",[1033,1370,1371],{},"Order Only 3.3",[1012,1373,1374,1379],{},[1033,1375,1376],{},[996,1377,1378],{},"orderAdvanced",[1033,1380,1381],{},"Order, Order Change, Order Cancellation 3.3",[1012,1383,1384,1389],{},[1033,1385,1386],{},[996,1387,1388],{},"orderResponse",[1033,1390,1391],{},"Order Response 3.3",[1012,1393,1394,1399],{},[1033,1395,1396],{},[996,1397,1398],{},"pintProfiles",[1033,1400,1401],{},"Per region: PINT-SG, PINT-A-NZ, PINT-MY, PINT-JP, PINT-AE, PINT-OM, PINT-SK",[1012,1403,1404,1413],{},[1033,1405,1406,1409,1410],{},[996,1407,1408],{},"mls"," / ",[996,1411,1412],{},"mlr",[1033,1414,1415],{},"Message Level Status / Message Level Response",[954,1417,1418,1419,1422,1423,1426,1427,1430],{},"Each capability has a value of ",[996,1420,1421],{},"on",", ",[996,1424,1425],{},"off"," or ",[996,1428,1429],{},"inherited",". The full set of capabilities determines which document types the sending AP can find in the SMP -- and therefore what a recipient is actually reachable for.",[958,1432,1434],{"id":1433},"caching-and-availability","Caching and availability",[954,1436,1437],{},"SMP lookups are performed on every submission. For scale and robustness, the eConnect SMP applies its own caching layer: lookups remain available -- even if an external SMP is temporarily unreachable -- by reusing cached metadata within the validity period. eConnect guarantees 99.99% uptime on the SMP.",[958,1439,1441],{"id":1440},"sml-versus-smp","SML versus SMP",[954,1443,1444],{},"Two similar-sounding terms that are often confused in practice:",[1446,1447,1448,1459],"ul",{},[1195,1449,1450,1451,1454,1455,1458],{},"The ",[976,1452,1453],{},"SML (Service Metadata Locator)"," is the central DNS zone (",[996,1456,1457],{},"edelivery.tech.ec.europa.eu"," for production) in which all Participant Identifiers are published, pointing to the correct SMP. There is one production SML and one test SML; OpenPeppol is taking over management from the European Commission (transition until end of August 2026).",[1195,1460,1450,1461,1464],{},[976,1462,1463],{},"SMP (Service Metadata Publisher)"," is the directory of an individual Service Provider. Every SP runs its own SMP for its own customers.",[954,1466,1467],{},"Think of it like DNS: the SML is the top-level phone book that refers to the right regional directory; the SMP is that directory with the actual details.",[958,1469,1471],{"id":1470},"peppol-directory-and-lookup-service","Peppol Directory and Lookup Service",[954,1473,1474],{},"In addition to the machine-readable SMP, there are two public front-ends for manual lookups:",[1446,1476,1477,1500],{},[1195,1478,1479,1482,1483,1488,1489,1492,1493,1496,1497],{},[976,1480,1481],{},"Peppol Directory"," -- ",[1173,1484,1487],{"href":1485,"rel":1486},"https://directory.peppol.eu",[1177],"directory.peppol.eu",": the public register of Peppol participants, with search by organisation name, country and Participant ID. Asynchronous and ",[976,1490,1491],{},"unreliable for reachability checks",": the Directory periodically fetches data from SMPs and the Directory service is sometimes temporarily unavailable. As a result, a registration or de-registration may appear in the Directory with a delay -- or not at all. An organisation can therefore appear in the Directory while an SMP lookup returns ",[996,1494,1495],{},"No valid delivery options / PartyId not found",", or vice versa. ",[976,1498,1499],{},"Do not use the Directory as proof that someone can or cannot receive.",[1195,1501,1502,1482,1505,1510],{},[976,1503,1504],{},"Peppol Lookup Service",[1173,1506,1509],{"href":1507,"rel":1508},"https://lookup.peppol.org",[1177],"lookup.peppol.org",", since March 2026: queries the SMP directly and shows the current publication status. Useful for troubleshooting when the Directory and actual registration are out of sync.",[1217,1512,1514],{"id":1513},"verifying-whether-someone-is-reachable-on-peppol","Verifying whether someone is reachable on Peppol",[954,1516,1517,1518,1522,1523,1526],{},"For a reliable answer to the question ",[1519,1520,1521],"em",{},"can this recipient receive or not",", you must perform a ",[976,1524,1525],{},"real SMP lookup"," -- not consult the Directory view. Two public tools perform the actual Peppol lookup (the same lookup the eConnect PSB performs):",[1446,1528,1529,1536],{},[1195,1530,1531],{},[1173,1532,1535],{"href":1533,"rel":1534},"https://test.peppolautoriteit.nl/discover",[1177],"test.peppolautoriteit.nl/discover",[1195,1537,1538],{},[1173,1539,1542],{"href":1540,"rel":1541},"https://peppol.helger.com/public/locale-en_US/menuitem-tools-participant",[1177],"peppol.helger.com",[954,1544,1545,1546,1549,1550,1553],{},"If the lookup succeeds in either of these tools, the recipient is reachable; if it fails (",[996,1547,1548],{},"PartyId not found"," / no delivery options), the recipient is not connected for that document type -- regardless of what the Peppol Directory shows. Programmatically, ",[996,1551,1552],{},"queryRecipientParty"," from the PSB gives the same, authoritative result.",[1217,1555,1557],{"id":1556},"the-additional-information-field-in-the-peppol-directory","The \"additional information\" field in the Peppol Directory",[954,1559,1560,1561,1564,1565,1568,1569,1572],{},"In the Peppol Directory, the ",[976,1562,1563],{},"\"additional information\""," field shows the name of the registering Service Provider -- for eConnect PSB registrations this reads \"eConnect\". This is SMP registrar metadata from the registering SP and is not part of the per-participant configurable businessCard. Per-participant configurable fields go via ",[996,1566,1567],{},"businessCard.names","; the \"additional information\" field falls outside that scope and is therefore ",[976,1570,1571],{},"not configurable per participant"," -- not even for white-label partners registering via the eConnect PSB endpoint.",[954,1574,1575,1576,1578],{},"For customers who want to programmatically check whether a recipient is reachable, the eConnect Peppol Service Bus (PSB) offers the ",[996,1577,1552],{}," endpoint that queries the SMP directly and indicates via which channel and format the recipient is reachable.",[958,1580,1582],{"id":1581},"migration-between-service-providers","Migration between Service Providers",[954,1584,1585,1586,1589,1590,1593,1594,1597],{},"A Participant Identifier can only be registered with ",[976,1587,1588],{},"one SMP at a time"," -- otherwise C2 would not know where to send the document. When switching providers, a migration procedure with a ",[976,1591,1592],{},"migration key"," applies: the current SMP generates a key, and the new SMP uses it to take over the registration seamlessly. During the transition, the organisation remains reachable; the identifier does not change, so trading partners notice nothing. See ",[1173,1595,1596],{"href":47},"Peppol registration"," for the procedure at eConnect.",[958,1599,1601],{"id":1600},"common-error-messages","Common error messages",[1006,1603,1604,1617],{},[1009,1605,1606],{},[1012,1607,1608,1611,1614],{},[1015,1609,1610],{},"Symptom",[1015,1612,1613],{},"Cause",[1015,1615,1616],{},"Solution",[1028,1618,1619,1635,1651,1664,1680,1693,1706],{},[1012,1620,1621,1624,1627],{},[1033,1622,1623],{},"Peppol registration fails / SMP participant not found; own organisation not routable",[1033,1625,1626],{},"Own (sending) organisation is not activated -- an organisation that is not activated is not published as a Participant in the SMP/SML, so the Participant ID is not routable",[1033,1628,1629,1630,1634],{},"Activate the own organisation via the administrator first, then retry registration or sending. See ",[1173,1631,1633],{"href":1632},"/en/docs/product/platform/sending/sending-errors","Sending errors"," section \"The Supplier field is empty\"",[1012,1636,1637,1643,1646],{},[1033,1638,1639,1642],{},[996,1640,1641],{},"SMP not found"," / NAPTR resolution fails",[1033,1644,1645],{},"Participant Identifier not (or not correctly) registered; wrong EAS code",[1033,1647,1648,1649],{},"Check registration via Peppol Directory or ",[996,1650,1552],{},[1012,1652,1653,1658,1661],{},[1033,1654,1655],{},[996,1656,1657],{},"Service not found",[1033,1659,1660],{},"DocumentTypeId not supported by the recipient",[1033,1662,1663],{},"Confirm with recipient which profiles their SMP publishes",[1012,1665,1666,1671,1677],{},[1033,1667,1668],{},[996,1669,1670],{},"No valid delivery options",[1033,1672,1673,1674,1676],{},"Recipient is in the Peppol register but does not have the ",[996,1675,1338],{}," capability activated -- see section below",[1033,1678,1679],{},"Alternative delivery point or different Peppol ID -- see section below",[1012,1681,1682,1687,1690],{},[1033,1683,1684],{},[996,1685,1686],{},"Certificate expired / invalid",[1033,1688,1689],{},"Certificate of the receiving AP has expired",[1033,1691,1692],{},"The receiving AP must renew its certificate",[1012,1694,1695,1700,1703],{},[1033,1696,1697],{},[996,1698,1699],{},"Endpoint not reachable",[1033,1701,1702],{},"Operational issue at the receiving AP",[1033,1704,1705],{},"Contact recipient; cached lookup may provide a temporary solution",[1012,1707,1708,1713,1716],{},[1033,1709,1710,1712],{},[996,1711,1552],{}," timeout",[1033,1714,1715],{},"Recipient's SMP is not responding",[1033,1717,1718],{},"The receiving AP or its administrator must investigate the SMP",[1217,1720,1722],{"id":1721},"no-valid-delivery-options-recipient-only-registered-for-invoice-response","\"No valid delivery options\": recipient only registered for Invoice Response",[954,1724,1725,1726,1729,1730,1732,1733,1735],{},"A recipient can be findable on Peppol -- the NAPTR lookup and SMP query succeed -- and still be unable to receive invoices. The SMP publishes ",[976,1727,1728],{},"per document type"," a capability. Receiving invoices falls under ",[996,1731,1338],{},"; returning a business status (BIS Invoice Response 3.0) falls under the separate capability ",[996,1734,1358],{},". These are independent registrations.",[954,1737,1738,1739,1742,1743,1745,1746,1422,1748,1745,1750,1752,1753,1755,1756,1760],{},"If a recipient is registered on their Peppol ID ",[976,1740,1741],{},"exclusively"," for Invoice Response transaction 3.0 (",[996,1744,1358],{}," on ",[996,1747,1421],{},[996,1749,1338],{},[996,1751,1425],{},"), the sending AP finds no ",[996,1754,1338],{}," endpoint in the SMP. There is then no valid delivery path for an invoice, and the eConnect platform reports ",[976,1757,1758],{},[996,1759,1670],{}," when sending. The recipient can send an Invoice Response via that identifier, but cannot receive an invoice on it.",[1762,1763,1764],"e-card",{},[954,1765,1766,1769],{},[976,1767,1768],{},"Important",": this is not an error on the eConnect or sender side -- it is an accurate reflection of what the recipient has published in their own SMP.",[954,1771,1772],{},"Two solutions:",[1192,1774,1775,1781],{},[1195,1776,1777,1780],{},[976,1778,1779],{},"Alternative delivery point",": ask the customer to contact the recipient and ask via which channel (email or supplier portal) the invoice can be delivered.",[1195,1782,1783,1786,1787,1789],{},[976,1784,1785],{},"Different Peppol ID",": check whether the recipient has a second Peppol ID on which the invoice document type (",[996,1788,1338],{},") is registered. An organisation can register multiple identifiers with separate document type capabilities per identifier.",[954,1791,1792,1793,1796,1797,1183],{},"When in doubt, check which document types a recipient publishes via the ",[1173,1794,1504],{"href":1507,"rel":1795},[1177]," or programmatically via ",[996,1798,1552],{},[958,1800,1802],{"id":1801},"frequently-asked-questions","Frequently asked questions",[1804,1805,1806,1829,1845,1862],"e-accordion",{},[1807,1808,1811],"e-accordion-item",{"header":1809,"value":1810},"What is the difference between the Peppol Directory and the Peppol Lookup Service?","item-1",[954,1812,1813,1814,1817,1818,1821,1822,1825,1826,1183],{},"The Peppol Directory (",[1173,1815,1487],{"href":1485,"rel":1816},[1177],") is an asynchronous register that periodically fetches data from SMPs. It may lag behind the actual registration status and is therefore unreliable for reachability checks. The Peppol Lookup Service (",[1173,1819,1509],{"href":1507,"rel":1820},[1177],") queries the SMP directly and shows the current status. For troubleshooting, the Lookup Service is authoritative. Alternatives that also query the SMP directly: ",[1173,1823,1535],{"href":1533,"rel":1824},[1177]," and ",[1173,1827,1542],{"href":1540,"rel":1828},[1177],[1807,1830,1833],{"header":1831,"value":1832},"Why do I get 'No valid delivery options' when the recipient is on Peppol?","item-2",[954,1834,1835,1836,1838,1839,1841,1842,1844],{},"A recipient may be listed in the Peppol register but registered exclusively for Invoice Response (capability ",[996,1837,1358],{},") and not for receiving invoices (capability ",[996,1840,1338],{},"). There is then no valid delivery path for an invoice. Check via ",[996,1843,1552],{}," or the Peppol Lookup Service which capabilities are active, and contact the recipient for an alternative delivery point or a different Peppol ID.",[1807,1846,1849],{"header":1847,"value":1848},"How long does it take for a change in the SMP to become visible?","item-3",[954,1850,1851,1852,1825,1855,1858,1859,1861],{},"A change in the actual SMP registration takes effect with the next submission: the sending AP queries the SMP fresh for every submission. External, non-authoritative views such as the Peppol Directory (directory.peppol.eu) or peppolcheck.be may show the change later due to their own caching strategy and asynchronous fetching. Note the distinction: tools that query the SMP directly -- such as ",[1173,1853,1535],{"href":1533,"rel":1854},[1177],[1173,1856,1542],{"href":1540,"rel":1857},[1177]," -- always show the current status. For the authoritative status, the Peppol Lookup Service or a direct SMP query via ",[996,1860,1552],{}," is leading.",[1807,1863,1866],{"header":1864,"value":1865},"Can a recipient have multiple Peppol IDs?","item-4",[954,1867,1868,1869,1871,1872,1874],{},"Yes. An organisation can register multiple Participant Identifiers -- each on a different EAS scheme (for example KvK and VAT number). Per identifier, separate document type capabilities can be configured. If an invoice is rejected on one ID with ",[996,1870,1670],{},", it is worth checking whether the recipient has another Peppol ID with the ",[996,1873,1338],{}," capability activated.",[1876,1877],"hr",{},[1879,1880,1882],"e-button",{"to":43,"variant":1881},"link",[954,1883,1884],{},"More about Peppol ID and identifiers",[1886,1887,1888],"docs-related",{},[1446,1889,1890,1895,1899,1904],{},[1195,1891,1892],{},[1173,1893,1894],{"href":19},"What is Peppol and how does the network work?",[1195,1896,1897],{},[1173,1898,1182],{"href":43},[1195,1900,1901],{},[1173,1902,1903],{"href":47},"Registering on Peppol",[1195,1905,1906],{},[1173,1907,1908],{"href":28},"Status messages via Peppol",{"title":748,"searchDepth":749,"depth":749,"links":1910},[1911,1912,1913,1919,1920,1921,1922,1923,1927,1928,1931],{"id":960,"depth":749,"text":961},{"id":970,"depth":749,"text":971},{"id":1186,"depth":749,"text":1187,"children":1914},[1915,1917,1918],{"id":1219,"depth":1916,"text":1220},3,{"id":1235,"depth":1916,"text":1236},{"id":1267,"depth":1916,"text":1268},{"id":1300,"depth":749,"text":1301},{"id":1313,"depth":749,"text":1314},{"id":1433,"depth":749,"text":1434},{"id":1440,"depth":749,"text":1441},{"id":1470,"depth":749,"text":1471,"children":1924},[1925,1926],{"id":1513,"depth":1916,"text":1514},{"id":1556,"depth":1916,"text":1557},{"id":1581,"depth":749,"text":1582},{"id":1600,"depth":749,"text":1601,"children":1929},[1930],{"id":1721,"depth":1916,"text":1722},{"id":1801,"depth":749,"text":1802},"How Peppol finds the right recipient via SML, DNS NAPTR and SMP: step by step, including common error messages.",[1934,1935,1936,1937,1938,1939,1940,1941,1942,1943],"SMP Peppol","Participant Lookup Peppol","SML Peppol routing","DNS NAPTR Peppol","no valid delivery options Peppol","Peppol discovery chain","capability invoices Peppol","Participant Identifier EAS","activate organisation Peppol","Peppol registration fails","2026-07-09","docs",{"og_image":1947},"/images/og/docs-leren.png","TechArticle",{"title":31,"description":1932},"SMP and Participant Lookup explained | Peppol | eConnect","peppol/wat-is-peppol/smp-en-participant-lookup","Qa4bslFtOjboGLd36BWdlN3_LR4aqxGlyX1MOcsaT8U",[1954,1959,1964,1968,1973,1978,1982,1986,1991],{"id":1955,"path":1956,"stem":1957,"title":1958},"home/cs/index.md","/cs","cs/index","Domů",{"id":1960,"path":1961,"stem":1962,"title":1963},"home/de/index.md","/de","de/index","Home",{"id":1965,"path":1966,"stem":1967,"title":1963},"home/en/index.md","/en","en/index",{"id":1969,"path":1970,"stem":1971,"title":1972},"home/es/index.md","/es","es/index","Inicio",{"id":1974,"path":1975,"stem":1976,"title":1977},"home/fr/index.md","/fr","fr/index","Accueil",{"id":1979,"path":1980,"stem":1981,"title":1963},"home/it/index.md","/it","it/index",{"id":1983,"path":1984,"stem":1985,"title":1963},"home/nl/index.md","/nl","nl/index",{"id":1987,"path":1988,"stem":1989,"title":1990},"home/pl/index.md","/pl","pl/index","Strona główna",{"id":1992,"path":1993,"stem":1994,"title":1995},"home/sk/index.md","/sk","sk/index","Domov",[1997,2006,2014,2022,2030,2037,2045,2054,2061,2069,2075,2083,2090,2097,2113,2119,2124,2131,2137,2143,2149,2156,2162,2169,2177,2183,2191,2199,2207,2213,2218,2225,2231,2238,2245,2253,2259,2264,2273,2279,2285,2291,2297,2303,2310,2317,2321,2325,2332,2336,2342,2348,2353,2358,2364,2370,2381,2389,2397,2404,2410,2416,2427,2433,2438,2444,2449,2455,2461,2469,2475,2481,2488,2494,2500,2504,2510,2515,2521,2529,2533,2540,2546,2551,2555,2561,2568,2575,2582,2589,2594,2603,2609,2615,2621,2627,2634,2640,2646,2652,2659,2669,2675,2681,2686,2693,2698,2703,2707,2710,2714,2718,2722,2726,2729,2733,2738,2743,2747,2752,2758,2764,2770,2776,2782,2788,2794,2800,2806,2812,2818,2824,2830,2834,2840,2844],{"id":1998,"path":1999,"stem":2000,"title":2001,"description":2002,"icon":2003,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2004,"external_url":21,"navigation":357,"redirect":2005},"sections/en/1.solutions/20.sector-wholesale-distribution.md","/en/solutions/sector-wholesale-distribution","en/1.solutions/20.sector-wholesale-distribution","Wholesale and distribution","E-invoicing and invoice processing for wholesale and distribution. Multi-format support, Peppol connectivity and international routing.","box","industries","/en/industries/wholesale-and-distribution",{"id":2007,"path":2008,"stem":2009,"title":2010,"description":2011,"icon":2012,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2004,"external_url":21,"navigation":357,"redirect":2013},"sections/en/1.solutions/23.sector-manufacturing.md","/en/solutions/sector-manufacturing","en/1.solutions/23.sector-manufacturing","Manufacturing","E-invoicing and invoice processing for manufacturing and industry. Multi-format support, international routing and automated processing.","gear","/en/industries/manufacturing",{"id":2015,"path":2016,"stem":2017,"title":2018,"description":2019,"icon":2020,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2004,"external_url":21,"navigation":357,"redirect":2021},"sections/en/1.solutions/24.sector-retail-ecommerce.md","/en/solutions/sector-retail-ecommerce","en/1.solutions/24.sector-retail-ecommerce","Retail and e-commerce","E-invoicing and invoice processing for retail and e-commerce. High volumes of incoming invoices, Peppol for business suppliers.","shopping-cart","/en/industries/retail-and-ecommerce",{"id":2023,"path":2024,"stem":2025,"title":2026,"description":2027,"icon":2028,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2004,"external_url":21,"navigation":357,"redirect":2029},"sections/en/1.solutions/25.sector-business-services.md","/en/solutions/sector-business-services","en/1.solutions/25.sector-business-services","Business services","E-invoicing for business service providers. Send via Peppol or invoice portal, from your accounting package or API integration.","briefcase","/en/industries/business-services",{"id":2031,"path":2032,"stem":2033,"title":2034,"description":2035,"icon":79,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2004,"external_url":21,"navigation":357,"redirect":2036},"sections/en/1.solutions/30.sector-higher-education.md","/en/solutions/sector-higher-education","en/1.solutions/30.sector-higher-education","Hogescholen en universiteiten","E-facturatie voor hoger onderwijs. Peppol-compliant, NLCIUS, OIN-validatie en inkooporderkoppeling.","/nl/sectoren/hogescholen-en-universiteiten",{"id":2038,"path":2039,"stem":2040,"title":2041,"description":2042,"icon":2043,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2044,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/automatic-transformation.md","/en/solutions/automatic-transformation","en/1.solutions/automatic-transformation","Automatische transformatie","Automatische conversie tussen factuurformaten zoals UBL en XRechnung.","translate","ai-processing",{"id":2046,"path":2047,"stem":2048,"title":2049,"description":2050,"icon":2051,"image":2052,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2053,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/benefits-e-invoicing.md","/en/solutions/benefits-e-invoicing","en/1.solutions/benefits-e-invoicing","Benefits of e‑invoicing","Lower costs, faster payment and less fraud, with figures from practice.","thumbsup","/images/sfeer/sfeer-duo-monitor.jpg","smooth-e-invoicing",{"id":2055,"path":2056,"stem":2057,"title":2058,"description":2059,"icon":2060,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":34,"redirect":21},"sections/en/1.solutions/branches.md","/en/solutions/branches","en/1.solutions/branches","Branches","Sectorspecifieke e-facturatie voor de grootste branches en niches.","category",{"id":2062,"path":2063,"stem":2064,"title":2065,"description":2066,"icon":2067,"image":2068,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2053,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/e-invoicing.md","/en/solutions/e-invoicing","en/1.solutions/e-invoicing","What is e‑invoicing","XML invoice that software processes directly via Peppol, with routing and formats.","sending-invoice","/images/sfeer/sfeer-collega-greenroom-lach.jpg",{"id":2070,"path":2071,"stem":2072,"title":2073,"description":2074,"icon":433,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2044,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/e-ordering.md","/en/solutions/e-ordering","en/1.solutions/e-ordering","E‑ordering","Purchase-to-pay via Peppol: van order tot factuurmatching.",{"id":2076,"path":2077,"stem":2078,"title":2079,"description":2080,"icon":2081,"image":2082,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2053,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/e-procurement.md","/en/solutions/e-procurement","en/1.solutions/e-procurement","E‑procurement","Procurement from order to invoice, including matching via Peppol.","assignment-check","/images/sfeer/sfeer-developer-scherm-analyse.jpg",{"id":2084,"path":2085,"stem":2086,"title":2087,"description":2088,"icon":2089,"image":2052,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2044,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/email-classification.md","/en/solutions/email-classification","en/1.solutions/email-classification","E-mailclassificatie","Classificeert inkomende e-mails; alleen relevante documenten naar verwerking.","envelope",{"id":2091,"path":2092,"stem":2093,"title":2094,"description":2095,"icon":2096,"image":2082,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2044,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/hybrid-processing.md","/en/solutions/hybrid-processing","en/1.solutions/hybrid-processing","Hybride verwerking","E-facturen, PDF's en scans in een stroom, zonder handmatige triage.","workflow",{"id":2098,"path":2099,"stem":2100,"title":762,"description":2101,"icon":2067,"image":21,"columns":2102,"tabs":2106,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/index.md","/en/solutions","en/1.solutions/index","E-invoicing solutions for large organisations. Send at scale, automate processing and run sector-specific Peppol routes, on a single platform.",[2103,2104,2105],{"key":2053,"label":765},{"key":2044,"label":768},{"key":2004,"label":771},[2107,2109,2111],{"key":2053,"label":765,"link":2108},"/en/smooth-e-invoicing",{"key":2044,"label":768,"link":2110},"/en/ai-processing",{"key":2004,"label":771,"link":2112},"/en/industries",{"id":2114,"path":2115,"stem":2116,"title":2117,"description":2118,"icon":398,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2053,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/international-invoicing.md","/en/solutions/international-invoicing","en/1.solutions/international-invoicing","International invoicing","Multiple countries from one platform, with local formats and ViDA-ready.",{"id":2120,"path":2121,"stem":2122,"title":776,"description":2123,"icon":655,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2053,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/invoice-portal.md","/en/solutions/invoice-portal","en/1.solutions/invoice-portal","Send free e-invoices via Peppol. Create an account in minutes and start right away. Ideal for freelancers and small businesses.",{"id":2125,"path":2126,"stem":2127,"title":2128,"description":2129,"icon":2130,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":34,"redirect":21},"sections/en/1.solutions/invoice-processing.md","/en/solutions/invoice-processing","en/1.solutions/invoice-processing","Invoice processing","Process every invoice automatically: PDF, scan, email or e-invoice. From recognition through to posting in your financial software.","scan",{"id":2132,"path":2133,"stem":2134,"title":735,"description":2135,"icon":2012,"image":2136,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2053,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/multichannel.md","/en/solutions/multichannel","en/1.solutions/multichannel","All channels and formats from one integration: Peppol and more.","/images/sfeer/sfeer-trio-laptops.jpg",{"id":2138,"path":2139,"stem":2140,"title":812,"description":2141,"icon":21,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":34,"redirect":2142},"sections/en/1.solutions/peppol-access-point.md","/en/solutions/peppol-access-point","en/1.solutions/peppol-access-point","Redirect to the Peppol Access Point page.","/en/peppol/peppol-access-point",{"id":2144,"path":2145,"stem":2146,"title":815,"description":2147,"icon":21,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":34,"redirect":2148},"sections/en/1.solutions/peppol-smp.md","/en/solutions/peppol-smp","en/1.solutions/peppol-smp","Redirect to the Peppol section page.","/en/peppol/peppol-smp",{"id":2150,"path":2151,"stem":2152,"title":2153,"description":2154,"icon":2155,"image":2082,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2044,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/rule-based-enrichment.md","/en/solutions/rule-based-enrichment","en/1.solutions/rule-based-enrichment","Rule Based Enrichment","Verrijk factuurdata automatisch met stamgegevens en boekingscodes.","precision",{"id":2157,"path":2158,"stem":2159,"title":2160,"description":2161,"icon":2130,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2044,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/scan-and-recognize.md","/en/solutions/scan-and-recognize","en/1.solutions/scan-and-recognize","Scan & Herken","Stuur een PDF, scan of foto in en ontvang een gevalideerde e-factuur terug. De eConnect IDR herkent regels, leveranciers en administraties automatisch.",{"id":2163,"path":2164,"stem":2165,"title":706,"description":2166,"icon":2167,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2004,"external_url":21,"navigation":357,"redirect":2168},"sections/en/1.solutions/sector-accountancy.md","/en/solutions/sector-accountancy","en/1.solutions/sector-accountancy","Redirect to the industries page for accountancy.","calculations","/en/industries/accountancy",{"id":2170,"path":2171,"stem":2172,"title":2173,"description":2174,"icon":2175,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2004,"external_url":21,"navigation":357,"redirect":2176},"sections/en/1.solutions/sector-construction.md","/en/solutions/sector-construction","en/1.solutions/sector-construction","Construction and installation","Redirect to the industries page for construction and installation.","construction","/en/industries/construction",{"id":2178,"path":2179,"stem":2180,"title":685,"description":2181,"icon":79,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2004,"external_url":21,"navigation":357,"redirect":2182},"sections/en/1.solutions/sector-government.md","/en/solutions/sector-government","en/1.solutions/sector-government","Redirect to the industries page for government.","/en/industries/government",{"id":2184,"path":2185,"stem":2186,"title":2187,"description":2188,"icon":2189,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2004,"external_url":21,"navigation":357,"redirect":2190},"sections/en/1.solutions/sector-housing-associations.md","/en/solutions/sector-housing-associations","en/1.solutions/sector-housing-associations","Housing associations","Redirect to the industries page for housing associations.","housing-corporations","/en/industries/housing-associations",{"id":2192,"path":2193,"stem":2194,"title":2195,"description":2196,"icon":2197,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2004,"external_url":21,"navigation":357,"redirect":2198},"sections/en/1.solutions/sector-staffing-industry.md","/en/solutions/sector-staffing-industry","en/1.solutions/sector-staffing-industry","Staffing industry","Redirect to the industries page for staffing industry.","accounts","/en/industries/staffing-industry",{"id":2200,"path":2201,"stem":2202,"title":2203,"description":2204,"icon":2205,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2004,"external_url":21,"navigation":357,"redirect":2206},"sections/en/1.solutions/sector-transport.md","/en/solutions/sector-transport","en/1.solutions/sector-transport","Transport and logistics","Redirect to the industries page for transport and logistics.","speed","/en/industries/transport-and-logistics",{"id":2208,"path":2209,"stem":2210,"title":790,"description":2211,"icon":2212,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2053,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/software-integrations.md","/en/solutions/software-integrations","en/1.solutions/software-integrations","100+ integrations with accounting and ERP software; set up once.","hook",{"id":2214,"path":2215,"stem":2216,"title":787,"description":2147,"icon":21,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":21,"external_url":21,"navigation":34,"redirect":2217},"sections/en/1.solutions/supplier-onboarding.md","/en/solutions/supplier-onboarding","en/1.solutions/supplier-onboarding","/en/peppol/supplier-onboarding",{"id":2219,"path":2220,"stem":2221,"title":2222,"description":2223,"icon":2224,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2044,"external_url":21,"navigation":357,"redirect":21},"sections/en/1.solutions/validation-and-correction.md","/en/solutions/validation-and-correction","en/1.solutions/validation-and-correction","Validatie en correctie","Valideert e-facturen tegen landsregels en corrigeert veelvoorkomende fouten.","edit",{"id":2226,"path":2227,"stem":2228,"title":12,"description":2229,"icon":17,"image":21,"columns":21,"tabs":21,"nav_column":21,"nav_tab":2230,"external_url":21,"navigation":357,"redirect":21},"sections/en/2.peppol/1.what-is-peppol.md","/en/peppol/what-is-peppol","en/2.peppol/1.what-is-peppol","Peppol is the secure international network for e-invoices, orders and status messages. 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