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All rights reserved.",{},"/en/settings",{"description":649},"en/settings","WEQ4qT3y_0itGXSQasjrX3_o5unwpfXobFSFaaR_o98",{"id":848,"title":352,"auth":15,"body":849,"canonical":15,"description":1291,"extension":658,"icon":15,"image":15,"keywords":1292,"last_reviewed":1300,"last_updated":1301,"layout":1302,"listed":39,"meta":1303,"nav_column":15,"nav_tab":15,"navigation":16,"no_index":39,"path":353,"redirect":15,"schema_type":1305,"search_boost":15,"seo":1306,"seo_description":15,"seo_title":15,"show_chat":16,"stem":354,"translationKey":1307,"__hash__":1308},"developers/en/5.docs/3.developers/3.api/3.invoices/4.receive-response.md",{"type":646,"value":850,"toc":1282},[851,856,860,865,868,871,892,896,902,911,964,975,979,982,988,991,995,998,1100,1114,1118,1125,1128,1134,1138,1141,1175,1179,1223,1226,1229,1241,1278],[852,853,855],"h1",{"id":854},"receive-an-invoice-response","Receive an Invoice Response",[857,858,859],"p",{},"When a recipient reports the status of your invoice via an Invoice Response (status message), the PSB sends a notification to your webhook. This way, as a sender, you know whether an invoice has been approved, rejected, or whether the recipient needs additional information. This article describes how to receive and process those notifications.",[861,862,864],"h2",{"id":863},"how-does-it-work","How does it work?",[857,866,867],{},"After sending an invoice, the recipient can send status messages back via the Peppol network. The PSB automatically links each incoming Invoice Response to your original invoice and publishes a webhook event.",[857,869,870],{},"The flow:",[872,873,874,878,881,884],"ol",{},[875,876,877],"li",{},"You send an invoice via the PSB",[875,879,880],{},"The recipient processes the invoice and sends an Invoice Response",[875,882,883],{},"The PSB receives the response message and links it to your invoice",[875,885,886,887,891],{},"Your webhook receives an ",[888,889,890],"code",{},"InvoiceResponseReceived"," event",[861,893,895],{"id":894},"configure-your-webhook","Configure your webhook",[857,897,898,899,901],{},"Register a hook on the ",[888,900,890],{}," topic:",[903,904,909],"pre",{"className":905,"code":907,"language":908},[906],"language-text","POST /api/v1/hook\n","text",[888,910,907],{"__ignoreMap":649},[903,912,916],{"className":913,"code":914,"language":915,"meta":649,"style":649},"language-json shiki shiki-themes github-light github-dark","{\n  \"action\": \"https://mijn-systeem.nl/webhook/responses#mijnSecretKey\",\n  \"topics\": [\"InvoiceResponseReceived\"]\n}\n","json",[888,917,918,927,943,958],{"__ignoreMap":649},[919,920,923],"span",{"class":921,"line":922},"line",1,[919,924,926],{"class":925},"sVt8B","{\n",[919,928,929,933,936,940],{"class":921,"line":650},[919,930,932],{"class":931},"sj4cs","  \"action\"",[919,934,935],{"class":925},": ",[919,937,939],{"class":938},"sZZnC","\"https://mijn-systeem.nl/webhook/responses#mijnSecretKey\"",[919,941,942],{"class":925},",\n",[919,944,946,949,952,955],{"class":921,"line":945},3,[919,947,948],{"class":931},"  \"topics\"",[919,950,951],{"class":925},": [",[919,953,954],{"class":938},"\"InvoiceResponseReceived\"",[919,956,957],{"class":925},"]\n",[919,959,961],{"class":921,"line":960},4,[919,962,963],{"class":925},"}\n",[857,965,966,967,970,971,974],{},"The webhook payload contains the ",[888,968,969],{},"documentId"," of the original invoice and the ",[888,972,973],{},"responseDocumentId"," of the Invoice Response message.",[861,976,978],{"id":977},"download-the-invoice-response","Download the Invoice Response",[857,980,981],{},"Retrieve the full Invoice Response message via the API:",[903,983,986],{"className":984,"code":985,"language":908},[906],"GET /api/v1/{partyId}/salesInvoice/{documentId}/response/{responseDocumentId}/download HTTP/1.1\nHost: psb.econnect.eu\nAuthorization: Bearer {access_token}\n",[888,987,985],{"__ignoreMap":649},[857,989,990],{},"The message contains the status code, any clarification codes and an optional note from the recipient.",[861,992,994],{"id":993},"interpreting-status-codes","Interpreting status codes",[857,996,997],{},"The received status code indicates what stage the invoice is at with the recipient:",[999,1000,1001,1017],"table",{},[1002,1003,1004],"thead",{},[1005,1006,1007,1011,1014],"tr",{},[1008,1009,1010],"th",{},"Code",[1008,1012,1013],{},"Name",[1008,1015,1016],{},"What does this mean for you as a sender?",[1018,1019,1020,1035,1048,1061,1074,1087],"tbody",{},[1005,1021,1022,1029,1032],{},[1023,1024,1025],"td",{},[1026,1027,1028],"strong",{},"AB",[1023,1030,1031],{},"Acknowledge",[1023,1033,1034],{},"Invoice has been received and is readable",[1005,1036,1037,1042,1045],{},[1023,1038,1039],{},[1026,1040,1041],{},"IP",[1023,1043,1044],{},"In Process",[1023,1046,1047],{},"Invoice is being processed, no verdict yet",[1005,1049,1050,1055,1058],{},[1023,1051,1052],{},[1026,1053,1054],{},"UQ",[1023,1056,1057],{},"Under Query",[1023,1059,1060],{},"The recipient has questions, action needed",[1005,1062,1063,1068,1071],{},[1023,1064,1065],{},[1026,1066,1067],{},"RE",[1023,1069,1070],{},"Rejected",[1023,1072,1073],{},"Invoice has been rejected, correct and resend",[1005,1075,1076,1081,1084],{},[1023,1077,1078],{},[1026,1079,1080],{},"AP",[1023,1082,1083],{},"Accepted",[1023,1085,1086],{},"Invoice has been approved, payment will follow",[1005,1088,1089,1094,1097],{},[1023,1090,1091],{},[1026,1092,1093],{},"PD",[1023,1095,1096],{},"Fully Paid",[1023,1098,1099],{},"Invoice has been paid",[857,1101,1102,1103,1105,1106,1108,1109,1113],{},"For the ",[1026,1104,1054],{}," and ",[1026,1107,1067],{}," statuses, it is important to read the Reason code and Action code that were sent along. These indicate what is wrong and what action the recipient expects from you. See the article ",[1110,1111,1112],"a",{"href":349},"Send an Invoice Response"," for a full overview of all Reason and Action codes.",[861,1115,1117],{"id":1116},"requirements-for-receiving-responses","Requirements for receiving responses",[857,1119,1120,1121,1124],{},"To receive Invoice Responses as a sender, your organisation must be registered in the Peppol SMP with the ",[888,1122,1123],{},"invoiceResponse"," capability. Without this registration, the recipient's Access Point cannot deliver the response message.",[857,1126,1127],{},"Check and activate the capability:",[903,1129,1132],{"className":1130,"code":1131,"language":908},[906],"PUT /api/v1/peppol/config HTTP/1.1\nHost: psb.econnect.eu\nAuthorization: Bearer {access_token}\nContent-Type: application/json\n\n{\n  \"invoiceResponse\": {\n    \"state\": \"on\"\n  }\n}\n",[888,1133,1131],{"__ignoreMap":649},[861,1135,1137],{"id":1136},"processing-in-your-own-system","Processing in your own system",[857,1139,1140],{},"Some recommendations for processing Invoice Responses:",[1142,1143,1144,1153,1159,1169],"ul",{},[875,1145,1146,1149,1150,1152],{},[1026,1147,1148],{},"Link to the invoice",": use the ",[888,1151,969],{}," from the payload to link the response to the correct invoice in your own records.",[875,1154,1155,1158],{},[1026,1156,1157],{},"Display the status",": make the invoice status visible to your users. An \"approved\" or \"rejected\" indicator prevents unnecessary follow-up queries.",[875,1160,1161,1164,1165,1168],{},[1026,1162,1163],{},"Respond to rejections",": with status RE, it is common practice to correct the invoice and send a new version. Note: use a new ",[888,1166,1167],{},"X-EConnect-DocumentId"," for this, as it is a new document.",[875,1170,1171,1174],{},[1026,1172,1173],{},"Keep the audit trail",": store every received Invoice Response as part of the invoice history.",[861,1176,1178],{"id":1177},"frequently-asked-questions","Frequently asked questions",[1180,1181,1182,1199,1210],"e-accordion",{},[1183,1184,1187],"e-accordion-item",{"header":1185,"value":1186},"Which webhook and fields do I use to receive an Invoice Response?","item-1",[857,1188,1189,1190,1192,1193,1195,1196,1198],{},"Register a hook on the topic ",[888,1191,890],{},". The payload contains the ",[888,1194,969],{}," of your originally sent invoice and the ",[888,1197,973],{}," of the status message. This allows you to link the response in your system to the correct sales invoice.",[1183,1200,1203],{"header":1201,"value":1202},"How do I retrieve the full Invoice Response XML?","item-2",[857,1204,1205,1206,1209],{},"Use ",[888,1207,1208],{},"GET /api/v1/{partyId}/salesInvoice/{documentId}/response/{responseDocumentId}/download"," with the documentId of the invoice and the responseDocumentId from the webhook. The message contains the status code and any clarification information from the recipient.",[1183,1211,1214],{"header":1212,"value":1213},"What should I do when the status is RE and why a new X-EConnect-DocumentId?","item-3",[857,1215,1216,1217,1219,1220,1222],{},"With ",[888,1218,1067],{}," (Rejected), you need to correct the invoice and resend it; the Reason and Action codes indicate what is wrong. For the new version, use a new ",[888,1221,1167],{},", because it is a new document and idempotency works per documentId.",[1224,1225],"hr",{},[857,1227,1228],{},"Invoice Responses are optional in the Peppol network. Not every recipient sends them. 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Monthly news about Peppol, e-invoicing, regulations and product updates delivered straight to your inbox.",{"id":2037,"path":1467,"stem":2038,"title":669,"description":2039,"icon":2040,"image":15,"columns":15,"tabs":15,"nav_column":15,"nav_tab":15,"external_url":15,"navigation":39,"redirect":15},"sections/en/ai-processing/index.md","en/ai-processing/index","AI processing by eConnect: automatic handling of incoming e-invoices, PDFs and scans with recognition, posting suggestions and order matching.","brain",{"id":2042,"path":2043,"stem":2044,"title":2045,"description":2046,"icon":15,"image":15,"columns":15,"tabs":15,"nav_column":15,"nav_tab":15,"external_url":15,"navigation":39,"redirect":2047},"sections/en/algemene-voorwaarden/index.md","/en/algemene-voorwaarden","en/algemene-voorwaarden/index","Terms and Conditions","Redirect from Dutch slug to English terms.","/en/terms-and-conditions",{"id":2049,"path":2050,"stem":2051,"title":782,"description":2052,"icon":15,"image":15,"columns":15,"tabs":15,"nav_column":15,"nav_tab":15,"external_url":15,"navigation":39,"redirect":783},"sections/en/api-reference/index.md","/en/api-reference","en/api-reference/index","Redirected to the full interactive API Reference.",{"id":2054,"path":2055,"stem":2056,"title":818,"description":2057,"icon":15,"image":15,"columns":15,"tabs":15,"nav_column":15,"nav_tab":15,"external_url":15,"navigation":39,"redirect":15},"sections/en/disclaimer/index.md","/en/disclaimer","en/disclaimer/index","Disclaimer of eConnect regarding use of econnect.eu, liability, external links, and intellectual property.",{"id":2059,"path":1526,"stem":2060,"title":610,"description":2061,"icon":1525,"image":15,"columns":15,"tabs":15,"nav_column":1360,"nav_tab":15,"external_url":15,"navigation":16,"redirect":15},"sections/en/industries/accountancy/index.md","en/industries/accountancy/index","E-invoicing for accounting and bookkeeping firms. 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Peppol BIS and EN 16931 for multi-country chains, plus sector formats such as DICO where required.",{"id":2070,"path":1540,"stem":2071,"title":589,"description":2072,"icon":1391,"image":15,"columns":15,"tabs":15,"nav_column":1360,"nav_tab":15,"external_url":15,"navigation":16,"redirect":15},"sections/en/industries/government/index.md","en/industries/government/index","E-invoicing for government organisations. Peppol BIS for B2G, multi-country public sector, ISAE 3402 certified — including the Dutch Central Government Access Point.",{"id":2074,"path":1548,"stem":2075,"title":1545,"description":2076,"icon":1547,"image":15,"columns":15,"tabs":15,"nav_column":1360,"nav_tab":15,"external_url":15,"navigation":16,"redirect":15},"sections/en/industries/housing-associations/index.md","en/industries/housing-associations/index","E-invoicing for housing associations. 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High volumes of incoming invoices, Peppol for B2B suppliers.",{"id":2089,"path":1556,"stem":2090,"title":1553,"description":2091,"icon":2092,"image":15,"columns":15,"tabs":15,"nav_column":1360,"nav_tab":15,"external_url":15,"navigation":16,"redirect":15},"sections/en/industries/staffing-industry/index.md","en/industries/staffing-industry/index","E-invoicing for the staffing industry. E-timecards via Peppol in SETU format, timecard-to-invoice automation.","tie",{"id":2094,"path":1564,"stem":2095,"title":1561,"description":2096,"icon":2097,"image":15,"columns":15,"tabs":15,"nav_column":1360,"nav_tab":15,"external_url":15,"navigation":16,"redirect":15},"sections/en/industries/transport-and-logistics/index.md","en/industries/transport-and-logistics/index","E-invoicing for transport and logistics. 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