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knowledge base","/en/docs/knowledge/peppol",{"label":713,"url":714},"What is Peppol?","/en/docs/knowledge/peppol/what-is-peppol/peppol-explained",{"label":716,"url":717},"Peppol Access Point","/peppol/peppol-access-point",{"label":719,"url":720},"Peppol SMP","/peppol/peppol-smp",{"label":722,"url":723},"E-procurement","/solutions/e-procurement",{"label":12,"url":725},"/en/docs/knowledge/document-formats",{"heading":563,"links":727},[728,731,734,737,740,743,746,749,752,755],{"label":729,"url":730},"One API, all networks","/partners/one-api-all-networks",{"label":732,"url":733},"Compliance as managed service","/partners/compliance-managed-service",{"label":735,"url":736},"Live within a month","/partners/live-within-a-month",{"label":738,"url":739},"Availability and scale","/partners/availability-scale",{"label":741,"url":742},"Compare partner models","/partners/become-partner",{"label":744,"url":745},"The partner 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conditions","/terms-and-conditions",{"label":818,"url":819},"Disclaimer","/disclaimer",[821,825,829,833,837],{"icon":822,"url":823,"label":824},"linkedin","https://www.linkedin.com/company/econnect-international/","LinkedIn",{"icon":826,"url":827,"label":828},"instagram","https://www.instagram.com/econnect_bv","Instagram",{"icon":830,"url":831,"label":832},"tiktok","https://www.tiktok.com/@econnect_bv","TikTok",{"icon":834,"url":835,"label":836},"x","https://x.com/eConnect_BV","X",{"icon":838,"url":839,"label":840},"facebook","https://www.facebook.com/theinvoicingcompany/","Facebook","© {year} eConnect. All rights reserved.",{},"/en/settings",{"description":649},"en/settings","WEQ4qT3y_0itGXSQasjrX3_o5unwpfXobFSFaaR_o98",{"id":848,"title":306,"auth":15,"body":849,"canonical":15,"description":1989,"extension":658,"icon":15,"image":15,"keywords":1990,"last_reviewed":1999,"last_updated":2000,"layout":2001,"listed":39,"meta":2002,"nav_column":15,"nav_tab":15,"navigation":16,"no_index":39,"path":307,"redirect":15,"schema_type":2004,"search_boost":15,"seo":2005,"seo_description":15,"seo_title":15,"show_chat":16,"stem":308,"translationKey":2006,"__hash__":2007},"developers/en/5.docs/3.developers/3.api/2.hooks/1.configure-webhooks.md",{"type":646,"value":850,"toc":1967},[851,856,860,865,868,872,886,889,899,902,956,965,970,984,1022,1025,1033,1037,1174,1178,1190,1196,1260,1275,1288,1292,1299,1305,1309,1312,1332,1336,1343,1347,1350,1378,1382,1385,1417,1421,1427,1434,1440,1447,1452,1456,1463,1466,1537,1546,1549,1568,1574,1578,1585,1643,1651,1655,1658,1765,1769,1790,1793,1823,1827,1860,1864,1898,1901,1907,1919,1963],[852,853,855],"h1",{"id":854},"configure-and-secure-webhooks","Configure and secure webhooks",[857,858,859],"p",{},"Webhooks are the primary way to receive real-time notifications from the PSB. For every relevant event (an invoice received, a status change, a delivery confirmation) the PSB sends an HTTP POST request to your endpoint with the details of the event.",[861,862,864],"h2",{"id":863},"how-do-webhooks-work-in-the-psb","How do webhooks work in the PSB?",[857,866,867],{},"You register a webhook (a \"hook\") in the PSB with a URL and a topic. The PSB then sends all events for that topic to your URL. Each event contains the relevant data as a JSON payload.",[861,869,871],{"id":870},"creating-a-webhook","Creating a webhook",[873,874,876],"callout",{"type":875},"info",[857,877,878,882,883,885],{},[879,880,881],"strong",{},"No UI available",": it is currently not possible to configure a hook via the platform user interface. Hooks are set up via the API or via eConnect support. A hook self-service UI is on the roadmap (planned for Q4 2026) and will be part of ",[879,884,656],{}," (Platform 2.0): users will then be able to create, edit and delete hooks themselves. Until then, no step-by-step how-to article for manual hook configuration via the API is planned.",[857,887,888],{},"Register a hook via the API:",[890,891,896],"pre",{"className":892,"code":894,"language":895},[893],"language-text","POST /api/v1/hook\n","text",[897,898,894],"code",{"__ignoreMap":649},[857,900,901],{},"The main configuration elements:",[903,904,905,918],"table",{},[906,907,908],"thead",{},[909,910,911,915],"tr",{},[912,913,914],"th",{},"Field",[912,916,917],{},"Description",[919,920,921,932,946],"tbody",{},[909,922,923,929],{},[924,925,926],"td",{},[879,927,928],{},"url",[924,930,931],{},"The HTTPS endpoint where the PSB sends events to",[909,933,934,939],{},[924,935,936],{},[879,937,938],{},"topic",[924,940,941,942,945],{},"The type of event you want to listen for (e.g. ",[897,943,944],{},"InvoiceReceived",")",[909,947,948,953],{},[924,949,950],{},[879,951,952],{},"secret",[924,954,955],{},"A secret key for HMAC signature verification",[873,957,959],{"type":958},"warning",[857,960,961,964],{},[879,962,963],{},"Note",": avoid rapidly deleting and recreating hooks for the same partyId and topic. Due to race conditions in task processing, this can temporarily result in no active hook, causing events not to be delivered. Wait briefly after deleting a hook before creating a new one, or use an update instead of delete + create.",[966,967,969],"h3",{"id":968},"adding-a-topic-to-an-existing-hook","Adding a topic to an existing hook",[857,971,972,973,975,976,979,980,983],{},"Want to add an extra topic (e.g. ",[897,974,944],{},") to an existing hook? Update the existing webhook configuration via the regular ",[897,977,978],{},"/hook"," API so that the desired topic is included in the ",[897,981,982],{},"topics"," array:",[890,985,989],{"className":986,"code":987,"language":988,"meta":649,"style":649},"language-json shiki shiki-themes github-light github-dark","{\n  \"topics\": [\"InvoiceReceived\"]\n}\n","json",[897,990,991,1000,1016],{"__ignoreMap":649},[992,993,996],"span",{"class":994,"line":995},"line",1,[992,997,999],{"class":998},"sVt8B","{\n",[992,1001,1002,1006,1009,1013],{"class":994,"line":650},[992,1003,1005],{"class":1004},"sj4cs","  \"topics\"",[992,1007,1008],{"class":998},": [",[992,1010,1012],{"class":1011},"sZZnC","\"InvoiceReceived\"",[992,1014,1015],{"class":998},"]\n",[992,1017,1019],{"class":994,"line":1018},3,[992,1020,1021],{"class":998},"}\n",[857,1023,1024],{},"Update the existing hook instead of deleting and recreating it. Deleting and recreating introduces a race condition where events may temporarily not be delivered (see the warning above).",[873,1026,1027],{"type":958},[857,1028,1029,1032],{},[879,1030,1031],{},"Not self-service for non-technical customers."," Adding a topic to an existing hook is a technical operation: the person performing it must know where the webhook should go (the endpoint URL) and understand what a webhook is. A non-technical customer typically cannot do this independently. Involve someone with technical knowledge (customer IT or eConnect support).",[966,1034,1036],{"id":1035},"commonly-used-topics","Commonly used topics",[903,1038,1039,1049],{},[906,1040,1041],{},[909,1042,1043,1046],{},[912,1044,1045],{},"Topic",[912,1047,1048],{},"When",[919,1050,1051,1060,1070,1080,1090,1104,1114,1124,1134,1144,1154,1164],{},[909,1052,1053,1057],{},[924,1054,1055],{},[897,1056,944],{},[924,1058,1059],{},"A purchase invoice has been received",[909,1061,1062,1067],{},[924,1063,1064],{},[897,1065,1066],{},"InvoiceReceivedError",[924,1068,1069],{},"A purchase invoice was rejected by the PSB (technical error)",[909,1071,1072,1077],{},[924,1073,1074],{},[897,1075,1076],{},"InvoiceSent",[924,1078,1079],{},"A sales invoice has been sent successfully",[909,1081,1082,1087],{},[924,1083,1084],{},[897,1085,1086],{},"InvoiceSentRetry",[924,1088,1089],{},"A retry attempt has started",[909,1091,1092,1097],{},[924,1093,1094],{},[897,1095,1096],{},"InvoiceSentError",[924,1098,1099,1100,1103],{},"Not delivered after all retries (or direct 4xx); no further retries. This is ",[879,1101,1102],{},"technical non-delivery",", not a business rejection by the recipient. A business rejection (e.g. \"invoice incorrect\") goes via MLS Reject or Invoice Response, not via this topic",[909,1105,1106,1111],{},[924,1107,1108],{},[897,1109,1110],{},"InvoiceResponseReceived",[924,1112,1113],{},"An Invoice Response (status message) has been received",[909,1115,1116,1121],{},[924,1117,1118],{},[897,1119,1120],{},"InvoiceResponseSent",[924,1122,1123],{},"An Invoice Response has been successfully sent to the supplier",[909,1125,1126,1131],{},[924,1127,1128],{},[897,1129,1130],{},"InvoiceResponseSentRetry",[924,1132,1133],{},"Temporary error while sending an Invoice Response; a retry follows",[909,1135,1136,1141],{},[924,1137,1138],{},[897,1139,1140],{},"InvoiceResponseSentError",[924,1142,1143],{},"An Invoice Response could not be delivered",[909,1145,1146,1151],{},[924,1147,1148],{},[897,1149,1150],{},"MessageLevelStatusReceived",[924,1152,1153],{},"An MLS status message has been received from the sending party",[909,1155,1156,1161],{},[924,1157,1158],{},[897,1159,1160],{},"MessageLevelStatusSent",[924,1162,1163],{},"An MLS status message has been sent successfully",[909,1165,1166,1171],{},[924,1167,1168],{},[897,1169,1170],{},"OrderReceived",[924,1172,1173],{},"A purchase order has been received",[861,1175,1177],{"id":1176},"message-level-status-mls","Message Level Status (MLS)",[857,1179,1180,1181,1184,1185,1189],{},"MLS (Message Level Status) is the successor to the older MLR and provides the sending party with feedback on the receipt and processing of a document. MLS is not enabled by default and must be configured per party via the ",[897,1182,1183],{},"reviews"," capability in the ",[1186,1187,1188],"a",{"href":440},"SMP configuration",". Once MLS is enabled, the PSB handles it automatically: as the receiving Service Provider, the PSB sends an MLS message back to the sender after receipt and delivery.",[857,1191,1192,1193,1195],{},"When you send documents via the PSB yourself, you receive MLS feedback from the receiving party as a webhook event on the topic ",[897,1194,1150],{},". The payload includes:",[903,1197,1198,1206],{},[906,1199,1200],{},[909,1201,1202,1204],{},[912,1203,914],{},[912,1205,917],{},[919,1207,1208,1218,1228,1250],{},[909,1209,1210,1215],{},[924,1211,1212],{},[897,1213,1214],{},"documentId",[924,1216,1217],{},"Unique ID of the MLS message",[909,1219,1220,1225],{},[924,1221,1222],{},[897,1223,1224],{},"refToDocumentId",[924,1226,1227],{},"ID of the original document",[909,1229,1230,1235],{},[924,1231,1232],{},[897,1233,1234],{},"details.statusCode",[924,1236,1237,1238,1241,1242,1245,1246,1249],{},"Peppol status: ",[897,1239,1240],{},"AP"," (accepted), ",[897,1243,1244],{},"RE"," (rejected), ",[897,1247,1248],{},"AB"," (acknowledged)",[909,1251,1252,1257],{},[924,1253,1254],{},[897,1255,1256],{},"details.description",[924,1258,1259],{},"Explanation from the receiver",[857,1261,1262,1263,1266,1267,1270,1271,1274],{},"To receive MLS messages, the Peppol hook must contain the ",[897,1264,1265],{},"mlsType"," field. The possible values are ",[897,1268,1269],{},"ALWAYS_SEND"," (always send MLS back) and ",[897,1272,1273],{},"FAILURE_ONLY"," (only on rejections).",[1276,1277,1278],"blockquote",{},[857,1279,1280,1283,1284,1287],{},[879,1281,1282],{},"Tip",": you can retrieve the full MLS document via ",[897,1285,1286],{},"GET /api/v1-beta/{partyId}/generic/{documentId}/download",", but the webhook payload usually contains sufficient information.",[861,1289,1291],{"id":1290},"securing-webhooks-with-hmac","Securing webhooks with HMAC",[857,1293,1294,1295,1298],{},"The PSB secures all webhook deliveries with ",[879,1296,1297],{},"HMAC SHA256 signatures",". With every request the PSB sends the header:",[890,1300,1303],{"className":1301,"code":1302,"language":895},[893],"X-EConnect-Signature: sha256={signature}\n",[897,1304,1302],{"__ignoreMap":649},[966,1306,1308],{"id":1307},"implementing-verification","Implementing verification",[857,1310,1311],{},"To verify the signature:",[1313,1314,1315,1319,1322,1329],"ol",{},[1316,1317,1318],"li",{},"Take the raw JSON payload of the request.",[1316,1320,1321],{},"Calculate the HMAC SHA256 hash using your secret key (the same one you provided when creating the hook).",[1316,1323,1324,1325,1328],{},"Compare your calculated hash with the value in the ",[897,1326,1327],{},"X-EConnect-Signature"," header.",[1316,1330,1331],{},"If they match, the request is authentic.",[966,1333,1335],{"id":1334},"replay-attack-prevention","Replay attack prevention",[857,1337,1338,1339,1342],{},"Also check the ",[897,1340,1341],{},"sentOn"," field in the payload. If this timestamp is older than 5 minutes, reject the request. This prevents replay attacks where an intercepted request is replayed at a later time.",[966,1344,1346],{"id":1345},"additional-security-options","Additional security options",[857,1348,1349],{},"In addition to HMAC verification, the PSB offers extra security layers:",[1351,1352,1353,1366,1372],"ul",{},[1316,1354,1355,1358,1359,1362,1363,945],{},[879,1356,1357],{},"IP whitelisting",": restrict incoming requests to the PSB production IPs (",[897,1360,1361],{},"104.40.188.59"," and ",[897,1364,1365],{},"104.47.148.207",[1316,1367,1368,1371],{},[879,1369,1370],{},"OAuth webhook authentication",": the PSB can authenticate with your endpoint using OAuth2 credentials",[1316,1373,1374,1377],{},[879,1375,1376],{},"Mutual SSL",": use client certificates for mutual TLS authentication",[861,1379,1381],{"id":1380},"priority-order","Priority order",[857,1383,1384],{},"If you have multiple hooks configured, the PSB determines which hook is used based on:",[1313,1386,1387,1393,1399,1410],{},[1316,1388,1389,1392],{},[879,1390,1391],{},"PartyId-level hooks"," take precedence over environment-level hooks",[1316,1394,1395,1398],{},[879,1396,1397],{},"Specific topics"," take precedence over wildcards",[1316,1400,1401,1402,1405,1406,1409],{},"If multiple hooks with filters match the same topic: the ",[879,1403,1404],{},"longest filter"," (by character count) wins -- for example, a filter with an extra ",[897,1407,1408],{},"&&"," clause wins over a shorter filter without that clause. This prevents duplicate delivery without requiring filters to be mutually exclusive.",[1316,1411,1412,1413,1416],{},"At equal priority: ",[879,1414,1415],{},"hook-id"," as tiebreaker",[861,1418,1420],{"id":1419},"https-inbound-hooks","HTTPS inbound hooks",[857,1422,1423,1424,1426],{},"Not every system can expose a webhook endpoint for incoming traffic. Think of on-premise ERP systems or secured networks without inbound internet connectivity. For these situations the PSB offers ",[879,1425,1420],{},".",[857,1428,1429,1430,1433],{},"Instead of the PSB sending an event to your URL, you reverse the flow: the PSB pushes documents to an internal endpoint using the provided credentials. You configure the action with the ",[897,1431,1432],{},"httpsin://"," protocol:",[890,1435,1438],{"className":1436,"code":1437,"language":895},[893],"httpsin://user:pass@inbound?token=$token$\n",[897,1439,1437],{"__ignoreMap":649},[857,1441,1442,1443,1446],{},"The PSB uses the specified username and password to deliver the document. The ",[897,1444,1445],{},"$token$"," placeholder is automatically replaced by the document token.",[873,1448,1449],{"type":875},[857,1450,1451],{},"HTTPS inbound hooks are specifically designed for environments where the regular webhook API does not work because inbound internet traffic is not possible. In all other cases, standard webhooks are the recommended approach.",[861,1453,1455],{"id":1454},"hook-filters","Hook filters",[857,1457,1458,1459,1462],{},"By default a hook triggers on every event for the configured topic. With ",[879,1460,1461],{},"filters"," you can refine this, so a hook only fires when the event meets a specific condition.",[857,1464,1465],{},"Filters use lambda expression syntax. You add the filter as a property on the hook configuration:",[890,1467,1469],{"className":986,"code":1468,"language":988,"meta":649,"style":649},"{\n  \"topic\": \"InvoiceReceived\",\n  \"url\": \"https://jouw-endpoint.nl/webhook\",\n  \"filter\": \"sender == \\\"0106:12345678\\\" && verdict.StartsWith(\\\"acc\\\")\"\n}\n",[897,1470,1471,1475,1488,1500,1532],{"__ignoreMap":649},[992,1472,1473],{"class":994,"line":995},[992,1474,999],{"class":998},[992,1476,1477,1480,1483,1485],{"class":994,"line":650},[992,1478,1479],{"class":1004},"  \"topic\"",[992,1481,1482],{"class":998},": ",[992,1484,1012],{"class":1011},[992,1486,1487],{"class":998},",\n",[992,1489,1490,1493,1495,1498],{"class":994,"line":1018},[992,1491,1492],{"class":1004},"  \"url\"",[992,1494,1482],{"class":998},[992,1496,1497],{"class":1011},"\"https://jouw-endpoint.nl/webhook\"",[992,1499,1487],{"class":998},[992,1501,1503,1506,1508,1511,1514,1517,1519,1522,1524,1527,1529],{"class":994,"line":1502},4,[992,1504,1505],{"class":1004},"  \"filter\"",[992,1507,1482],{"class":998},[992,1509,1510],{"class":1011},"\"sender == ",[992,1512,1513],{"class":1004},"\\\"",[992,1515,1516],{"class":1011},"0106:12345678",[992,1518,1513],{"class":1004},[992,1520,1521],{"class":1011}," && verdict.StartsWith(",[992,1523,1513],{"class":1004},[992,1525,1526],{"class":1011},"acc",[992,1528,1513],{"class":1004},[992,1530,1531],{"class":1011},")\"\n",[992,1533,1535],{"class":994,"line":1534},5,[992,1536,1021],{"class":998},[857,1538,1539,1540,1542,1543,1545],{},"In this example the hook only triggers if the sender is ",[897,1541,1516],{}," and the verdict starts with ",[897,1544,1526],{}," (accepted).",[857,1547,1548],{},"Common use cases:",[1351,1550,1551,1557,1560],{},[1316,1552,1553,1554,945],{},"Only trigger on rejections (",[897,1555,1556],{},"verdict.StartsWith(\"rej\")",[1316,1558,1559],{},"Filter by a specific sender or recipient",[1316,1561,1562,1563,1362,1565],{},"Combine multiple conditions with ",[897,1564,1408],{},[897,1566,1567],{},"||",[873,1569,1571],{"type":1570},"tip",[857,1572,1573],{},"Filters are useful when you have multiple hooks on the same topic, but each system should only receive relevant events. This prevents unnecessary processing.",[861,1575,1577],{"id":1576},"wildcard-topics","Wildcard topics",[857,1579,1580,1581,1584],{},"In addition to specific topics you can also use ",[879,1582,1583],{},"wildcard patterns"," to capture multiple event types with a single hook.",[903,1586,1587,1597],{},[906,1588,1589],{},[909,1590,1591,1594],{},[912,1592,1593],{},"Pattern",[912,1595,1596],{},"Matches",[919,1598,1599,1617,1633],{},[909,1600,1601,1606],{},[924,1602,1603],{},[897,1604,1605],{},"Send*",[924,1607,1608,1609,1611,1612,1611,1614,1616],{},"All send events (",[897,1610,1076],{},", ",[897,1613,1096],{},[897,1615,1086],{},", etc.)",[909,1618,1619,1624],{},[924,1620,1621],{},[897,1622,1623],{},"*Received",[924,1625,1626,1627,1611,1629,1611,1631,1616],{},"All receive events (",[897,1628,944],{},[897,1630,1170],{},[897,1632,1110],{},[909,1634,1635,1640],{},[924,1636,1637],{},[897,1638,1639],{},"Invoice*",[924,1641,1642],{},"All invoice-related events",[857,1644,1645,1646,1650],{},"Wildcards are particularly useful for catch-all hooks, for example a monitoring or logging endpoint that should receive all events. You can also combine wildcards with specific topics on other hooks. The ",[1186,1647,1649],{"href":1648},"#priority-order","priority order"," ensures that a more specific hook always takes precedence over a wildcard.",[861,1652,1654],{"id":1653},"troubleshooting","Troubleshooting",[857,1656,1657],{},"Below are common webhook issues and how to resolve them.",[903,1659,1660,1673],{},[906,1661,1662],{},[909,1663,1664,1667,1670],{},[912,1665,1666],{},"Symptom",[912,1668,1669],{},"Cause",[912,1671,1672],{},"Solution",[919,1674,1675,1686,1700,1713,1724,1739,1750],{},[909,1676,1677,1680,1683],{},[924,1678,1679],{},"Webhooks not arriving",[924,1681,1682],{},"Endpoint unreachable (timeout 100 sec)",[924,1684,1685],{},"HTTPS + valid SSL certificate required; disable CSRF protection on the webhook endpoint",[909,1687,1688,1691,1694],{},[924,1689,1690],{},"Webhook rejected as insecure",[924,1692,1693],{},"X-EConnect-Signature validation fails",[924,1695,1696,1697],{},"Check HMAC SHA256 calculation: payload × secret → hex string with prefix ",[897,1698,1699],{},"sha256=",[909,1701,1702,1705,1710],{},[924,1703,1704],{},"Relay attack blocked",[924,1706,1707,1709],{},[897,1708,1341],{}," field older than 5 minutes",[924,1711,1712],{},"Endpoint processes too slowly or clock is wrong",[909,1714,1715,1718,1721],{},[924,1716,1717],{},"\"No such host is known\" (DNS error)",[924,1719,1720],{},"Hostname of the webhook endpoint is no longer resolvable, e.g. after renaming the ERP environment or an expired DNS record",[924,1722,1723],{},"Check and restore the DNS record for the endpoint domain; then retrieve missed events via the batch endpoint",[909,1725,1726,1729,1732],{},[924,1727,1728],{},"HookSentError (definitive failure)",[924,1730,1731],{},"PSB has retried for 5 days without a 2xx response",[924,1733,1734,1735,1738],{},"Check endpoint logs; monitor the ",[897,1736,1737],{},"HookSentError"," topic (see below); retrieve missed events via the batch endpoint",[909,1740,1741,1744,1747],{},[924,1742,1743],{},"Old invoices re-delivered",[924,1745,1746],{},"API does not return 2xx on first receipt",[924,1748,1749],{},"Endpoint must always return 2xx, even for asynchronous processing",[909,1751,1752,1755,1758],{},[924,1753,1754],{},"Duplicate processing on retry",[924,1756,1757],{},"No idempotency check",[924,1759,1760,1761,1764],{},"Use ",[897,1762,1763],{},"X-EConnect-Delivery"," header (unique UUID) for deduplication",[966,1766,1768],{"id":1767},"monitoring-and-recovering-from-hooksenterror","Monitoring and recovering from HookSentError",[857,1770,1771,1772,1774,1775,1778,1779,1782,1783,1786,1787,1789],{},"The PSB sends webhook events (e.g. ",[897,1773,944],{}," when an e-invoice is received) to the configured endpoint. If that endpoint is unreachable — due to a timeout, an SSL error or a DNS error such as ",[897,1776,1777],{},"No such host is known"," — the PSB retries with exponential backoff for ",[879,1780,1781],{},"5 days"," (timeout 100 sec per attempt). Each attempt triggers a ",[897,1784,1785],{},"HookSentRetry"," event; after 5 days without a 2xx response, ",[897,1788,1737],{}," is issued as the final status and the PSB stops retrying.",[857,1791,1792],{},"Consequence: a received e-invoice will not be delivered to the customer as long as the endpoint is unreachable, without the customer noticing directly. Recommended follow-up:",[1351,1794,1795,1807,1813],{},[1316,1796,1797,1800,1801,1803,1804,1806],{},[879,1798,1799],{},"Set up monitoring",": subscribe a hook (e.g. a mail hook) to the ",[897,1802,1737],{}," topic so that a definitive delivery failure is actively signalled rather than silently dropped. Consider also subscribing to ",[897,1805,1785],{}," for early detection.",[1316,1808,1809,1812],{},[879,1810,1811],{},"Fix the root cause",": for a DNS error, check and restore the DNS record for the endpoint domain; for timeouts, make the endpoint respond faster (2xx within 100 sec, offload heavy processing asynchronously).",[1316,1814,1815,1818,1819,1822],{},[879,1816,1817],{},"Recover missed events",": events that failed during the outage can still be retrieved via the ",[1186,1820,1821],{"href":315},"batch endpoint",". The 5-day retry window means that timely recovery within that period can still catch up via regular delivery.",[861,1824,1826],{"id":1825},"best-practices","Best practices",[1351,1828,1829,1836,1843,1850,1853],{},[1316,1830,1831,1832,1835],{},"Always use ",[879,1833,1834],{},"HTTPS"," for your webhook endpoint",[1316,1837,1838,1839,1842],{},"Implement ",[879,1840,1841],{},"idempotent processing",": in rare cases the PSB may deliver an event more than once",[1316,1844,1845,1846,1849],{},"Return a ",[879,1847,1848],{},"2xx status code"," quickly: the PSB treats any non-2xx response as an error and will retry the event",[1316,1851,1852],{},"Log all received events for debugging and auditing",[1316,1854,1855,1856,1859],{},"Use a ",[879,1857,1858],{},"queue"," on your side if processing takes time; confirm receipt first and process afterwards",[861,1861,1863],{"id":1862},"frequently-asked-questions","Frequently asked questions",[1865,1866,1867,1881,1891],"e-accordion",{},[1868,1869,1872],"e-accordion-item",{"header":1870,"value":1871},"How do I verify an incoming webhook with HMAC SHA256?","item-1",[857,1873,1874,1875,1877,1878,1880],{},"Take the raw JSON body of the request, compute the HMAC SHA256 hash using the secret you specified when creating the hook and compare it with the value in the ",[897,1876,1327],{}," header (after the ",[897,1879,1699],{}," prefix). If they match, you know the request came from the PSB and was not modified in transit.",[1868,1882,1885],{"header":1883,"value":1884},"Why should I check the sentOn field in the payload?","item-2",[857,1886,1887,1888,1890],{},"Verify that ",[897,1889,1341],{}," is no older than 5 minutes. If the timestamp is too old, reject the request. This prevents replay attacks where a previously intercepted request is resubmitted later, even if the signature is technically valid.",[1868,1892,1895],{"header":1893,"value":1894},"How do I avoid problems with idempotent processing and retries?","item-3",[857,1896,1897],{},"Implement idempotent processing on your side, because the PSB may deliver an event more than once in rare cases. Also return an HTTP 2xx status quickly: any other response counts as an error and triggers a retry. For heavy processing, confirm receipt first and then process via a queue.",[1899,1900],"hr",{},[857,1902,1903,1904,1426],{},"Prefer to retrieve documents in bulk? ",[1186,1905,1906],{"href":315},"Check out the batch hook",[1908,1909,1916],"e-button",{"className":1910,"color":1912,"target":1913,"to":1914,"variant":1915},[1911],"mt-4","accent","_blank","https://psb.econnect.eu","solid",[857,1917,1918],{},"View the webhook endpoints",[1920,1921,1922],"docs-related",{},[1351,1923,1924,1929,1934,1939,1943,1948,1953,1958],{},[1316,1925,1926],{},[1186,1927,1928],{"href":315},"Batch hooks: retrieve documents in bulk",[1316,1930,1931],{},[1186,1932,1933],{"href":323},"Join hooks: merging attachments",[1316,1935,1936],{},[1186,1937,1938],{"href":327},"Mailfrom hooks: e-mail as document source",[1316,1940,1941],{},[1186,1942,318],{"href":319},[1316,1944,1945],{},[1186,1946,1947],{"href":311},"E-mail hooks: notifications by e-mail",[1316,1949,1950],{},[1186,1951,1952],{"href":345},"Receive an invoice via the API",[1316,1954,1955],{},[1186,1956,1957],{"href":276},"Overview: the Procurement Service Bus (PSB)",[1316,1959,1960],{},[1186,1961,1962],{"href":237},"Integration methods overview",[1964,1965,1966],"style",{},"html pre.shiki code .sVt8B, html code.shiki .sVt8B{--shiki-default:#24292E;--shiki-dark:#E1E4E8}html pre.shiki code .sj4cs, html code.shiki .sj4cs{--shiki-default:#005CC5;--shiki-dark:#79B8FF}html pre.shiki code .sZZnC, html code.shiki .sZZnC{--shiki-default:#032F62;--shiki-dark:#9ECBFF}html .default .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .shiki span {color: var(--shiki-default);background: var(--shiki-default-bg);font-style: var(--shiki-default-font-style);font-weight: var(--shiki-default-font-weight);text-decoration: var(--shiki-default-text-decoration);}html .dark .shiki span {color: var(--shiki-dark);background: var(--shiki-dark-bg);font-style: 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var(--shiki-dark-text-decoration);}",{"title":649,"searchDepth":650,"depth":650,"links":1968},[1969,1970,1974,1975,1980,1981,1982,1983,1984,1987,1988],{"id":863,"depth":650,"text":864},{"id":870,"depth":650,"text":871,"children":1971},[1972,1973],{"id":968,"depth":1018,"text":969},{"id":1035,"depth":1018,"text":1036},{"id":1176,"depth":650,"text":1177},{"id":1290,"depth":650,"text":1291,"children":1976},[1977,1978,1979],{"id":1307,"depth":1018,"text":1308},{"id":1334,"depth":1018,"text":1335},{"id":1345,"depth":1018,"text":1346},{"id":1380,"depth":650,"text":1381},{"id":1419,"depth":650,"text":1420},{"id":1454,"depth":650,"text":1455},{"id":1576,"depth":650,"text":1577},{"id":1653,"depth":650,"text":1654,"children":1985},[1986],{"id":1767,"depth":1018,"text":1768},{"id":1825,"depth":650,"text":1826},{"id":1862,"depth":650,"text":1863},"Configure webhooks in the PSB: topics, HMAC SHA256 security and IP whitelisting.",[1991,1992,1993,1994,1995,1996,1997,1998],"PSB webhooks","eConnect configure webhooks","HMAC webhook security","webhook topics PSB","HMAC SHA256 verification","IP whitelisting webhook","webhook URL configuration","peppol topics webhook","2026-06-14","2026-07-29","docs",{"og_image":2003},"/images/og/docs.png","HowTo",{"title":306,"description":1989},"api/hooks/webhooks-instellen","aPz7KPQHyBhEWLAVF23Gpq0cKFGP-CKu7aIxcE280lE",[2009,2014,2019,2023,2028,2033,2037,2041,2046],{"id":2010,"path":2011,"stem":2012,"title":2013},"home/cs/index.md","/cs","cs/index","Domů",{"id":2015,"path":2016,"stem":2017,"title":2018},"home/de/index.md","/de","de/index","Home",{"id":2020,"path":2021,"stem":2022,"title":2018},"home/en/index.md","/en","en/index",{"id":2024,"path":2025,"stem":2026,"title":2027},"home/es/index.md","/es","es/index","Inicio",{"id":2029,"path":2030,"stem":2031,"title":2032},"home/fr/index.md","/fr","fr/index","Accueil",{"id":2034,"path":2035,"stem":2036,"title":2018},"home/it/index.md","/it","it/index",{"id":2038,"path":2039,"stem":2040,"title":2018},"home/nl/index.md","/nl","nl/index",{"id":2042,"path":2043,"stem":2044,"title":2045},"home/pl/index.md","/pl","pl/index","Strona główna",{"id":2047,"path":2048,"stem":2049,"title":2050},"home/sk/index.md","/sk","sk/index","Domov",[2052,2061,2068,2076,2084,2092,2100,2109,2116,2124,2131,2139,2146,2153,2169,2176,2181,2188,2194,2200,2206,2213,2219,2226,2234,2240,2248,2256,2264,2269,2274,2281,2287,2294,2302,2310,2317,2323,2330,2336,2342,2348,2354,2360,2367,2374,2378,2382,2389,2393,2399,2405,2410,2415,2421,2427,2438,2446,2454,2461,2467,2472,2483,2489,2494,2500,2505,2511,2517,2525,2531,2537,2544,2550,2556,2560,2567,2572,2578,2585,2589,2594,2600,2604,2609,2615,2622,2629,2635,2642,2647,2657,2663,2669,2675,2681,2688,2694,2700,2706,2713,2723,2729,2735,2740,2747,2752,2757,2761,2764,2768,2772,2776,2780,2783,2787,2792,2797,2801,2806,2812,2818,2824,2830,2836,2842,2848,2854,2860,2866,2872,2878,2884,2888,2894,2898],{"id":2053,"path":2054,"stem":2055,"title":2056,"description":2057,"icon":2058,"image":15,"columns":15,"tabs":15,"nav_column":15,"nav_tab":2059,"external_url":15,"navigation":16,"redirect":2060},"sections/en/1.solutions/20.sector-wholesale-distribution.md","/en/solutions/sector-wholesale-distribution","en/1.solutions/20.sector-wholesale-distribution","Wholesale and distribution","E-invoicing and invoice processing for wholesale and distribution. Multi-format support, Peppol connectivity and international routing.","box","industries","/en/industries/wholesale-and-distribution",{"id":2062,"path":2063,"stem":2064,"title":2065,"description":2066,"icon":460,"image":15,"columns":15,"tabs":15,"nav_column":15,"nav_tab":2059,"external_url":15,"navigation":16,"redirect":2067},"sections/en/1.solutions/23.sector-manufacturing.md","/en/solutions/sector-manufacturing","en/1.solutions/23.sector-manufacturing","Manufacturing","E-invoicing and invoice processing for manufacturing and industry. Multi-format support, international routing and automated processing.","/en/industries/manufacturing",{"id":2069,"path":2070,"stem":2071,"title":2072,"description":2073,"icon":2074,"image":15,"columns":15,"tabs":15,"nav_column":15,"nav_tab":2059,"external_url":15,"navigation":16,"redirect":2075},"sections/en/1.solutions/24.sector-retail-ecommerce.md","/en/solutions/sector-retail-ecommerce","en/1.solutions/24.sector-retail-ecommerce","Retail and e-commerce","E-invoicing and invoice processing for retail and e-commerce. High volumes of incoming invoices, Peppol for business suppliers.","shopping-cart","/en/industries/retail-and-ecommerce",{"id":2077,"path":2078,"stem":2079,"title":2080,"description":2081,"icon":2082,"image":15,"columns":15,"tabs":15,"nav_column":15,"nav_tab":2059,"external_url":15,"navigation":16,"redirect":2083},"sections/en/1.solutions/25.sector-business-services.md","/en/solutions/sector-business-services","en/1.solutions/25.sector-business-services","Business services","E-invoicing for business service providers. Send via Peppol or invoice portal, from your accounting package or API integration.","briefcase","/en/industries/business-services",{"id":2085,"path":2086,"stem":2087,"title":2088,"description":2089,"icon":2090,"image":15,"columns":15,"tabs":15,"nav_column":15,"nav_tab":2059,"external_url":15,"navigation":16,"redirect":2091},"sections/en/1.solutions/30.sector-higher-education.md","/en/solutions/sector-higher-education","en/1.solutions/30.sector-higher-education","Hogescholen en universiteiten","E-facturatie voor hoger onderwijs. 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